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April 2019 Leadership Development Carnival

Lead Change Blog

Welcome to the April Leadership Development Carnival. We’re excited to share posts from leadership experts from around the globe on the topics of communication, productivity, development, engagement, team building, and more. Linda Fisher Thornton of Leading in Context provided 16 Answers to What is Good Leadership? Development.

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BIF-6: Stunning Sights, Interesting People, Innovative Ideas

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit BIF-6: Stunning Sights, Interesting People, Innovative Ideas Published by Michael Lee Stallard on September 15, 2010 06:16 pm under connection culture Life is good! why is everyone smiling?

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Leading Sprinkles People

Let's Grow Leaders

I had a mid-afternoon keynote in Alexandria, VA and strolled down the street from my hotel to find lunch at a local restaurant. The consultant inside me demanded I learn a bit more about the restaurant manager whose leadership no doubt contributed to her ingenuity and warmth. I melted on the spot!! Creating a Customer-Focused Culture.

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Brand Integrity in Business Cycles: Navigating the Trade-Off Between Quality and Convenience

CO2

However, what unfolded was a series of events that left me questioning their commitment to their brand ethos. A Dining Experience: Struggling to Balance Two Worlds Another incident that highlights this struggle involved an upscale hotel restaurant trying to merge high-end dining with a more casual grill experience.

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Leading the Charge for Inclusive and Sustainable Hospitality

HR Digest

The hospitality industry is resilient and offers dynamic opportunities for growth and innovation, but what sets Hyatt apart is our colleagues and our purpose – to care for people so they can be their best. Our commitment to care and to our colleagues makes our feature on PEOPLE’s “100 Companies that Care” incredibly heartwarming.

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Give Your Employees a Knife

Lead Change Blog

And, my wife and I were looking forward to a romantic nightcap in our La Quinta Inn hotel room within walking distance of the restaurant. After all, this was a limited service hotel, not a fancy full-service Ritz-Carlton. My wife quickly chided, “She was also taking care of this hotel. We were stunned!

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10 Elements of an Outstanding Customer Service Culture

Skip Prichard

At the same time, I’ve also noticed a distorted mashup of what people think this culture is – from road bikes adorning a wall to illustrate a “commitment to work-balance” to beer taps in the boardroom to ensure a happy (or intoxicated?) Leadership Tip: great service cultures give employees leeway and power. ” -Micah Solomon.

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