Remove Airlines Remove Entrepreneur Remove Management Remove Technology
article thumbnail

Leadership Lessons From A Serial Entrepreneur

Eric Jacobson

Brad Jacobs’ new book provides you a treasure-trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars.

article thumbnail

Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service.

Quality 182
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional!  Michael recently attended the Business Growth Expo where Jack Santiago of Disney shed some light on their approach to people management and shares the key points he took away from Jack's presentation.   Enjoy!

Blog 157
article thumbnail

A New Way for Entrepreneurs to Think About IT

Harvard Business Review

Entrepreneurs have historically taken one of two approaches to IT. A second set of entrepreneurs focus on information goods and think of IT as the product. A second set of entrepreneurs focus on information goods and think of IT as the product. Most think of IT as a “necessary evil.”

article thumbnail

Navigate Your Path to Success

Women on Business

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

article thumbnail

11 Ideas for Economic Recovery

Strategy Driven

Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.

article thumbnail

Cast the Net Wide – Make the Most of Your Promotional Time and.

Women on Business

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Talk to other entrepreneurs, but only accept advice from the successful. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage. Mine your backyard.