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3 dysfunctional behaviors leaders use to avoid discomfort

Skip Prichard

He used discounting remarks rather than really listening to complaints. The point is, they’re every bit as uncomfortable with conflict as the person who avoids or appeases; they just have a different method of operation. He was rude and defensive. Aggression can be a sign that the individual has reached their capacity.

Workshop 128
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3 Team-Killing Church Cultures by Ryan T. Hartwig and Warren Bird

Ron Edmondson

Leaders set crystal-clear mission, goals and priorities that guide team efforts and establish clear operating principles. Because I participated in the book project by writing an expert commentary, InterVarsity Press is offering my readers a 30% discount on the book. Hartwig and Warren Bird, InterVarsity Press, 2015.

Ryan 30
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Startups Are Turning Customers into Lobbyists

Harvard Business Review

These have forced AirBnB, Tesla, and Uber to make costly concessions to their operating practices or to exit certain markets altogether. The petition was seen as instrumental in getting the city council to adopt new regulations which permitted Uber to operate legally. How can new firms overcome the regulations that protect incumbents?

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The 3 Stages of a Country Embracing Renewable Energy

Harvard Business Review

In 2015, around 40% of new PV installations were accompanied by a battery. Around the world in 2015, additions of renewable power capacity outpaced other forms of electricity generation —coal, gas, oil, and nuclear—combined. At the same time, we’re also seeing the decentralization of power production.

Energy 10
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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business Review

ZBB has been around for decades, but is currently enjoying a revival driven by powerful investors like 3G Capital Partners, the force behind the 2015 merger of Kraft Foods and H.J. In another company, commercial discounts was essentially a black box for the finance chief and CEO.

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The Logic Behind Amazon’s Prime Day

Harvard Business Review

However, operating income was $178 million (thus, a measly 0.2% operating margin) which resulted in a $241 million net loss. cumulative shipping costs are greater than the $99 Prime price) for a particular member, the loss can be rationalized as a volume discount to a big-spending customer.

Retail 8
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Strong Dollar, Weak Thinking

Harvard Business Review

Americans can buy all sorts of foreign goods at an almost 20% discount from a year ago. But the strengthening creates a serious challenge for the big American multinationals with large foreign operations. What role should the foreign operations of the big American multinationals play?

EPS 8