Modern Servant Leader

NOVEMBER 20, 2023

Imagine… Thanksgiving is over. The stuffed turkey became Turkey sandwiches, the stuffing will remain for weeks and you’re likely to run out of ice cream long before the leftover pie. So what do you have to be thankful for, besides lots of great leftovers? Like most people, you undoubtedly gave thanks for your family and friends, health and countless other personal blessings.

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Modern Servant Leader

OCTOBER 26, 2023

Bad Boss Behaviors Cause #2: Unclear Expectations We covered the first cause of Bad Boss Behaviors, Lack of Education , last week. Given the lack of formal education, new bosses are often left to their own devices to develop leadership skills. What does that experience look like? Imagine you’re standing in the middle of a leadership development carnival, surrounded by many competing voices.

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Modern Servant Leader

OCTOBER 17, 2023

Bad Boss Behaviors™ Cause #1: Lack of Education Many job descriptions in business require a college degree. Later, when that same employee is promoted to a leadership role, the investment in their development seems to vanish. Suddenly, we expect people to navigate uncharted waters with little to no training. It’s like we expect new bosses to acquire leadership skills through osmosis.

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Modern Servant Leader

OCTOBER 11, 2023

New leaders often inherit troubled organizations. When Sean Payton took over as head coach of the professional US football team, The Denver Broncos , it was a team in distress. Unfortunately, Payton fell prey to the common temptation of attacking the reputation of his predecessors. Payton’s error was an amateur move, reflecting bad boss behavior. Payton’s bad boss behavior bit him in the ass, a few months later, when the man he mocked soundly defeated his team.

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Modern Servant Leader

JUNE 29, 2023

Are you frustrated by a bad boss ? Tired of dealing with crap from a micromanager, narcissist, tyrant, manipulator or just generally incompetent boss ? Stop it! Stop working for bad bosses. Consider the insightful wisdom of Bob Newhart’s character, the brilliantly brief therapist, Dr. Switzer. He rarely needs more than 5 minutes with clients. After they describe their problems, he calmly explains: “I’m going to say two words to you right now.

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Modern Servant Leader

JULY 3, 2023

Happy Independence Day , United States of America! It was on the 4th of July, 1776 that the Continental Congress adopted our Declaration of Independence from Great Britain. The men who signed that document would be embarrassed by our leadership. The creation of that document, it’s adoption, and the freedom of our nation would not have been possible without great leadership.

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Modern Servant Leader

JULY 11, 2023

Do you need your current position? We cannot lead what we need. Are you dependent upon your current employer for income and benefits? Yes? Then you cannot lead there. Let me explain… There are two dependencies preventing most people from being great leaders in corporations: Salary & Benefits Dependency : If you lack confidence in your ability to find great employment elsewhere, a sufficient financial reserve to allow you time to find new employment, or both, you seek to please your bos

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Modern Servant Leader

JULY 11, 2023

Heineken CEO Dolf van den Brink, Unilever CEOs Hein Schumacher (June) and Alan Jope (prior), Philip Morris CEO Jacek Olczak, Mondelez CEO Dirk Van de Put, and Nestle CEO Ulf Mark Schneider have all demonstrated a lack of ethical behavior. Each of their organizations promised to exit business in Russia when war began. These leaders have not delivered on that promise.

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Modern Servant Leader

JULY 25, 2023

Shortly after buying the company, Elon Musk fired half of all employees. Then he developed a reputation for mistreating those who remained. Now, he and Linda Yaccarino (the new CEO), need a ton of great people if they want to make their vision for the platform a reality. Their problem is not branding – it’s leadership. Big Plans for Massive Development Musk and Yaccarino rebranded Twitter as the “X” app yesterday.

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Modern Servant Leader

AUGUST 8, 2023

“To really understand someone, you need to walk a mile in their shoes.” That sounds nice, but it’s wrong. To really understand someone, we need to walk a mile in their muddy boots. Let me explain…. When you ask someone how they’re doing, what is a typical response? Do they tell you their struggles and pains? Or do you get pretty pictures, rosy responses, and even simplistic, “fine” or “good” answers?

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Modern Servant Leader

AUGUST 16, 2023

When it comes to gratitude. One of my personal pet peeves is when somebody in management says, “Well, I didn’t want to list the names of people because I was afraid I’d forget somebody.” Sorry, but I call b t. That is one of your responsibilities as a manager. As a leader. One of your jobs is to know who did the work, how they did it, who was responsible for it, and what they achieved.

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Modern Servant Leader

AUGUST 29, 2023

Your first 90 days in a new leadership role are critical to your success. So, how do you do it right? KEY POINTS Linda Yaccarino’s first 90 days at “X” is an example of what NOT to do Focus on 3 Perspectives : People, Products, and Processes Plan according to 3 Periods : Days 1-30, 31-60, and 61-90 Apply 7 Principles : Selflessness, Empathy, Resolve, Virtuousness, Authenticity, Nonpartisanship, and Thoroughness Linda Yaccarino Exemplified What NOT to Do Linda Yaccarino is about

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Modern Servant Leader

SEPTEMBER 7, 2023

Even the best leaders make mistakes. So how do you fix your leadership mistake? How do you make it right when you really screw up? We can learn a lot from what Warner Bros. Discovery is doing at CNN right now. EXECUTIVE SUMMARY Even the best leaders make mistakes When we really screw up, there are best practices to follow David Sazlav at Warner Bros.

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Modern Servant Leader

APRIL 27, 2023

Yesterday, Fox News TV fired Tucker Carlson and CNN fired Don Lemon. Both were leading TV personalities for their respective networks. Both decisions surprised their colleagues, media experts, and viewers. Neither company immediately explained the logic for these critical leadership decisions. Nature abhors a vacuum ― Aristotle In failing to explain their decisions, both Fox and CNN gave opponents all the fuel necessary to flame the fires of their opinions and misinformation.

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Modern Servant Leader

MARCH 2, 2023

When Scott Adams , creator of the popular comic Dilbert, went on a horrifically racist rant recently, many people were shocked. As a result, most major media outlets carrying the comic dropped his work. From this incident, Human Resource professionals and business leaders should take away 5 important lessons: A lack of diversity results in group think Diversity should extend well beyond the workplace Immediately disavow racism and racists in and beyond your organization Own your failures and apo

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Modern Servant Leader

JANUARY 13, 2023

The principles of SERVANT-Leadership and The Great Game of Business (GGOB)* share many traits. GGOB (also known simply as, “The Great Game”) is an approach to business management where you ensure all stakeholders understand the core business operations, high level financial statements, and key numbers. The intent is inform and engage all employees in business planning and operations, while having fun.

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Modern Servant Leader

DECEMBER 24, 2022

‘Twas the night before Christmas, when all of the staff. Sat on Zoom hoping a leader would come, on their behalf. Tired of the power model still in the air, They hoped a servant-leader, soon would be there. There had been no focus on long-term success, And Short-term drivers too long caused distress. While some struggled for a solution, others had fled, We needed a change before going in the red.

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Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Often, following transitions in leadership, the principles of the predecessor are abandoned. However, internal successors were found and they retained servant-leadership principles for many years.

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Modern Servant Leader

NOVEMBER 21, 2022

FIFA Referee Gives Shocking Yellow Card VALENCIA, SPAIN - SEP 19: Felix Brych shows a yellow card at the UCL match between Valencia CF and Juventus FC at Mestalla on September 19, 2018 in Valencia, Spain. FIFA just threatened to penalize any team wearing an armband showing support for LGBTQ and other marginalized communities in the World Cup. This is a black eye to FIFA and the global soccer community.

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Modern Servant Leader

SEPTEMBER 28, 2022

The last principle in the Acronym Model of SERVANT-Leadership ® is Thorough. This 6-minute lesson demonstrates the Thorough principle, through the example of Erin Brockovich (Julia Roberts). Erin Brockovich was an unemployed, single mother of 3 children, who, in 1993, discovered that Pacific Gas & Electric Company (PG&E) was lying to residents and employees while poisoning their drinking water.

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Modern Servant Leader

SEPTEMBER 23, 2022

Top Tips for Managing Up. When it comes to managing up, there are two scenarios: when you’re on good terms with your boss and when you’re struggling with them. From my experience, most people seeking advice on managing up, are already struggling to align with their boss. The following tips are categorized for each scenario. Managing Your Boss in Good Times & Bad.

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Modern Servant Leader

SEPTEMBER 20, 2022

If you had $3 billion to invest in any mission, cause or effort, what would you invest in? While also putting your personal time and energy behind it as the leader of that organization or mission? That’s what the founder and CEO of Patagonia recently did, while retaining a very small portion. I think it was about 2% or so of his investment in the company.

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Modern Servant Leader

JULY 6, 2022

The second-to-last principle in the Acronym Model of SERVANT-Leadership is Nonpartisan. This 6-minute lesson demonstrates the Nonpartisan principle, through the example of Billy Beane (Brad Pitt) and Peter Brand (Jonah Hill). Billy Beane was manager of the Oakland A’s Major League Baseball team, when their player salary budget was slashed. He knew they could not compete with major budget teams like the Yankees and Red Sox through traditional means.

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Modern Servant Leader

MARCH 23, 2022

The fourth principle in the Acronym Model of SERVANT-Leadership is Virtuous. This 8-minute lesson demonstrates this principle, through the example of Oskar Schindler (played by Liam Neeson). Schindler was a German Industrialist in World War II and an imperfect man in many ways. However, he saved the lives of 1,200 Jews by employing them in his factories and shielding them from death camps.

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Modern Servant Leader

MARCH 10, 2022

The third principle in the Acronym Model of SERVANT-Leadership is Resolve. This 5-minute lesson demonstrates this principle, through the example of Amelia Earhart (played by Hillary Swank). Amelia’s faced many challenges to getting her flight across the Atlantic off the ground. Now, the night before this scene, she catches her aviator, Bill Stoltz (played by Joe Anderson), drunk at a bar and mocking her plans.

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Modern Servant Leader

FEBRUARY 15, 2022

The second principle in the Acronym Model of SERVANT-Leadership is Empathy. This 7-minute lesson demonstrates this principle, as learned by Al Harrison (played by Kevin Costner), through the courage of Katherine Johnson (played by Taraji P. Henson). Johnson is part of a team of female African-American’s playing a vital role in the early days of the NASA space program.

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Modern Servant Leader

FEBRUARY 1, 2022

The principles of servant-leadership, as captured in the Acronym Model of SERVANT-Leadership begin with Selflessness. This 7 minute lesson shows this principle as applied by Nelson Mandela (played by Morgan Freeman), during South Africa’s preparation for the 1995 World Cup of Rugby. Also present in this example are the principles of Empathy and Resolve.

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Modern Servant Leader

MARCH 29, 2021

A new study by Radiant Forest, LLC ranked all Fortune 500 companies and the top 500 of the INC 5,000, according to their online employee feedback scores. The study analyzed 17 different attributes across Glassdoor, Indeed, and LinkedIn to derive a single score, called the Digital Leadership Culture Index (DLCI). The DLCI score allows employers, employees, candidates, and analysts to quickly and easily determine how each company rates vs. peers and competition, when it comes to people leadership.

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Modern Servant Leader

DECEMBER 1, 2020

Tony Hsieh , an outstanding example of servant-leadership , the former CEO of Zappos and founder of LinkExchange, passed away Friday November 27th, 2020. He succumbed to injuries suffered during a house fire on November 18th, while visiting family for Thanksgiving. Tony Hsieh & Servant-Leadership. Hsieh wrote the book Delivering Happiness: A Path to Profits, Passion, and Purpose , which remains one of the best contemporary cases for servant-leadership in business.

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Modern Servant Leader

AUGUST 11, 2020

Recently, I partnered with Diversity, Equity, and Inclusion expert, Glen Guyton from GuyStar Enterprises, to help business executives better address racial inequality in their workplace and industry. This 1 hour session was an abridged version of a 4 part, 4 hour series, based on the following books: White Fragility: Why it’s so Hard for White People to Talk About Racism.

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Modern Servant Leader

MAY 8, 2020

The servant-leadership community lost another great example and shepherd this week. Ken Melrose, former chairman and chief executive officer of The Toro Company, passed away Sunday May 3, 2020. Ken was a passionate advocate for servant-leadership at Toro and beyond. His book, “ Making the Grass Greener on Your Side : A CEO’s Journey to Leading by Serving” cited examples of servant-leadership in action at Toro while teaching and encouraging its practice to readers.

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Modern Servant Leader

APRIL 6, 2020

Virtually everyone faces a new normal today. If you lead people, you face additional challenges. None of us have all the answers. Perhaps together though, we may develop great solutions. We’re here to help. Here is a list of recommendations from people leadership practitioners. They were each asked: What is your advice for leaders facing a crisis?

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Modern Servant Leader

JANUARY 13, 2020

Too often we hear – or maybe even say, “they’re in a leadership position “ At best, this is misleading. At worst, it’s flat out wrong. Your title makes you a manager. Your role makes you a leader. Positions for Managers. A title defines a management position. If you are in an executive, director, or manager position, you have responsibility for managing schedules, objectives, and assets.

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Modern Servant Leader

JANUARY 5, 2020

Welcome to 2020. Please don’t expect major corporations to grasp the concept of true diversity, unless you help. We see another example today, presented by Comcast’s subsidiary, NBC Universal, while launching the new streaming service, Peacock. What Happened. To raise awareness and anticipation about the upcoming launch, NBC Universal created a series of commercials with eggs about to hatch.

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Modern Servant Leader

JANUARY 3, 2019

Herb Kelleher, the founder and Chairman Emeritus of Southwest Airlines , passed away today (January 3rd, 2019). Herb was among the greatest examples of servant-leadership in business. The man was a legend, yet remained humble, always shining the spotlight on his team. He lived life to it’s fullest and left a path for others to follow in his footsteps- however giant they may be.

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Modern Servant Leader

NOVEMBER 6, 2018

The great Shakespeare play, Romeo & Juliet has a famous line, “A rose by any other name would smell as sweet.” We often use this phrase to explain how names don’t really matter. I often hear the same excuse when organizations choose to call their leadership philosophy something different. They assure me, “it’s really servant-leadership, only with a different name” When I hear that, I always vomit a little in my mouth.

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Modern Servant Leader

JUNE 15, 2018

Larry Spears. Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Larry is also the one who studied Greenleaf’s writings for years, extracted and shared the very popular 10 Characteristics of Servant-Leadership.

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