Fri.Nov 19, 2021

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Make It, Don’t Fake It with Sabrina Horn

Let's Grow Leaders

It’s a cliche you’ve undoubtedly heard more than once: Fake it until you make it. The problem is that the pressure to succeed can drive leaders to exaggerate their strengths, minimize weaknesses, bend the truth, and sacrifice the very authenticity that would help them succeed. In this episode, former Silicon Valley communications CEO Sabrina Horn gives you the tools to lead with integrity, navigate the challenges that compromise authenticity, and transform your influence by leading f

PR 519
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How Managers Become Leaders

Leadership Freak

Only 1 in 10 managers actually have the talent to manage. But lacing on leadership shoes is like discovering you’re lactose intolerant after devouring a container of ice cream.

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Improve Your Customer Service Experience (TV Video Interview with Shep Hyken)

Let's Grow Leaders

If you want to improve your Customer Service Experience (CX), Start with Culture. This week, we interrupt our regularly scheduled “Asking for a Friend Series” to feature this important interview with Shep Hyken on Be Amazing or Go Home, TV, about how to improve your customer service experience through culture. What’s the best way to improve your customer service experience?

Video 470
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Team Entanglement, the interactions are what makes progress

Mike Cardus

SOLVED cards solution-focused problem solving and leadership coaching. Interaction is what increases psychological safety and trust within organizations. These questions are a process to increase participation and interaction. SOLVED solution focus interaction for increased psychological safety. Video transcript: How do you make progress when you’re stuck?

Team 117
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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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9 Key Elements of a Flawless Gym Business Plan

Strategy Driven

To run a successful business, gym owners must do more than purchase exercise equipment. They must determine which type of clientele they’ll serve, whether they will require a membership or allow drop-ins, and more. A gym business plan becomes of great help in ensuring nothing is overlooked when establishing and running the operation. The plan serves as a formal document that outlines the different aspects of the business.

Planning 122
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One Simple Strategy to Winning the Unreceptive

CEO Insider

One of the greatest challenges of a CEO is changing strongly held biases of employees, investors, or customers. The most important initiatives can’t be accomplished through sheer force or position. Rather, to break through and influence someone to embrace a radically different point of view requires a very counterintuitive approach. The bottom line—your intellect, facts, […].

Strategy 105

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Situational Leadership® Helps you Create a Safe Working Environment

The Center For Leadership Studies

I am proud to teach Situational Leadership ® every day. Even as 14+ million managers have gone through the program in some form or fashion, it remains a comparatively untapped resource and strategy for many of the urgent leadership challenges in our world today! Yet, for those who have diligently applied the model to their leadership approach, Situational Leadership ® has quietly been working for over 50 years to enable leaders to provide a just, equitable, diverse and inclusive (JEDI) environme

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How to Use Webinars for Commercial Prospection?

Strategy Driven

In order to succeed in their commercial prospection, companies are competing with each other in terms of ideas and thinking outside the box. They rely heavily on the Internet to try to stand out from the competition and increase their turnover. Many of you use webinars for prospection. This tool is an important marketing lever in the age of digitalization.

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20 Best and Worst Excuses for Being Late to Work

HR Digest

Sometimes, you are simply not able to come to work on time. There might be some obstacles that you cannot overcome and these moments are usually difficult. But what to tell your boss in these situations? You should have good excuses for being late for work , and these excuses should be good enough for your boss to believe in them. In the text below, we talk about the best excuses for being late to work and how to tell them to your boss. . 1.

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Branding Trends To Improve Your Business In 2022

Strategy Driven

What does branding mean? A brand refers to ‘a person’s perception of a product, service, experience, or organization,’ ( Emotive Brand, 2021 ). Branding refers to the actions which you take to develop your brand. Your brand includes many different elements such as your logo, graphics, tone of voice, persona, and message. Modern marketing involves creating a story around your brand, the story should demonstrate who you are, and why your business came to exist.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Great Resignation: A Symptom of an Age-Old Challenge

The Center For Leadership Studies

From April to June of this year over 11,500,000 people quit their jobs. Beyond reasonable doubt, the historically traumatizing act of marching into your boss’ office and articulating your intent to “move on” while sliding your two-week notice on to his or her desk has not only been normalized, but it has also, evidently, become rather routine. The knee-jerk explanation you most often hear for this historic spike in turnover usually has something to do with COVID-19.

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How To Improve The Management Of Your Small Business

Strategy Driven

Managing a small business can be tough if you are not surrounded by the right team or attitude. Maintaining an organized attitude and relaying that to your team will help you stay well-managed. Yet, there is more that you can do as a small business to improve everyday management. No matter if you are looking for financial management tips or how to manage a construction team, these tips will help your small business improve its management.

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20+ Alternatives to “Best Regards”

HR Digest

There are many alternatives to “Best regards” and you should use these alternatives to end your email letter. Not every alternative is good enough, which is why we present you with the most appropriate best regards alternatives in formal and informal ways. But first… You may ask a question “What does best regards mean?” The answer is simple. Best regards simply mean that the writer wishes you well.

Letter 52
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How To Communicate Effectively

Eric Jacobson

Here are the 12 golden rules of effective communication from Paul Falcone , as highlighted in his book, 2600 Phrases for Setting Effective Performance Goals. Always remember to: Recognize achievements and accomplishments often. Celebrate success. Deliver bad news quickly, constructively, and in a spirit of professional development. Praise in public, censure in private.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Former Unilever CEO Paul Polman Says Aiming for Sustainability Isn’t Good Enough—The Goal Is Much Higher

Harvard Business Review

Paul Polman, former CEO of Unilever, challenges business leaders to ask themselves if they care about the world’s problems.

CEO 17
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Online Marketplace: New challenges to overcome

Strategy Driven

The marketplace model of eCommerce is one such breakthrough that allowed everyone to become a part of the new ecosystem of online commerce. There was a time when the entry of an online alternative in a market would scare the hell out of small offline retailers. The consumer behavior was changing and the prices were getting aggressively competing; it was not easy for small retailers to keep up with their online counterparts.

Retail 109
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When Your Authority Fluctuates Throughout the Day

Harvard Business Review

It’s a recipe for stress. Here are four strategies to help you manage.

Stress 19
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A Guide to Choosing the Right Trading Platform

Strategy Driven

If you are contemplating trading as a potential way of growing your wealth, the choice of platforms to use might appear somewhat confusing. It is not uncommon for beginner traders to wonder which criteria to apply to make the choice. While the prospect of doing it through sheer intuition might seem alluring, an informed decision will work better to establish a synergetic environment to assist you in the endeavor.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Why We Buy Products Connected to Place, People, and Past

Harvard Business Review

Research on why people are drawn to goods that feel artisanal and handmade.

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Best Tech Business Niches To Get Into

Strategy Driven

The employment landscape of today is more uncertain than at any point in history. With the seemingly endless digitization of business and the rise of Artificial Intelligence (AI) and Machine Learning (ML), it seems there isn’t a single area of commerce that isn’t being transformed by technology. However, while many might view the increasing reliance on computers and machines in the workplace as a negative thing, technology is opening a world of opportunities for aspiring entrepreneurs and bringi

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How to Set Boundaries with a Chatty Colleague

Harvard Business Review

Six tips to reclaim your time (without alienating your coworkers).

How To 19
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Keeping Your Storage Warehouse In Good Condition

Strategy Driven

When we think about managing our inventory properly, we often think of the range of processes that need to be taken care of in maintaining, preserving, securing, and organizing that stock. This may mean storing our goods on strong palettes that can be easily moved by machinery like forklifts and easily loaded onto trucks, using long straps to hold this in place, as well as making sure it is stored properly, without overly stacking goods on top of one another.

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The Complete People Management Toolkit

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

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Rewarding Your Team Members When They Do A Great Job

Strategy Driven

Working hard is an important part of life for a lot of people. It’s common for people to dedicate a lot of time and energy to their job, but it can be a challenge to do this when you don’t feel like you are getting enough back. Business owners work hard because they can see the results of their work, but those who work for someone else don’t always get this benefit.

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