Leading with Trust

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4 Strategies to Remove Fear from Your Leadership

Leading with Trust

What is the first emotion you feel when you receive an email, text, or phone call from your boss that says, “I need to speak with you?” Is it interest? Joy? Eagerness? Or a positive sense that something good is about to transpire? Or is it dread? Suspicion? Concern? A foreboding sense of doom or even outright fear? My experience has shown that most people’s reaction is the latter.

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How Quickly You Decide to Trust…and Why You’re Likely Wrong

Leading with Trust

How much time do you think it took you to read this sentence? The average person reads approximately 238 words per minute, so that 13-word sentence probably took you about 3.25 seconds to read. How long do you think it takes you to make an initial assessment of another person’s trustworthiness? Try 1/10 th of a second. A study by two Princeton psychologists, Janine Willis and Alexander Todorov, revealed that people assess the facial features of others in milliseconds and form judgements about th

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You Are “They” – Owning Your Role as a Mid-Level Leader

Leading with Trust

Recently, I’ve been working with a number of mid-level leaders (e.g., Directors) who are looking to make the move into the ranks of senior leadership (V.P. and beyond). They’re at that in-between stage in their leadership career where they have significant responsibilities in leading their own teams but aren’t always the ones making the strategic decisions that affect how their teams operate.

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Summer of Trust Series – Restoring Lost Trust

Leading with Trust

Free 5-Week Series on Restoring Lost Trust A myth about trust is that it takes a long time to build and just a second to break. That can be true in the most egregious cases, but generally speaking, trust is gradually eroded over time by repeated violations. Just as a hillside abruptly collapses after a long period of erosion, so trust is suddenly lost when a relationship suffers too many transgressions of trust.

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Don’t Assume You’re Trusted – 3 False Beliefs That Get Leaders in Trouble

Leading with Trust

My experience has shown that many leaders take trust for granted. They assume people trust them by virtue of their title or position, when the reality is they aren’t as trusted as they think they are. A recent survey by PWC reported a 15-point gap between leaders who believe employees highly trust their company (84%) and what the employees reported (69%).

Planning 110
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6 Principles to Consider Before Electronically Monitoring Remote Employees

Leading with Trust

Let’s be honest. Many leaders are suspicious of remote employees’ work habits. “I know remote employees aren’t working eight hours a day,” said a leader when I recently asked him how his organization was dealing with remote/hybrid workers. He didn’t have any specific data to support his conclusion, but it was clearly his perception that people working remotely weren’t putting in the same effort as those in the office.

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Does Our Personality Determine How Much We Trust Others?

Leading with Trust

One of the things I love most about the field of trust is its depth and breadth. Trust is multi-dimensional, and for a trust geek like me, it’s easy (and fun!) to get lost exploring all its nooks and crannies. Early childhood and life experiences, beliefs, values, gender, nationality, culture, age, and personality are among the factors that influence both how we view trust and our willingness to trust others.