Harvard Business Review

MARCH 19, 2018

But few onboarding programs offer concrete advice on how to build those all-important connections. We started by tracking people joining companies with employee bases ranging from a few hundred to more than 40,000 people and pairing their progress in making social connections with monthly attrition data.

Pryor 14

Pryor Attrition Short-term Mentor 14

The Practical Leader

OCTOBER 11, 2023

A growing number of articles and studies feature debates, research, and advice on returning to the office, working from home, and many hybrids. ” Apollo cites a Standford study of 16,000 workers showing “improved work satisfaction, and attrition rates were cut by 50%.”

How To 96

How To Attrition Team Building Open-book 96

Harvard Business Review

JULY 28, 2014

And how grateful I should be to an early mentor whose advice, I would say, led to my good fortune. The department chair had worked hard to hire a cohort of five young faculty members that could help shore up a department that had suffered from attrition. Though I can’t remember the foul, I do remember his advice.

Attrition 10

Attrition Career Reputation Advice 10

Harvard Business Review

JULY 17, 2012

Instead, they must seek advice and support from a supervisor. Requiring employees to seek additional advice in these situations makes it harder to say no and levels the playing field. The result: dramatically lower employee attrition, lower costs, and higher customer loyalty. In short, strategic and financial success.

Customer Loyalty 15

Customer Loyalty Loyalty Banking Call Center 15

Harvard Business Review

SEPTEMBER 6, 2012

As Knowledge@Wharton reports, workgroups with high numbers of women and minorities at the law firm they studied displayed high levels of social cohesion, as they expected — but also higher levels of attrition. Stanford business professor Baba Shiv has two pieces of advice for you. THE OTHER X FACTOR. Stanford Business).

Attrition 8

Attrition Survey Advice Ethics 8

Harvard Business Review

AUGUST 29, 2016

These emotionally connected customers buy more of your products and services, visit you more often, exhibit less price sensitivity, pay more attention to your communications, follow your advice, and recommend you more – everything you hope their experience with you will cause them to do.

Retail 14

Retail Apparel Motivation Attrition 14

Harvard Business Review

JULY 17, 2012

Instead, they must seek advice and support from a supervisor. Requiring employees to seek additional advice in these situations makes it harder to say no and levels the playing field. The result: dramatically lower employee attrition, lower costs, and higher customer loyalty. In short, strategic and financial success.

Customer Loyalty 11

Customer Loyalty Loyalty Banking Call Center 11

Harvard Business Review

SEPTEMBER 3, 2018

I made it a point to reach out to each woman who joined the firm with an open door policy, sharing advice and my personal experiences, including how to say no to doing traditionally gendered (and uncompensated) tasks like getting coffee or taking care of the office environment. But there’s still so much work that needs to be done.

Power 8

Power McKinsey Attrition Learning-by-Doing 8

Frank Sonnenberg Online

AUGUST 11, 2020

When people leave an organization, either through retirement or attrition, they take valuable experience with them. If you’re part of an organization, it’s not enough to learn a lesson — it’s critical to share that lesson with your colleagues. Here are two ideas for your consideration: Create a knowledge database.

How To 126

How To Attrition Learning-by-Doing Bureaucracy 126

Harvard Business Review

MAY 22, 2014

At a recent baby shower, along with the 35 or so assembled guests, I was asked to write down a specific wish for the newborn girl: “I hope you grow up to…” Predictably, most of the advice was along the lines of “become a good person” or “realize your dreams.”. I felt oddly self-conscious as I wrote: “I hope you grow up to become a CEO.”

Diversity 8

Diversity Attrition Sports CEO 8

Harvard Business Review

DECEMBER 9, 2015

To follow his advice, managers may need a more holistic hiring approach—one that actively focuses on avoiding bad hires at least as much, if not more so, than on attracting superstars. and 3) daily performance data. The dataset spanned 11 global companies and 58,542 hourly workers.

Attrition 8

Attrition Charisma Cost Follow-up 8

Harvard Business Review

DECEMBER 15, 2017

Caitlin found the role model she was looking for in Birchbox co-founder Katia Beauchamp, who shared the advice, “Everyone wants to think that they are the most important person in an organization but the team still thrives, if you’ve done your job well, all should move forward.”

Porter 8

Porter Policies Attrition Competitive Advantage 8

Harvard Business Review

SEPTEMBER 23, 2015

This advice holds true at work as well. million in decreased attrition, absenteeism, and overtime, it also drove a $2 million profit increase and 34% jump in highly satisfied customers. Both of our spouses follow the advice about being polite, always complimenting us on the dinners we cook for our respective families.

Bottom-up 8

Bottom-up Attrition Absenteeism Social Capital 8

Harvard Business Review

JANUARY 17, 2018

Since leaving that first startup and founding another, I’ve discovered — through research, advice, and trial and error — that several actions are effective at bridging the divide between employees at headquarters and everyone else. This can contribute to attrition.

Attrition 8

Attrition Self-aware Learning-by-Doing Emotional Intelligence 8

Harvard Business Review

MAY 19, 2017

Female promotion rates have increased nationwide across all cohorts, with a 22-percentage-point rise among senior managers, while the attrition of senior women has slowed by five percentage points. Five years into the journey, we have seen remarkable improvements. Retention of women in mid-career levels is now at parity with that of men.

Diversity 10

Diversity Consultative Attrition Survey 10

Harvard Business Review

JUNE 19, 2018

In addition, women are more likely to care for their ill family members than men, leading many women physicians to become triple-duty caregivers, which likely increases attrition. Women in medicine also bear the greater burden of domestic responsibilities, with one study finding that women were spending 8.5

Policies 13

Policies Leadership Mentor Career 13

Harvard Business Review

NOVEMBER 4, 2013

She felt queasy thinking about it and dreaded delivering the most recent attrition numbers to Sudhir. He’ll take your advice seriously.”. Indira contemplated the complexity of evaluating anyone on the basis of turnover, given the volatility in the labor market. You know what Sudhir likes to say: ‘Cult is part of culture.’

Case Study 8

Case Study Cost Proposal Attrition 8

Harvard Business Review

JANUARY 31, 2017

What are their attrition patterns? It didn’t find attrition immediately after maternity leave, but there was a previously unseen pattern of departures 12–18 months afterward. Among working parents, this practice is particularly dangerous, leading to burnout, family issues, performance decline, or attrition.

Organization 8

Organization Attrition Performance Review Human Resources 8

Harvard Business Review

OCTOBER 16, 2018

We measure attrition numbers and patterns. So what advice would you give to HR executives and other business leaders to ensure they don’t get left behind in this fast-paced transformation? We also do a lot of analysis around help tickets that are being logged and what employees are struggling with. Angelia Herrin, HBR.

Technology 10

Technology Consultative Content Human Capital 10