Harvard Business Review

AUGUST 21, 2013

Information Technology Changes the Way You Compete" was a trailblazing HBR article by Warren McFarlan back in the early 1980s. Their strategic use of information technology (IT) presaged the dot.com boom of the 1990s when the Internet made this kind of online ordering commonplace.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Strategy Driven

DECEMBER 15, 2010

SAS – Providing organizations with THE POWER TO KNOW ® SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. To learn more about SAS, its products and services, visit www.sas.com. Of course, it’s the “defined sense” that makes things murky.

Resources 50

Resources Process Constraint Objective 50

Strategy Driven

NOVEMBER 24, 2010

Posted by Thornton May on November 24, 2010 · Leave a Comment The classic Harvard Business School case “Otisline (A)” 1 begins with the quote, “… our objective is to go unnoticed.” Researchers at the IT Leadership Academy are doing just that in Global 2000 enterprises.

Magazine 52

Magazine Chief Operating Officer Newsletter Objective 52

Harvard Business Review

JULY 25, 2013

CIOs are being tasked with managing internal business systems, cloud-based services, big data innovation, data security, and the 24x7 needs of global customers who access company data on personal devices. Chief "Intelligence" Officer: Fostering business intelligence and getting the right data to the right people.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

OCTOBER 6, 2014

But maybe the thrill of accomplishment in these pockets is diverting senior managers’ attention from another, even more critical opportunity: Digital technologies are also rapidly changing how managers can acquire and assess the information they use to develop and execute on enterprise-wide strategy.

Strategy 12

Strategy Scenario Planning Scientific Management Supply Chain 12

Harvard Business Review

JUNE 22, 2017

One major reason for the update is that analytical technology has changed dramatically over the last decade; the sections we wrote on those topics have become woefully out of date. Some technologies from a decade ago are still in broad use, and I’ll describe them here too. But we’re here to talk about technology.

Open-book 8

Open-book Software Supply Chain Technology 8

Harvard Business Review

MAY 24, 2012

Every large financial services company has instituted risk management, but that hasn't prevented risky behavior in the form of office politics and personality conflict — as the JP Morgan trading debacle has demonstrated. Risk management isn't exclusive to banking. But all too often, those safeguards are ignored.

Merchandising 10

Merchandising Risk Management Supply Chain Retail 10

Harvard Business Review

FEBRUARY 24, 2014

Second, they’re inconsistent with the history of technology. Yes, we live in what Ray Kurzweil calls an era of accelerating technological change, but no transformative application or device has ever achieved critical mass within three years. Technology' But I find these numbers hard to believe, for three reasons.

ROI 10

ROI Maturity How To CRM 10

Harvard Business Review

MARCH 18, 2016

The digital marketplace has created a business imperative that every company be — in some way — a technology company. Marketing executives are being tasked with leveraging technology to improve customer experience, drive client growth, and meet loyalty goals. Align your vision. Overcommunicate.

Marketing 8

Marketing Enterprise Architecture Technology Project 8

Harvard Business Review

JANUARY 26, 2011

Companies included in the ETF include major airlines, pharmaceuticals, industrials, and technology. His friend, Dr. Shiping Liu, founder and CEO of Global Business Intelligence Consulting Co., After our meeting at the SSE, we had lunch with Dean Xiongwen Lu and Professor Cheng-Hua Tzeng of the Fudan School of Management.

Long-term 14

Long-term Sample Report Pharmaceuticals 14

Harvard Business Review

FEBRUARY 10, 2017

It is an ongoing management discipline; as a living, breathing organism, your organization must be continually refined and improved. Product innovation sits at the intersection of R&D, marketing, and business intelligence. These numbers reflect a fundamentally flawed approach to thinking about systems.

Competitive Advantage 8

Competitive Advantage Supply Chain Bureaucracy McKinsey 8

Harvard Business Review

OCTOBER 2, 2015

Is the innovation supported by leadership, management, incentives, and communication?). This Dallas-based company offers technologies that connect hospitals and blood centers nationwide to ensure the efficient flow of lifesaving blood products to patients in need. Are potential adopters risk averse or penalized for change?).

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

JANUARY 29, 2016

In today’s digitally driven world, companies are competing ferociously for technological skills. It’s the same with data analysts and business intelligence engineers. These skills, not digital or technological ones, will hold the keys to a company’s future success. Insight Center. Sponsored by Accenture.

Company 8

Company Creativity Outsourcing Skills 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Those failures can mean a lot of things — over-budget, data integrity issues, technology limitations, and so forth. Sales management was less positive but acknowledged that it helped them monitor activity.

CRM 13

CRM Project Succession CIO 13

Harvard Business Review

OCTOBER 30, 2018

Selling revolves around people, and with that comes emotion, beliefs, opinion, and the careful management of relationships with customers, partners, and others within the sales organization. Getting there requires leadership to invest time and resources into acquiring the right data, systems, and people to build these new capabilities.

CRM 8

CRM Content Power Price 8

Harvard Business Review

AUGUST 23, 2016

Here’s how we managed that transition at SAS. Plus, our business provides analytics, business intelligence, and software services, so our customers are often coming to us with complex problems. First, we had to clean the data and get it into manageable and usable data stores. Insight Center.

Company 8

Company Content Information Software 8

Harvard Business Review

DECEMBER 14, 2016

What legacy costs will be incurred as providers strive to optimize their business processes to deliver comprehensive value-based health care? How will leadership teams and boards of directors orchestrate the strategic transformations of their currently successful businesses? What new investments will be required?

Health Care 8

Health Care Industry Business Model Finance 8