Modern Servant Leader

NOVEMBER 6, 2023

The third cause of bad boss behaviors is needing what we should be leading. If a leader needs their job, they will be more susceptible to Bad Boss Behavior ™. The susceptibility stems from prioritizing what is best for their job security over what is best for the organization and all stakeholders. Let’s look at an example. STORY Your boss must choose a new benefits plan for the company.

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Modern Servant Leader

OCTOBER 11, 2023

New leaders often inherit troubled organizations. When Sean Payton took over as head coach of the professional US football team, The Denver Broncos , it was a team in distress. Unfortunately, Payton fell prey to the common temptation of attacking the reputation of his predecessors. Payton’s error was an amateur move, reflecting bad boss behavior. Payton’s bad boss behavior bit him in the ass, a few months later, when the man he mocked soundly defeated his team.

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Modern Servant Leader

SEPTEMBER 27, 2023

Questions to Ask When Hiring a Leadership Keynote Speaker Do you want a list of the best questions to ask when hiring a leadership keynote speaker? Then you came to right place. As a leadership keynote speaker myself, who has also hired speakers and planned events, I understand the critical role a leadership keynote speaker plays in making your event a success – and making you look good!

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Modern Servant Leader

SEPTEMBER 18, 2023

How Leaders Still Fail the Racism Sexism Test How Jann Wenner, The Hachette Book Group, and Little, Brown and Company Dropped the Ball on Diversity What Happened Jann S. Wenner, founder of Rolling Stone Magazine wrote a book of interviews from his 50 years leading the magazine. The book, entitled, “ The Masters ” exclusively focuses on white, male rockstars.

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Modern Servant Leader

JUNE 29, 2023

Are you frustrated by a bad boss ? Tired of dealing with crap from a micromanager, narcissist, tyrant, manipulator or just generally incompetent boss ? Stop it! Stop working for bad bosses. Consider the insightful wisdom of Bob Newhart’s character, the brilliantly brief therapist, Dr. Switzer. He rarely needs more than 5 minutes with clients. After they describe their problems, he calmly explains: “I’m going to say two words to you right now.

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Modern Servant Leader

JULY 3, 2023

Happy Independence Day , United States of America! It was on the 4th of July, 1776 that the Continental Congress adopted our Declaration of Independence from Great Britain. The men who signed that document would be embarrassed by our leadership. The creation of that document, it’s adoption, and the freedom of our nation would not have been possible without great leadership.

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Modern Servant Leader

JULY 11, 2023

Do you need your current position? We cannot lead what we need. Are you dependent upon your current employer for income and benefits? Yes? Then you cannot lead there. Let me explain… There are two dependencies preventing most people from being great leaders in corporations: Salary & Benefits Dependency : If you lack confidence in your ability to find great employment elsewhere, a sufficient financial reserve to allow you time to find new employment, or both, you seek to please your bos

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Modern Servant Leader

JULY 11, 2023

Heineken CEO Dolf van den Brink, Unilever CEOs Hein Schumacher (June) and Alan Jope (prior), Philip Morris CEO Jacek Olczak, Mondelez CEO Dirk Van de Put, and Nestle CEO Ulf Mark Schneider have all demonstrated a lack of ethical behavior. Each of their organizations promised to exit business in Russia when war began. These leaders have not delivered on that promise.

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Modern Servant Leader

JULY 25, 2023

Shortly after buying the company, Elon Musk fired half of all employees. Then he developed a reputation for mistreating those who remained. Now, he and Linda Yaccarino (the new CEO), need a ton of great people if they want to make their vision for the platform a reality. Their problem is not branding – it’s leadership. Big Plans for Massive Development Musk and Yaccarino rebranded Twitter as the “X” app yesterday.

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Modern Servant Leader

AUGUST 8, 2023

“To really understand someone, you need to walk a mile in their shoes.” That sounds nice, but it’s wrong. To really understand someone, we need to walk a mile in their muddy boots. Let me explain…. When you ask someone how they’re doing, what is a typical response? Do they tell you their struggles and pains? Or do you get pretty pictures, rosy responses, and even simplistic, “fine” or “good” answers?

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Modern Servant Leader

AUGUST 16, 2023

When it comes to gratitude. One of my personal pet peeves is when somebody in management says, “Well, I didn’t want to list the names of people because I was afraid I’d forget somebody.” Sorry, but I call b t. That is one of your responsibilities as a manager. As a leader. One of your jobs is to know who did the work, how they did it, who was responsible for it, and what they achieved.

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Modern Servant Leader

AUGUST 29, 2023

Your first 90 days in a new leadership role are critical to your success. So, how do you do it right? KEY POINTS Linda Yaccarino’s first 90 days at “X” is an example of what NOT to do Focus on 3 Perspectives : People, Products, and Processes Plan according to 3 Periods : Days 1-30, 31-60, and 61-90 Apply 7 Principles : Selflessness, Empathy, Resolve, Virtuousness, Authenticity, Nonpartisanship, and Thoroughness Linda Yaccarino Exemplified What NOT to Do Linda Yaccarino is about

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Modern Servant Leader

SEPTEMBER 7, 2023

Even the best leaders make mistakes. So how do you fix your leadership mistake? How do you make it right when you really screw up? We can learn a lot from what Warner Bros. Discovery is doing at CNN right now. EXECUTIVE SUMMARY Even the best leaders make mistakes When we really screw up, there are best practices to follow David Sazlav at Warner Bros.

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Modern Servant Leader

APRIL 18, 2023

What will you stand for? What will you stand for? A little story of one time I made a stand, paid the price, then reaped the reward… If looks could kill, the CIO would have assassinated me on the spot. “If you stand for nothing, you will fall for anything.” I was done falling for anything. The CIO had a large ego and surrounded himself with yes men and (very few) women.

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Modern Servant Leader

MARCH 9, 2023

Do you need to calculate the Return On Investment (ROI) for your leadership development program? Then we have the tools for you. These tools make it easier than ever to forecast the anticipated benefits of leadership training. The four leadership development program benefit calculators use several research studies to make your ROI clear. The four Leadership Development Program ROI Calculators are based on the following benefits: Simple (ROI) Model Talent Acquisition Reducing Turnover Productivit

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Modern Servant Leader

DECEMBER 24, 2022

‘Twas the night before Christmas, when all of the staff. Sat on Zoom hoping a leader would come, on their behalf. Tired of the power model still in the air, They hoped a servant-leader, soon would be there. There had been no focus on long-term success, And Short-term drivers too long caused distress. While some struggled for a solution, others had fled, We needed a change before going in the red.

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Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Often, following transitions in leadership, the principles of the predecessor are abandoned. However, internal successors were found and they retained servant-leadership principles for many years.

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Modern Servant Leader

DECEMBER 15, 2022

Do you want to celebrate and motivate your team at an end-of-year celebration, a new year kickoff, or both? These events can be tricky. However, if you plan it right, your team can be encouraged by results and excited for new challenges. My (much) better half and I recently attended the I Am Academy Black Gala Masquerade. This served as an end-of-year celebration, non-profit fundraiser, and new year kickoff.

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Modern Servant Leader

SEPTEMBER 28, 2022

The last principle in the Acronym Model of SERVANT-Leadership ® is Thorough. This 6-minute lesson demonstrates the Thorough principle, through the example of Erin Brockovich (Julia Roberts). Erin Brockovich was an unemployed, single mother of 3 children, who, in 1993, discovered that Pacific Gas & Electric Company (PG&E) was lying to residents and employees while poisoning their drinking water.

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Modern Servant Leader

SEPTEMBER 23, 2022

Top Tips for Managing Up. When it comes to managing up, there are two scenarios: when you’re on good terms with your boss and when you’re struggling with them. From my experience, most people seeking advice on managing up, are already struggling to align with their boss. The following tips are categorized for each scenario. Managing Your Boss in Good Times & Bad.

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Modern Servant Leader

SEPTEMBER 20, 2022

If you had $3 billion to invest in any mission, cause or effort, what would you invest in? While also putting your personal time and energy behind it as the leader of that organization or mission? That’s what the founder and CEO of Patagonia recently did, while retaining a very small portion. I think it was about 2% or so of his investment in the company.

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Modern Servant Leader

SEPTEMBER 2, 2022

Starbucks announced yesterday that Laxman Narasimhan will replace CEO Howard Schultz as the company’s new CEO. Named interim CEO, Schultz has been CEO and Board chairman off and on at the company for over 35 years and is chief architect of their culture. As successor to Schultz, Narasimhan has big shoes to fill and begs the question, “what can we expect from his leadership”?

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Modern Servant Leader

AUGUST 24, 2022

It really ticks me off when people describe servant-leadership as “soft management” This misconception often leads to the fear of poor accountability. So, when an executive recently described their need to build greater accountability in their sales department, I took the opportunity to frame an example through the lens of servant-leadership.

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Modern Servant Leader

MARCH 10, 2022

The third principle in the Acronym Model of SERVANT-Leadership is Resolve. This 5-minute lesson demonstrates this principle, through the example of Amelia Earhart (played by Hillary Swank). Amelia’s faced many challenges to getting her flight across the Atlantic off the ground. Now, the night before this scene, she catches her aviator, Bill Stoltz (played by Joe Anderson), drunk at a bar and mocking her plans.

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Modern Servant Leader

FEBRUARY 1, 2022

The principles of servant-leadership, as captured in the Acronym Model of SERVANT-Leadership begin with Selflessness. This 7 minute lesson shows this principle as applied by Nelson Mandela (played by Morgan Freeman), during South Africa’s preparation for the 1995 World Cup of Rugby. Also present in this example are the principles of Empathy and Resolve.

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Modern Servant Leader

OCTOBER 14, 2021

Do you have a terrible boss? Welcome to the horror show. Which leadership horror most closely aligns to your bad boss experience? As another Halloween approaches, it is time to revisit and update our list of Horror Story Bosses. Headless Horseman. First on our list is the Headless Horseman. In The Legend of Sleepy Hollow, the headless horseman is the ghost of a decapitated soldier who seeks his head and is willing to take yours, as a substitute.

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Modern Servant Leader

MARCH 29, 2021

A new study by Radiant Forest, LLC ranked all Fortune 500 companies and the top 500 of the INC 5,000, according to their online employee feedback scores. The study analyzed 17 different attributes across Glassdoor, Indeed, and LinkedIn to derive a single score, called the Digital Leadership Culture Index (DLCI). The DLCI score allows employers, employees, candidates, and analysts to quickly and easily determine how each company rates vs. peers and competition, when it comes to people leadership.

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Modern Servant Leader

DECEMBER 1, 2020

Tony Hsieh , an outstanding example of servant-leadership , the former CEO of Zappos and founder of LinkExchange, passed away Friday November 27th, 2020. He succumbed to injuries suffered during a house fire on November 18th, while visiting family for Thanksgiving. Tony Hsieh & Servant-Leadership. Hsieh wrote the book Delivering Happiness: A Path to Profits, Passion, and Purpose , which remains one of the best contemporary cases for servant-leadership in business.

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Modern Servant Leader

MAY 8, 2020

The servant-leadership community lost another great example and shepherd this week. Ken Melrose, former chairman and chief executive officer of The Toro Company, passed away Sunday May 3, 2020. Ken was a passionate advocate for servant-leadership at Toro and beyond. His book, “ Making the Grass Greener on Your Side : A CEO’s Journey to Leading by Serving” cited examples of servant-leadership in action at Toro while teaching and encouraging its practice to readers.

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Modern Servant Leader

APRIL 21, 2020

Heat map of percentage of institutions with leadership programs, in the United States, by state. Does anyone believe we have enough good leaders in politics? What about the workplace? I didn’t think so. In the “Be the Good” TEDx talk , I mentioned we have so many bad bosses, that we tend to find poor leadership acceptable – even expected.

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Modern Servant Leader

MARCH 17, 2020

Infographic : 9 Tips for Working Remotely (Large version here ). Are you new to working from home or working remote? Have you considered the challenges and special needs of your remote employees? With the COVID-19 outbreak in the United States, there are many people, new to telecommuting, who could use some tips and best practices. I’m the author of, “ Paradigm Flip : Leading People, Teams, and Organizations Beyond the Social Media Revolution” I’ve spent 20 years leading

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Modern Servant Leader

JANUARY 5, 2020

Welcome to 2020. Please don’t expect major corporations to grasp the concept of true diversity, unless you help. We see another example today, presented by Comcast’s subsidiary, NBC Universal, while launching the new streaming service, Peacock. What Happened. To raise awareness and anticipation about the upcoming launch, NBC Universal created a series of commercials with eggs about to hatch.

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Modern Servant Leader

NOVEMBER 6, 2018

The great Shakespeare play, Romeo & Juliet has a famous line, “A rose by any other name would smell as sweet.” We often use this phrase to explain how names don’t really matter. I often hear the same excuse when organizations choose to call their leadership philosophy something different. They assure me, “it’s really servant-leadership, only with a different name” When I hear that, I always vomit a little in my mouth.

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Modern Servant Leader

OCTOBER 15, 2018

On Saturday, USA Gymnastics announced the role of interim President and CEO will be filled by Mary Bono. In selecting Bono, USA Gymnastics joins an unfortunate list of companies failing to conduct a basic analysis of digital media , before making critical leadership decisions. At issue is at least one post where Ms. Bono attacked Nike, a sponsor of many United States gymnasts.

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Modern Servant Leader

JUNE 15, 2018

Larry Spears. Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Larry is also the one who studied Greenleaf’s writings for years, extracted and shared the very popular 10 Characteristics of Servant-Leadership.

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Modern Servant Leader

MARCH 27, 2018

It is time to update the SERVANT Leadership Acronym. After 15+ years of research, dozens of authors and hundreds of principles, we created the first ever, comprehensive model of contemporary servant leadership. That was years ago. The intent was never to make this a changing model. Yet, it is time to update the acronym. We’ve come to a point where so many leaders are so divisive that we need to call more attention to listening and compromise.

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Modern Servant Leader

FEBRUARY 12, 2016

Eric… Eric… Eric… ERIC!!!!!!!!!!! His team member was trying desperately to interrupt the executive as he moved from topic to topic, further and further away from the first point a question was raised. But Eric was oblivious to the fact that anyone had a question. By the time they were able to get there question in, half the discussion had to be repeated to remind everyone of the issue.

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