Harvard Business Review

NOVEMBER 15, 2018

The sheer sprawl of these outsourced services is bewildering, even at medium-size organizations: housekeeping, food services, materials management, IT, and clinical staffing, including temporary nursing and also physician coverage for the ER, ICU and hospitalists. Eliminating layers of management. As the U.S.

Cost 10

Cost System Management Franchising 10

Harvard Business Review

MARCH 5, 2018

Here’s just one example of the immediate opportunity: Each year, some 120 million faxes still flow into the practices of the more than 100,000 providers on the network of athenahealth, the healthcare technology company where I’m CEO. How technology is changing the design and delivery of care. That’s right: faxes.

Health Care 8

Health Care Technology Outsourcing Follow-up 8

Harvard Business Review

JULY 19, 2013

IT is not something that can be managed from a box on the organizational chart. Of course, this response would be fine if the challenge were merely to deploy technology (on time and to budget) and ensure it continues to function properly for as long as required. Technology? Unfortunately, this is not the view in most C-suites.

CIO 8

CIO CAPEX Budgeting CRM 8

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. The essence of managing cognitive bias is to realize that it is unavoidable, it is an essential part of being human." Compete on your merits not why your lack thereof should be overlooked.

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

JANUARY 20, 2011

Then came the 2007 recession and worldwide financial and economic crisis. Job growth has slowed significantly in the financial- and business-services sectors due to technology-driven service industrialization (automation, outsourcing, off-shoring, process re-engineering, and self-service). After 2002, the decline in U.S.

Retail 14

Retail Outsourcing Technology Education 14

Harvard Business Review

SEPTEMBER 4, 2015

Most economists, including those at the the IMF , think it is premature to talk about an economic crisis. Another indication that near-shoring is accelerating is the Purchasing Managers’ Index (PMI). production of cheap natural gas (using new fracking technology). A value of 50.0 Labor costs. Automation.

Supply Chain 8

Supply Chain Survey Price Apparel 8

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 16

Storytelling Disaggregation Supply Chain Globalization 16

Harvard Business Review

DECEMBER 20, 2016

On the one hand, protectionism, populism, and wide-spread distrust of business’s role in politics is threatening international corporations (think Carrier, Boeing, and tariffs/taxes for off-shoring and outsourcing). Similarly, whether the Brexit vote last June will help or hurt businesses in the UK and EU is still uncertain.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

JULY 15, 2013

Temporary employment has jumped 50% since the depths of the financial crisis. Technology makes reviewing, refining, redesigning and revising both jobs and job descriptions as dynamic as a commodities trading desk. For the gainfully underemployed, everyday is BYOD; their technologies are becoming their toolkits. Of course not.

Human Capital 9

Human Capital Real Estate Human Resources Disruptive Innovation 9

Harvard Business Review

NOVEMBER 10, 2017

On paper, the project seemed like it would be a hit: The investment by the mining company would bring jobs and 21st-century technology to an economically poor area and tax revenues to the government. Managers need to communicate directly with many stakeholders to build a shared understanding of local needs, issues, and concerns.

Company 9

Company Supply Chain Real Estate Stakeholder Analysis 9

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). In a near-miraculous feat of management, those consultants were partnered with technologists and successfully integrated into the company.

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

SEPTEMBER 20, 2011

The tenth anniversary of 9/11 amidst the ongoing employment crisis has opened a wide conversation about what ails America and what should be done about it. The business press puts a tremendous focus on technology and innovation, but what it doesn't do is put it into context. as global hegemon. When viewed through the lens of the U.S.

Innovation 12

Innovation Supply Chain Offshoring Policies 12

Harvard Business Review

JUNE 24, 2015

Managers and other business leaders face a dilemma: with increasingly diverse environments to manage and rising stakes to get it right, how do they identify the most effective approach to business strategy and marshal the right thinking and behaviors to conceive and execute it, supported by the appropriate frameworks and tools?

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

APRIL 19, 2012

But here is another reason why Rosen's remark touched a third rail, and it has to do with — let's just put it out there — men's identity crisis. Meanwhile, millions of smart, hardworking men, like all those women before them, feel threatened, their ambitions "disrupted" by technology and displaced outsourcing.

Outsourcing 11

Outsourcing Committee Crisis Class 11