Great Leadership By Dan

OCTOBER 9, 2018

One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. It’s a management disease – Poor Listener Syndrome (PLS)!

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360-Degree Feedback Management Self-aware Open-book 289

Great Leadership By Dan

JANUARY 23, 2020

Imagine: a leader who knows how to gain efficiencies, decrease costs, increase employee retention, and inspire customer loyalty based on taking another’s point of view? Now, the types of leadership qualities that show up on list after list are there for good reason. This is the power of empathy at work. The POWER of Empathy?

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Power How To Leadership Customer Loyalty 306

Lead Change Blog

AUGUST 24, 2016

The term “drive performance” is popular in a bottom-line, transactional world made up of managers and executives who lead through their positional authority. Yet over the years I have learned that leadership culture has changed. Navy’s traditional leader-follower approach and pushing for leadership at every level.

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Loyalty Development Leadership Case Study 150

Eric Jacobson

NOVEMBER 16, 2013

They also say in their book, Now.Build A Great Business! Eric Jacobson on Leadership and Management Customer Retention Customer Service Customer Loyalty' That is what author Mark Thompson and Brian Tracy proclaim, and I agree with them. that: a slow response to a customer complaint triggers fear and anger.

Customer Loyalty 82

Customer Loyalty Loyalty Open-book Books 82

N2Growth Blog

OCTOBER 18, 2010

Here’s the thing – the foundational elements of leadership require no skill or talent whatsoever. In today’s post I’ll share 6 leadership characteristics that require zero talent or skill.

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Blog Leadership Loyalty Self-aware 412

Leading Blog

JANUARY 27, 2012

Frank Sonnenberg makes the case in Managing with a Conscience , that the only sustainable way to succeed is the right way—not cutting corners—emphasizing the intangibles like trust, creativity, focus, speed, flexibility, relationships, loyalty, and employee commitment. Management should announce an open-door policy.

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Management Intangible Assets Critical Success Factor Compliance 284

CO2

DECEMBER 15, 2023

Understanding Emotional Depth in Leadership In the realm of effective leadership, the emphasis often lies on strategic thinking and decision-making prowess. This subtle yet profound shift in perspective emphasizes the importance of emotional intelligence in leadership.

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Emotional Intelligence Self-aware Executive Coaching Case Study 78

Eric Jacobson

JANUARY 7, 2024

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

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How To Long-term Open-book Metrics 72

Eric Jacobson

SEPTEMBER 18, 2023

“The most successful companies are those that adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CS) at the same time,” explains Tiffani Bova , author of the new book, The Experience Mindset: Changing the Way You Think About Growth. A workforce more open to change, including technological.

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Long-term Open-book How To Metrics 89

Skip Prichard

JUNE 1, 2020

Decipher the Leadership Code. Many people are overwhelmed when they are studying leadership. Articles, books, seminars, videos, online courses…all of them provide pieces to the puzzle to assist individuals to becoming a great leader. Alain Hunkins has released Cracking the Leadership Code that helps you demystify leadership.

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Leadership Open-book Learning-by-Doing Quality 110

Great Leadership By Dan

AUGUST 20, 2015

What was it that led to such fierce loyalty to a CEO? In my book (co-authored with Grant Welker), which chronicles the history of the company and the unprecedented protest, we lay out some of the management principles that he follows. He relies on many of the tenets of what might be called responsible leadership.

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Marketing Leadership Loyalty Open-book 120

Eric Jacobson

DECEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best new leadership book of 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. You’ll find the 200-page book easy to read.

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Books Leadership Ethics Morale 65

Great Leadership By Dan

OCTOBER 26, 2012

Here's a post that I wrote for SmartBlog on Leadership , published 10/25: The majority of popular leadership advice falls into one of two categories: 1. Leadership for the small-business owner (which usually deal with entrepreneurialism, sales, financing, and other basic management and business skills).

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Company Leadership Maturity Loyalty 234

Eric Jacobson

NOVEMBER 3, 2020

Flashback to this post from early 2015 : After reading nearly 40 books about leadership released this year, my pick for the very best leadership book for 2014 is, The Front-Line Leader: Building a High-Performance Organization from the Ground Up , by Chris Van Gorder. You’ll find the 200-page book easy to read.

Books 65

Books Leadership Ethics Morale 65

N2Growth Blog

MARCH 29, 2011

I’ve always said that if you want to learn about leadership talk to someone who has actually led something. Jim has a new book out (“ As One “), you can find him on Twitter @DeloitteCEO and Jim is a frequent presenter at conferences such as World Business Forum and the World Economic Forum in Davos.

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Leadership CEO Long-term Consultative 407

CO2

NOVEMBER 28, 2023

The Trade-Off Dilemma: Quality vs. Convenience In his book, “ Trade-Off: Why Some Things Catch On and Others Don’t, ” columnist Kevin Maney discusses the crucial decision businesses must make between quality and convenience. The intention was to consolidate resources, presumably to manage costs better.

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Brand Quality Loyalty Long-term 78

N2Growth Blog

JANUARY 10, 2011

News Flash – If you have to look for leadership it doesn’t exist…Today’s post is not going to sit well with many in the leadership profession, but then many of my posts seem to have that effect. They are the ones who have earned the trust, loyalty and respect of their co-workers. Identifying leaders?

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Leadership Blog Consultative Brand 419

Eric Jacobson

FEBRUARY 7, 2019

They also say in their book, Now.Build A Great Business! A customer who complains and receives a fast response will actually be more loyal to your company in terms of future sales and referrals than a customer who never complained at all. That is what author Mark Thompson and Brian Tracy proclaim, and I agree with them.

Customer Loyalty 50

Customer Loyalty Loyalty Open-book Books 50

N2Growth Blog

DECEMBER 2, 2010

David asked Becky, “How come no one ever talks about love as a leadership competency?&# While l ove and leadership are certainly two words you don’t often hear in the same sentence, I can assure you that rarely does great leadership exist without love being present and practiced. I think it’s a great question.

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Blog Leadership Brand Reputation 419

Eric Jacobson

MARCH 12, 2024

Rather than seeing it as an obstacle to overcome, integrate it into your strategic approach to invigorate your high-growth potential and outperform competition under any market condition,” explains Rebecca Homkes , author of the new book, Survive, Reset, Thrive. Most books aren’t honest enough about how hard it is to reset ,” adds Homkes.

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Agility How To Uncertainty Competitive Advantage 116

Leading Blog

APRIL 15, 2013

When you have the power usually associated with leadership. Shankman cites a study where 700 people from a variety of industries reported on the treatment they received from their managers: 31% reported that their supervisor gave them the "silent treatment" during the year. Book Giveaway. Tell us why you want this book.

Company 284

Company Long-term Short-term Loyalty 284

Lead on Purpose

MAY 8, 2010

Eric Hoffer Leadership and learning are indispensable to each other. Kennedy Success is the result of perfection, hard work, learning from failure, loyalty and persistence. — The Product Management Perspective: Technology continues to evolve ever more rapidly. How can you — the product manager — keep up?

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Leadership Loyalty Taylorism Taylor 165

Frank Sonnenberg Online

JUNE 14, 2022

In addition, it continues to be named among the “Best 21st Century Leadership Blogs,” the “Top 100 Socially-Shared Leadership Blogs,” and the “Best Inspirational Blogs On the Planet.”. This book will get you started! Father of “Soft Leadership” and author of 50 leadership books. The world needs this book.

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Blog Open-book Books Loyalty 129

Mark Sanborn

JUNE 28, 2023

Becoming a great leader takes time, but there are things you can do today—right now—to improve your leadership. Read books, attend seminars, listen to podcasts, and engage in meaningful conversations with experts. Develop Authentic Relationships Great leadership is built on real relationships. The diversity of your input is key.

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Emotional Intelligence Learning-by-Doing Seminar Open-book 99

N2Growth Blog

JUNE 17, 2010

In further pondering this dichotomy an interesting thought came to mind – If I could genetically engineer the perfect leadership gene what qualities and characteristics would constitute the architecture of leadership DNA?

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Definition Blog Leadership Covey 370

Lead on Purpose

AUGUST 24, 2013

In his book Nice Companies Finish First: Why Cutthroat Management is over—and Collaboration Is In , author Peter Shankman shows how famously nice executives, entrepreneurs, and companies are setting the standard for success in this new world. This book has scores of stories that illustrate how nice people and companies finish first.

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Succession Company Taylorism Taylor 246

Skip Prichard

AUGUST 28, 2023

Compassionate Leadership The world today is in dire need of positive, empathetic, and compassionate leadership, and this need is beautifully addressed in the book, Don’t Wait for Someone Else to Fix It. Doug Lennick is the founding CEO of think2perform , a high-performance leadership development firm.

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Self-aware Open-book Learning-by-Doing Books 93

Michael Lee Stallard

MARCH 23, 2014

As seen on SmartBlog on Leadership. Because of Clarence’s courage and his coach’s resolve to stand up for what he believed in, the NAIB tournament was finally opened to African-American student-athletes. After you sign up, you will receive a welcome email with instructions to access a link to the pdf file of the book.

Leadership 287

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N2Growth Blog

NOVEMBER 3, 2010

Thanks and I hope you enjoy the summit… Share and Enjoy: View Comments pinto philip Topic : Next Generation leadership -> How has leadership evolved with changing times , how has the styles changed , why is servant leadership more relevant in todays world. Sounds like an interesting event and line up.

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Influence Blog Leadership Video 359

Leading Blog

OCTOBER 7, 2019

B LACKSTONE chairman, CEO, and co-founder Stephen Schwarzman has written a book about the potential that can be realized when you combine personal responsibility with ambition. Today, Blackstone has over $500 billion in assets under management. Here are 25 more rules for work and life that are woven throughout his book: 1.

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Open-book Learning-by-Doing Learning Curve Objective 213

Leading with Trust

JUNE 12, 2022

Many managers strive to be one. The importance of being an empathetic leader starts with the simple truth that leadership is about people. The topic of empathetic leadership has been getting a lot of press lately, mostly due to the adverse effects of the pandemic. People want an empathetic leader. The Empathy Deficit.

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Self-aware Emotional Intelligence Blanchard Servant Leader 124

Skip Prichard

DECEMBER 19, 2019

Transformational leadership. One of the popular frameworks of leadership is that of transforming leadership. Initially coined by James Downton in 1973 following his research into charismatic leadership, it was influenced largely by Bernard Bass, and his instrumental book Leadership and Performance Beyond Expectations (1985).

Leadership 69

Leadership Long-term Cooper Charisma 69

Eric Jacobson

OCTOBER 3, 2017

households with at least one dog according to ASPCA, many of us don't have to go far to learn about leadership. That's because, according to co-authors Krissi and Dan Barr , dogs can teach humans a lot about leadership. Unfortunately, most employees don’t feel that same sense of loyalty. When times are tough, loyalty is tested.

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Loyalty Leadership Open-book Learning-by-Doing 50

Eric Jacobson

APRIL 29, 2015

They also say in their book, Now.Build A Great Business! A customer who complains and receives a fast response will actually be more loyal to your company in terms of future sales and referrals than a customer who never complained at all. That is what author Mark Thompson and Brian Tracy proclaim, and I agree with them.

Loyalty 50

Loyalty Open-book Books Productivity 50

Skip Prichard

JUNE 7, 2021

In their new book, The CEO Test: Master the Challenges that Make or Break All Leaders Adam Bryant, who has interviewed more than 600 leaders across his career in journalism and consulting, and Kevin Sharer, the former CEO of biotech giant Amgen, identify the seven key tests that determine whether leaders at all levels will succeed in their roles.

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Open-book Long-term CEO Short-term 140

Skip Prichard

OCTOBER 21, 2019

Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. This chapter offers thirty lessons as a reflection of my leadership experience. Leadership Tip: Learn how to make small steps while dreaming big. Leadership is not a dictatorship. Oleg Konovalov.

Leadership 94

Leadership Diversity Learning-by-Doing Licensing 94

Eric Jacobson

NOVEMBER 30, 2014

After reading nearly 40 books about leadership released this year, my pick for the very best is the book, The Font-Line Leader: Building a High-PerformanceOrganization from the Groumd Up , by Chris Van Gorder. You’ll find the 200-page book easy to read. That reinvention led him to that 1973 hospital security director job.

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Books Leadership Ethics Morale 84