Strategy Driven
FEBRUARY 15, 2021
CEO’s Role- Wisdom and Innovation. The second is to lead innovation. Famously, Steve Jobs had no interest in market research when imagining where Apple needed to go next. He has been instrumental in developing enterprise operating systems for EOS Worldwide, Accenture, and The Balanced Scorecard Institute.
Strategy Driven
JULY 13, 2011
It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.
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Harvard Business Review
APRIL 8, 2015
Their innovation efforts tend to be focused wholly on the creation of new value; meanwhile, the question of how exactly they will be compensated for it usually goes unexamined. But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balanced scorecards.
Harvard Business Review
NOVEMBER 14, 2011
Think of Charles Darwin, the ultimate disruptive innovator. An idea can change an entire industry and ideas, from kaizen to the balanced scorecard , continually transform the way we work and lead our businesses. In The Innovator's Dilemma , he looked at why companies struggle to deal with radical innovation in their markets.
Harvard Business Review
OCTOBER 5, 2012
So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Big data is today's panacea, the great new hope for unlocking the mysteries of marketing. We all have. Shut down their customer service on weekends?
Harvard Business Review
DECEMBER 10, 2015
Take Silver Cross’s joint operating committee with RIC, which convenes on a quarterly basis to review Balanced Scorecard metrics on quality of care, patient experience, volume, and efficiency. Indeed, market share in each service line has grown substantially. Enrollees get discounts at more than 100 local businesses (e.g.,
Harvard Business Review
NOVEMBER 23, 2010
When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities. Rather, they were abandoning their businesses because of bad bookkeeping.
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