Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. Until now, the goal has been to standardize and optimize transactions among these components to reduce costs and achieve efficiency. The Rise of the CIO. What does it mean to be a socially enabled enterprise?

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. So the good news is it represents more opportunity for others — people who want to be CIOs someday. Well, don''t talk IT. Talk business.

CIO 8

CIO Hamel Webinar Talent Management 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

JULY 23, 2013

But it should be the CIO''s job. It''s time for CIOs to move beyond their roles as chief technology officers, and embrace the name with all of its implications: Chief Information Officer. At the same time, technology budgets are static or contracting, and non-IT execs want more attention to cost-cutting. We know this.

CIO 8

CIO CFO Zero Based Budgeting Chief Technology Officer 8

Chartered Management Institute

MAY 15, 2012

When managers talk about social media the debate still seems to revolve around external uses of social technologies. Emergence – Remember that the point of mass collaboration is to achieve great results, so ensure you focus on the end goal rather than worrying about how that is achieved.

CIO 76

CIO Media Participative Consensus 76

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed.

CIO 8

CIO CEO Outsourcing Agility 8

Harvard Business Review

MAY 29, 2017

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. Consumer technology and its potential went largely ignored in the enterprise. A young U.S.

CIO 11

CIO Survey Strategic Planning Technology 11

Harvard Business Review

SEPTEMBER 9, 2014

Almost any enterprise you can think of, no matter the industry or sector, is trying (or being pressured by competitors) to use new technology to harness the vast new oceans of data being generated by smartphones, sensors, digital cameras, GPS devices, and myriad other sources of information originating from customers and markets.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

OCTOBER 3, 2017

By Dave Aron, Global Research Director, Leading Edge Forum, DXC Technology. This is especially important and challenging in the IT and digital domains, because the “artist formerly known as the IT organization” is evolving rapidly as new technologies take hold. The LEF is DXC Technology’s commercial think tank.

Technology 8

Technology Organization Incubator Content 8

N2Growth Blog

DECEMBER 7, 2010

Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] However the goal is not to do it quickly, it's to do it well. Mike Myatt from N2Growth has this interesting blog entitled “To blog or not to blog“ [.]

Blog 296

Blog Content Media Brand 296

Harvard Business Review

DECEMBER 1, 2017

By becoming an active member of the security team, rather than just a passive observer, the CFO, along with the CEO and the rest of the C-suite, can significantly reduce revenue leakage through a more focused and effective cyber security technology portfolio. And the most effective partnerships involve weekly cyber exposure reviews.

CFO 9

CFO CIO Budgeting Long-term 9

Harvard Business Review

APRIL 25, 2013

The Conversation is also a 1974 film by Francis Ford Coppola whose themes include the role of technology in society and being so focused on what you are doing that you forget why you are doing it and become oblivious to what is happening around you. Only a quarter of executives felt their CIO was performing above his or her peers.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

AUGUST 18, 2017

Senior executives struggle with burnout just like everyone else, and technology has made this issue more prevalent than ever. Jim Fowler and Jeff Smith talked about peripheral vision in relation to the chief information officer role (Fowler is currently CIO at General Electric, and Smith was formerly CIO at IBM). Andy Molinsky.

Execution 14

Execution CIO Chief Information Officer Learning-by-Doing 14

Harvard Business Review

FEBRUARY 18, 2011

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

JULY 16, 2014

Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. The Great Recession forced these firms’ leaders to recognize technology’s role in driving value. As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers.

CIO 11

CIO Information Technology Forrester Technology 11

Harvard Business Review

MARCH 22, 2016

You’d think that increasingly sophisticated technology would help reduce this waste. states with deregulated power markets) and technologies (e.g., One solution is to appoint a Chief Utility Officer, who can centralize decision making around utilities and rethink its role to support strategic corporate goals.

Company 8

Company Management CIO Energy 8

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.

Industry 13

Industry Short-term Planning Long-term 13

Harvard Business Review

SEPTEMBER 23, 2016

Recent research conducted by IBM among global boardroom and C-suite executives in 28 countries found that better cybersecurity is among their top technology priorities. But with CMOs and CIOs working together, this could just be the beginning. Online security and customer intimacy go hand in hand.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

JULY 22, 2014

As evidence of marketing’s central role, just look at which department in your firm is commanding the fastest-growing share of the technology budget and attracting the lion’s share of data analysts and data scientists. CIOs and CMOs must meet in the middle. Information & technology Marketing' into digital-marketing efforts.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. Before starting any new data analysis initiative, ask: Is the goal to help improve business performance?

Organization 8

Organization How To Supply Chain Technology 8

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As The Velocity Manifesto details key actions you must take to gain an advantage in the digital age.

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

AUGUST 29, 2012

Employees think of those managers as effective leaders because they feel that they have spent time thinking about their goals and have been more strategic about what choices they want their employees to contemplate,” Iyengar says. “In They’re more likely to invest in mobile technology and in sharing (think ZipCar).

Real Estate 12

Real Estate Forrester CIO Metrics 12

Harvard Business Review

FEBRUARY 15, 2016

Executives have begun to understand that to build a great business, companies need a larger goal, one that transcends the traditional bottom line. How technology is changing the way we work. I recall attending a conference for our European partners where we invited the CIO of a large industrial giant to give a keynote speech.

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

DECEMBER 5, 2016

The biggest obstacle to using advanced data analysis isn’t skill base or technology; it’s plain old access to the data. Every CIO I meet tells me that they are excited at the potential of analytics for their business. Harnessing the power of machine learning and other technologies. Insight Center. Sponsored by SAS.

Competitive Advantage 8

Competitive Advantage Software CIO Analysis 8

Harvard Business Review

JUNE 19, 2013

But when I put the question to top management, well, they''re busy — not their problem, that''s for sure — and they refer me to the chief information officer or the chief technology officer. This is a management failure, not a technological problem. Information & technology Managing uncertainty Risk management'

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

MARCH 19, 2013

CIOs stress the need to entirely remake data architecture and applications. There's a growing appreciation among executives that the returns from big data are real indeed. But that doesn't make moving forward any easier. The investment, both in dollars and management commitment, can be large.

Planning 8

Planning Strategic Planning CIO Competitive Advantage 8

Harvard Business Review

MARCH 1, 2016

If not, there are three things you should do to make sure that your salespeople understand and implement your strategy as you intended it, and that their actions are in line with your goals, not just the target they want to make. Make sure your salespeople pursue the right leads. When strategy shifts, make sure that sales shifts with it.

Strategy 8

Strategy Execution How To CRM 8

Harvard Business Review

APRIL 4, 2013

The real goal is to help them understand quickly what''s going on in the business, and to decide what to do about it. P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how." Consumer goods Decision making Information & technology' Income Data in Less Than a Minute.

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. But more than anything else, younger consumers like their technology. Connecting with a new generation of consumers won’t be easy or quick for these established companies.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

APRIL 18, 2013

All the company functions must collaborate towards this goal. In a recent HBR video , Paul Matsen, chief marketing and communications officer, and CIO Dr. Martin Harris described how the marketing team works with IT to deepen online relationships with patients by using the web more effectively.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

MARCH 15, 2011

A CIO who has survived an ERP implementation can wear his wounds proudly for the rest of his life. Objectivity should be the goal. Like many other difficult experiences in life, this immediately put me in mind of ERP. The lessons can be boiled down to six rules. Rule 1: Don't base your vendor choice on personal relationships.

Due Diligence 14

Due Diligence Critical Success Factor CIO Software 14

Harvard Business Review

JANUARY 28, 2015

Coordinating the infrastructure, technology, and messaging in a way that appears seamless and fluid to the customer is, to be blunt, a logistical nightmare. Operations and marketing meet, discuss, and iterate what the final budget will be and what the ultimate goal will be. But getting it right pays off.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

FEBRUARY 4, 2014

But no one was sure what to cut and what to keep because the goals had not been clearly enough defined. Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. Call it a shotgun marriage, but it’s one that CMOs and CIOs both need to make work?especially

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

JULY 24, 2013

As the drive toward increased digitization continues, enterprises have to get a handle on this total digitization — and corporate CIOs have to step up to the challenge. At Boeing, all enterprise technology (including digital) investments are managed by the CTO, which enables significant synergies.

CIO 9

CIO Organization Committee CTO 9

Harvard Business Review

AUGUST 1, 2013

It embodies the long tail realities of major business and technology decisions, resulting in an IT department struggling to manage multiple costly and incompatible infrastructures. Standards reduce not only the amount of technology but also the risk associated with bringing new and legacy technologies together.

CIO 9

CIO Technology Telecommunications Information Technology 9