Six Disciplines

MARCH 30, 2011

According to a report from The Conference Board, the global research and business membership organization, most companies do not have a plan to manage and transfer knowledge and even fewer factor cross-generational challenges into business strategy. The key challenge?

Balanced Scorecard 101

Balanced Scorecard Execution Strategy Storytelling 101

Strategy Driven

FEBRUARY 15, 2021

So BDAI is pretty useful for management to be able to see where we are and where we might be headed. He has been instrumental in developing enterprise operating systems for EOS Worldwide, Accenture, and The Balanced Scorecard Institute. BDAI (for short) is excellent at making sense out of the current state.

CEO 66

CEO Balanced Scorecard Supply Chain Sharpe 66

Change Starts Here

SEPTEMBER 13, 2016

It’s no coincidence that my transition to change practitioner included balanced scorecards to measure strategy execution. Examples: levels of management, alignment, who makes decisions. Examples: number of ideas, system usage. What percentage of department managers has taken ownership of the change?

Balanced Scorecard 60

Balanced Scorecard ROI Goal Project 60

Six Disciplines

APRIL 27, 2011

“Six Disciplines differs in that respect – it’s all about teaching a system of getting done the things that we all know need to be done.” “The approach is current and I love that it ties technology and systems with strategy. ” (Robert Morris, Top 10 Reviewer for Amazon.com).

CTO 101

CTO Books Balanced Scorecard Norton 101

CO2

FEBRUARY 17, 2014

Our ability to predict the future is getting more and more difficult as the population grows, markets shift, competitors switch strategies, and systems interact. Focus Teamwork at Work Meeting Management' Quarterly Strategic Review Meeting. Monthly Staff Meetings. It’s an opportunity to assess what is working and what isn’t.

Balanced Scorecard 79

Balanced Scorecard Review Strategic Planning Real Estate 79

Harvard Business Review

NOVEMBER 29, 2010

Say that in a roomful of managers, and you get nervous laughter. Consider " The Balanced Scorecard." Created by Robert Kaplan and David Norton in the 1990s, this system for assessing organizational performance builds on, but goes way beyond, traditional accounting methods. "Creative accounting" is really bad.

Creative Accounting 14

Creative Accounting Creativity GAAP Balanced Scorecard 14

Harvard Business Review

NOVEMBER 8, 2017

Town hall meetings are organized, employees are told to change their behavior, balanced scorecards are reformulated, and budgets are set aside to support initiatives that fit the new strategy. A common mistake in the bottom-up implementation process is that many top managers cannot resist doing the selection themselves.

Strategy 15

Strategy Bottom-up Balanced Scorecard Resistance 15

Harvard Business Review

OCTOBER 5, 2012

Miami-Dade Transit allows customers to monitor its system so they can know when to arrive at a stop in time to catch a particular bus. It might take a scorecard approach for you to figure out that the sales peak coincided with a particular phase in the staff-training schedule. I'm not saying that all big-data projects are useless.

CAPEX 15

CAPEX Balanced Scorecard Hedge Software 15

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

MARCH 19, 2014

In our research on change agents at the Phoenix Community of FCB Partners , we have found that there are three distinct challenges which require different kinds of change leaders: (1) transformational leaders, (2) innovation instigators, and (3) innovation managers. The Innovation Manager. The Transformational Leader.

Balanced Scorecard 8

Balanced Scorecard Innovation Globalization Micromanagement 8

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. Across Africa, many unemployed men have managed small businesses, at least once in their lives. But as soon as they began, the communal power of African extended family system weighed on them.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. Many of them want to share responsibility in how the hospital is managed. However, the evidence supporting mergers is uncertain at best.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

FEBRUARY 25, 2013

Has it recognized, like Norway, China or France, that 21st century parents both work and that infrastructure, day care and tax systems ought to recognize this basic fact? In countries without policies that facilitate conciliation, managers overwhelmingly think that women "choose" family commitments over work. Or has it, like the U.S.,

Energy 8

Energy Balanced Scorecard Metrics Policies 8

Harvard Business Review

NOVEMBER 29, 2010

Heres how Antoin Murphy , one of the few scholars to have studied these strikes, which took place in the 1970s, describes it: "a highly personalized credit system without any definite time horizon for the eventual clearance of debits and credits substituted for the existing institutionalized banking system."

Banking 15

Banking Crisis Merton Guidelines 15

Harvard Business Review

NOVEMBER 30, 2010

It described the newspapers own request under the Freedom of Information Act for the New York Department of Educations performance ratings of the roughly 12,000 public city school teachers in its system. His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

NOVEMBER 23, 2010

Just as poison ivy does not directly cause irritation, but spoofs our immune system into thinking our own skin is the enemy, careless reporting can cause more harm than good. The tragedy here is that, as with poison ivy and the immune system, there really is no one to blame.

Airlines 14

Airlines Report Guidelines Discount 14

Harvard Business Review

MAY 18, 2017

Garvin was a generalist more than a specialist, perhaps because he came of age at HBS during the 1980s, when the school’s primary focus was the development of skilled general managers. Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation.

Management 9

Management Balanced Scorecard NPV Article 9

CO2

NOVEMBER 26, 2023

Our value systems and individual beliefs are learned. Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four Balanced Scorecard categories. They aren’t permanent, and yet they don’t change all that much over the course of our lives. You get what you audit.

Strategic Planning 78

Strategic Planning Planning Balanced Scorecard Mission Statement 78

Harvard Business Review

APRIL 21, 2011

That's true partly because so many organizations are still organized around functional silos, which are managed to optimize their own performance rather than to deliver value to customers. Then there's a third killer of continuous improvement: the performance management system.

Balanced Scorecard 15

Balanced Scorecard Short-term Competitive Advantage Long-term 15

Harvard Business Review

DECEMBER 19, 2012

Enter social care , a system for companies to regularly provide customer service through social-media platforms. Still, a lot of companies haven't reorganized their businesses to execute, manage, and measure social care strategically with well-trained staffs. Social care can save money. Here are four steps we've seen work: The map.

Balanced Scorecard 9

Balanced Scorecard McKinsey Media Metrics 9

Harvard Business Review

NOVEMBER 23, 2010

Second, the new system depends on publishers playing ball using the metatags. Second, the new system depends on publishers playing ball using the metatags. Googles proposed metatags may not provide visibility in quite the way a publisher wants, as they assume a single originating source, not a formal syndication process.

Guidelines 15

Guidelines Telecommunications Emotional Intelligence Balanced Scorecard 15