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Leadership Lessons From A Serial Entrepreneur

Eric Jacobson

Brad Jacobs’ new book provides you a treasure-trove of leadership lessons from a man with more than four decades of CEO and serial entrepreneur experience. So, even if you don’t envision yourself wanting to earn a billion dollars, don’t pass up reading Jacob’s, How To Make A Few Billion Dollars.

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How Innovation Is Completely Different in Established Organizations than in Startups

Leading Blog

W E LIVE IN the age of the entrepreneur. They require great technological conversions. But technology may, in fact, be a minor part of the task. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space.

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Success Begins with Quality Customer Service

Chart Your Course

Entrepreneurs willing to invest the time and effort into satisfying the most valuable component of their business are setting themselves up for long-term success. An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service.

Quality 182
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Andrea Kates: Part Two of an interview by Bob Morris

First Friday Book Synopsis

As a business strategist, facilitator, and speaker, Andrea has led more than 250 business innovation initiatives for global corporations, entrepreneurs, and organizations including Royal Dutch Shell (Asia-Pacific), Audi, Allstate, Continental Airlines, GM/OnStar, Hewlett-Packard, JP Morgan Chase, KPMG, the Houston Texans (NFL), and P.F. [.].

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The Rainmaker Fab Five Blog Picks of the Week

Sales Wolf Blog

Michael Haberman, HR Observations : "Hire Attitude vs. Aptitude": A Lesson From Disney - Southwest Airlines is famously known for having a talent management philosophy of "hire for attitude, train for skill"  Disney - another consistently high performing organization - shares that same philosophy towards employee selection.

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A New Way for Entrepreneurs to Think About IT

Harvard Business Review

Entrepreneurs have historically taken one of two approaches to IT. A second set of entrepreneurs focus on information goods and think of IT as the product. A second set of entrepreneurs focus on information goods and think of IT as the product. Most think of IT as a “necessary evil.”

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Navigate Your Path to Success

Women on Business

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.