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How to Lead in High Turbulence – 5 Lessons from the Tunisian revolution

Strategy Driven

After a rocky start for the country after Ben Ali’s fall, the 2015 Nobel Peace Prize went to the Tunisian Quartet, composed of four civil society associations, which facilitated the country’s national dialogue. I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies.

How To 50
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Meet My Next Group of Coaches!

Marshall Goldsmith

Alexander Osterwalder – Thinkers 50 #1 Strategy Thinker 2015-17, million-selling author Business Model Generation and Value Proposition Design , inventor Business Model Canvas. Liz Wiseman – Bestselling author of Multipliers, Thinkers 50 Top Ten Leadership Thinker 2015-17, Winner of the ATD Champion of Talent Award.

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How to Know Which Digital Trends Are Worth Chasing

Harvard Business Review

The right technologies, however, can be incredibly valuable, driving customer satisfaction and possibly even providing a sustainable competitive advantage. Start by identifying those, and then use digital technology to alleviate them. The second lever is to use digital technology to materially improve customer service.

Trends 10
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Innovation Should Be a Top Priority for Boards. So Why Isn’t It?

Harvard Business Review

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. Most responses (80%) were received between October and December 2015.

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The Changing Rules of Trust in the Digital Age

Harvard Business Review

During a recent stay at the Disney Swan hotel in Florida, I confess I did something in the bathroom I have done many times before. It’s not something I’ve thought much about before: I leave the hotel and who’s to know? Drucker Forum 2015: Managing in the Digital Age.

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3 Ways Big Companies Are Connecting with Younger Consumers

Harvard Business Review

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. And they’re not all that interested in the consistency and reliability offered by the name-brand hotels their parents patronized. That’s an enormous mistake.

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The Most (and Least) Empathetic Companies

Harvard Business Review

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings. The Most (and Least) Empathetic Companies, 2015. Technology. Technology. Technology. Technology. Technology. Technology. Technology.