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Training Still Matters

Joseph Lalonde

As Jim Collins would say, we’ve been “pushing on the flywheel for over 40 years.”. But finally, the third thing I’d have to say that contributes to remarkable guest experiences is… training! Even if you have amazing people on your team, they still need to be trained. People must understand what to do AND how to do it.

Training 176
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Collin Powell's 13 Rules of Leadership

CO2

Here is Collin Powell’s 13 Rules of Leadership. About the Author As President and Co-founder of ACI Telecentrics, Inc., Gary Cohen grew the company from two people to 2,200 employees Currently, he is Managing Partner of CO2 Partners, LCC, operating as an executive coach and consultant. Technology and its role in travel 2.0

Collins 89
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“In Search of Excellence” Revisited

Leading Blog

Like Jim Collins accomplished in Good to Great: Why Some Companies Make the Leap…And Others Don’t , Peters and Waterman developed a methodology for their study. Productivity through well-trained, rewarded, and empowered front-line employees. Consider the timelessness of these key qualities: Eight Characteristics of Excellent Companies.

Waterman 247
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High Performing Employees

Career Advancement

Jim Collins~. When employees understand how to contribute, they feel more satisfied—and stay longer. Provide leadership training or executive coaching to help them get ready to handle the increased responsibility. “Great vision without great people is irrelevant.”. Implement a Thorough Onboarding Process.

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Aim Higher: Leadership during a time of crisis

Skip Prichard

Physical training is a great example. Then, when you actually need to run to catch a train or to grab your dog if they get off the leash, your preparation has clearly paid off. You can do some practice and training exercises, and that’s helpful. How to handle a crisis. So, if we can’t plan, how do we react?

Crisis 79
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The Best Leadership Books of 2021

Leading Blog

The Power of Pressure : Why Pressure Isn't the Problem, It's the Solution by Dane Jensen (Collins, 2021) What’s the most pressure you’ve ever been under? How did you react? Drawing on principles from business and behavioral economics, the book shows readers from all walks of life how to provoke action as a mechanism to advance.

Books 453
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Book Recommendations: Some Must-Reads for HR Professionals

HR Digest

Human Resource Management (HRM) is a broad term that encompasses human resources management, employee relations , compensation, benefits, training, performance evaluation, recruitment, selection, and other related activities. How to Win Friends and Influence People By Dale Carnegie . What Books Are A Must-read For HR Professionals?

Books 98