Convert Criticism into a Commitment and a Request: A Path to Constructive Communication
CO2
NOVEMBER 16, 2023
Two insightful authors, Lisa Laskow Lahey and Robert Keegan in “Immunity to Change,” and Charlie Pellerin in “ How NASA Builds Teams ,” offer transformative approaches to convert criticism into something more constructive: commitment and requests. This idea resonates deeply with the ethos of transformation and growth.
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