Harvard Business Review

MARCH 5, 2018

Here’s just one example of the immediate opportunity: Each year, some 120 million faxes still flow into the practices of the more than 100,000 providers on the network of athenahealth, the healthcare technology company where I’m CEO. How technology is changing the design and delivery of care. That’s right: faxes.

Health Care 8

Health Care Technology Outsourcing Follow-up 8

Harvard Business Review

JULY 19, 2013

Of course, this response would be fine if the challenge were merely to deploy technology (on time and to budget) and ensure it continues to function properly for as long as required. Technology? This only results in technology being deployed on time and to budget and works. The CIO In Crisis: What You Told Us.

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

NOVEMBER 15, 2018

The sheer sprawl of these outsourced services is bewildering, even at medium-size organizations: housekeeping, food services, materials management, IT, and clinical staffing, including temporary nursing and also physician coverage for the ER, ICU and hospitalists. As the U.S.

Cost 10

Cost System Management Franchising 10

Harvard Business Review

JANUARY 20, 2011

Then came the 2007 recession and worldwide financial and economic crisis. Job growth has slowed significantly in the financial- and business-services sectors due to technology-driven service industrialization (automation, outsourcing, off-shoring, process re-engineering, and self-service). After 2002, the decline in U.S.

Retail 14

Retail Outsourcing Technology Education 14

Harvard Business Review

SEPTEMBER 4, 2015

Most economists, including those at the the IMF , think it is premature to talk about an economic crisis. production of cheap natural gas (using new fracking technology). Cheap sensors, fast computing, and new technologies have led to new user-friendly manufacturing automation that increases productivity. Labor costs.

Supply Chain 8

Supply Chain Survey Price Apparel 8

Harvard Business Review

JULY 15, 2013

Temporary employment has jumped 50% since the depths of the financial crisis. Technology makes reviewing, refining, redesigning and revising both jobs and job descriptions as dynamic as a commodities trading desk. For the gainfully underemployed, everyday is BYOD; their technologies are becoming their toolkits. Of course not.

Human Capital 9

Human Capital Real Estate Human Resources Disruptive Innovation 9

Harvard Business Review

DECEMBER 22, 2011

Technologies that connect people to knowledge, services, and one another across the globe have acted as a centrifugal force, spinning functions and authority away from the center toward millions of previously silent and disempowered individuals. Information and communications technology is blowing the old categories into bits.

Storytelling 16

Storytelling Disaggregation Supply Chain Globalization 16

Harvard Business Review

DECEMBER 20, 2016

On the one hand, protectionism, populism, and wide-spread distrust of business’s role in politics is threatening international corporations (think Carrier, Boeing, and tariffs/taxes for off-shoring and outsourcing). Similarly, whether the Brexit vote last June will help or hurt businesses in the UK and EU is still uncertain.

CEO 8

CEO Ethics Chief Financial Officer Supply Chain 8

Harvard Business Review

JUNE 28, 2013

The landscape has undergone major transformations since the global financial crisis. If you didn''t cut the budget for innovation, technology, and product development over the past five years, good. Rethink outsourcing. Here are some steps you should take to build for 2014-2015: 1. Increase your R&D spending.

Budgeting 8

Budgeting Market Segmentation Venture Capitalist Real Estate 8

Harvard Business Review

NOVEMBER 14, 2013

These experiences, along with technology development and social media channels, have helped Chinese consumers become more informed and sophisticated. Then Luo Yonghao, a celebrity in China, organized various activities to boycott the brand , which caused a crisis for Siemens, and they eventually had to acknowledge the mistake and apologize.

Price 8

Price Brand Globalization Cost 8

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. Compete on your merits not why your lack thereof should be overlooked. If you’re not qualified don’t try to work around your lack of qualifications, go get the qualifications you need to compete.

Diversity 292

Diversity Blog Leadership Learning-by-Doing 292

Harvard Business Review

MAY 18, 2015

Research has shown that executives with social CEOs say their CEOs’ social media presence makes them feel inspired (52%), technologically advanced (46%), and proud (41%). One CEO appears in a series of videos to address consumer questions regarding a recent company crisis. Do it yourself.

Media 8

Media CEO Video Chief Executive Officer 8

Harvard Business Review

NOVEMBER 10, 2017

On paper, the project seemed like it would be a hit: The investment by the mining company would bring jobs and 21st-century technology to an economically poor area and tax revenues to the government. Alice Potter/Getty Images. Given these findings, how should executives approach big projects in locations they may not know a whole lot about?

Company 9

Company Supply Chain Real Estate Stakeholder Analysis 9

Harvard Business Review

SEPTEMBER 20, 2011

The tenth anniversary of 9/11 amidst the ongoing employment crisis has opened a wide conversation about what ails America and what should be done about it. The business press puts a tremendous focus on technology and innovation, but what it doesn't do is put it into context. as global hegemon. When viewed through the lens of the U.S.

Innovation 12

Innovation Supply Chain Offshoring Policies 12

Harvard Business Review

JANUARY 20, 2012

When Palmisano took over in early 2002, IBM had four main businesses each organized on a global basis: hardware, software, services (such as back-office outsourcing), and personal computers (PCs). Its ambitious goals were met early despite the economic crisis beginning in 2008, and a new road map set. The CEC was dissolved.

Software 15

Software Outsourcing Committee Consultative 15

Harvard Business Review

JANUARY 15, 2014

They were talking about technology stocks, and they singled out Ciena. At that point we were a single technology company. We’d developed a technology that allowed companies to dramatically expand the capacity of existing fiber optic cable, so you could put more data through a network without digging up miles of fiber.

Industry 8

Industry CEO Long-term Short-term 8

Harvard Business Review

JUNE 24, 2015

Tata Consultancy Services, the India-based information technology (IT) services and solutions company, operates in an environment it can neither predict nor change. A firm can be the first to apply a new technology or to identify and address a major source of customer dissatisfaction or a latent need. Applying the Strategy Palette.

Strategy 8

Strategy Competitive Advantage Environment Execution 8

Harvard Business Review

APRIL 19, 2012

But here is another reason why Rosen's remark touched a third rail, and it has to do with — let's just put it out there — men's identity crisis. Meanwhile, millions of smart, hardworking men, like all those women before them, feel threatened, their ambitions "disrupted" by technology and displaced outsourcing.

Outsourcing 11

Outsourcing Committee Crisis Class 11