Harvard Business Review

MARCH 16, 2015

CEOs have a lot to worry about, but what are their greatest concerns? We interviewed 24 CEOs and asked them to name the biggest challenges facing their organizations. Given that CEOs set the tone and priorities for their organizations, it is important to understand what they interpret as the major challenges and opportunities.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

JANUARY 13, 2014

T-Mobile is basking in the limelight courtesy of masterful marketing and an aggressive promotion launched last week. First, its CEO, John Legere, was ceremoniously kicked out of a Las Vegas party thrown by wireless rival AT&T. wireless carrier’s offer to pay up to $650 for new customers to switch to its service.

Price 8

Price Wireless Finance Airlines 8

Harvard Business Review

FEBRUARY 10, 2015

RadioShack’s post-bankruptcy life in a retail partnership with wireless carrier Sprint seems like an unlikely marriage. RadioShack has long suffered from unfocused positioning, while Sprint has wrestled with customer retention issues and acquisition pressure in a market dominated by cellular giants AT&T and Verizon.

Wireless 8

Wireless Brand Due Diligence Retail 8

Harvard Business Review

APRIL 4, 2014

The new president thought Cellairis should not only sell accessories, it should sell wireless phone service as well. Skouras, the company’s CEO, thought that sounded like a swell idea. People shopping for cell phone cases were natural customers for a wireless service provider. Nothing more than a tweak, they thought.

Strategy 8

Strategy Wireless Company Retail 8

Harvard Business Review

JULY 4, 2012

Hiring and grooming local talent in key markets makes plenty of sense, but as IESE Business School professor Pankaj Ghemawat explains in McKinsey Quarterly, firms that rely so heavily on localization that they no longer groom expatriates are being shortsighted. The Wireless Industry's Growing Pains (Knowledge@Wharton). UPWARDLY MOBILE.

Wireless 11

Wireless How To McKinsey Globalization 11

Harvard Business Review

JUNE 4, 2014

After all, it grew from $7 billion in 2003 to $171 billion in 2013 by entering established (albeit still-emerging) markets with superior products — something the model suggests is a losing strategy. In our view, the question facing CEO Tim Cook isn’t how Apple will remain “insanely great” without Jobs at the helm. for three years.

Industry 8

Industry Wireless Advertising Content 8

Harvard Business Review

JUNE 16, 2016

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. This truth could be very different from what the company thought it was or was marketing it as.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

DECEMBER 22, 2011

Discovering that Mark Bennett, the head of Africonnect, the leading internet provider in Zambia, has 60% women in his staff would put many a German CEO to shame. Zambia's government, too, is finding that women are a lever to growth, prosperity, market penetration, reputation and sustainability. But the experience was also humbling.

Market Penetration 15

Market Penetration Wireless GDP Education 15

Harvard Business Review

JUNE 3, 2013

People will continue to debate Procter & Gamble''s move to replace CEO Bob McDonald with his immediate predecessor A.G. Is the problem that P&G produces outstanding specialists in marketing but not general managers who can run the business? Lafley, but for us the most compelling and determinative part of this story lies with the board.

Succession 8

Succession Telecommunications Biotechnology Real Estate 8

Harvard Business Review

FEBRUARY 12, 2016

In 1933, General Motors President and CEO Alfred Sloan established the automobile industry’s first full-time consumer research department under the direction of Henry “Buck” Weaver, a pioneer in market-based decision making. As with any new endeavor, we have been learning as we go. Sponsored by Accenture.

Media 8

Media Automotive Globalization Active Listening 8

Harvard Business Review

JUNE 13, 2014

Yesterday, Elon Musk, CEO of Tesla, the electric car company, announced that Tesla would make its patents freely available to competitors. And as long as it remains true, the prices and profits of Tesla will be determined by the market share of gasoline cars, not by the trickle of rivals with whom Tesla is sharing its inventions.

Technology 9

Technology Wireless PR Innovation 9

Harvard Business Review

FEBRUARY 24, 2014

For instance, when discount airlines started entering different markets, incumbent carriers typically panicked. If you were the CEO of a company that is paying $50 a license and now see that Microsoft is charging $15 for the same operating system to select customers, what would you do? Trust me, I’ve been in those harried meetings.

Discount 8

Discount Airlines Price Licensing 8

Harvard Business Review

FEBRUARY 26, 2016

Sensors, the cloud, mobile and broadband wireless, and other such technologies are increasing the flow of digitized information exponentially. The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. This is not guesswork. ” 6.

Short-term 8

Short-term How To Venture Capitalist CFO 8

Harvard Business Review

JULY 11, 2014

AT&T was the ideal partner and investor for OnLive: they were playing catch up with Comcast in high-speed internet access for the home and with Verizon for wireless. The ask: invest $35 million for exclusive bundling rights to the US market. Cool new technology, new market for AT&T, competitive pressure, etc.

Stephenson 8

Stephenson Due Diligence Finance Wireless 8

Harvard Business Review

JANUARY 8, 2015

It gives the CEO a breather until the company has to return to exploration to restock its supply of radical ideas. Exploitation allows companies to monetize their exciting new ideas and thereby relieve some of the stakeholder pressure for short-term earnings.

Innovation 8

Innovation Parcell Wireless Competitive Advantage 8

Harvard Business Review

MAY 17, 2016

Accenture surveyed nearly 5,000 men and women in 31 countries, exploring their use of technology, including access to devices like smartphones and wireless wearable devices, and the frequency with which they use them. For women, recognizing the boost that digital can add to their lives and careers should be a call to action.

Technology 9

Technology Globalization Education Wireless 9

Harvard Business Review

JULY 30, 2013

Think of it this way: Based on the technology-enabled hard trends that are already in place, over the next five short years we will transform how we sell, market, communicate, collaborate, innovate, train, and educate. Doing all of this from an iPad was impossible just a few months ago. And if you don''t do it, someone else will.

CIO 8

CIO Innovation Technology Wireless 8

Harvard Business Review

JUNE 25, 2014

The Mississippi-born former IBM salesman, FedEx COO, and CEO of AT&T Wireless and Netscape Communications argues that funny sayings, especially if they involve animals, stick with people in a way that PowerPoint strategy slides usually don’t. So, it’s not just the fighter, it’s the terrain that they’re on, the market they’re in.

Advice 8

Advice Management CAPEX Wireless 8

Harvard Business Review

JANUARY 31, 2013

Consider the market for smartphones. It is no coincidence that JC Penney's CEO, Ron Johnson, was previously at Apple. By building a digital platform, other businesses can easily connect their business with yours, build products and services on top of it, and co-create value. Johnson has said, " All those boutiques are the apps.

Strategy 8

Strategy Succession Retail Wireless 8

Harvard Business Review

NOVEMBER 1, 2011

Our love of smart phones, mobile devices, and apps puts high-value data about us into the hands of legions of consumer marketers, and they're making the most of the opportunity. Don't delete or throw away those messages from wireless carriers labeled "Important Update About How We Use Information."

Telecommunications 9

Telecommunications Wireless Follow-up Information 9

Harvard Business Review

FEBRUARY 16, 2018

While India remains a formidably challenging market, there are at least three reasons why global firms cannot overlook India without consequences. Similarly, when Renault entered India and introduced Kwid in 2015, Maruti and Hyundai had almost 70% of India’s large and fast-growing sub-compact car market.

Globalization 8

Globalization CAGR Class Marketing 8

Harvard Business Review

MAY 8, 2012

Google has its own contender in the market, Google Voice. For example, AT&T had to spend almost $18 billion in a single year to upgrade its wireless networks to handle the onslaught of new traffic. Its market cap has steadily grown over the same period and stood at around US$30 billion as of 2010. The trend is spreading.

Outsourcing 10

Outsourcing Wireless Telecommunications Core Competence 10

Harvard Business Review

SEPTEMBER 24, 2012

Medtronic used business model innovation to enter markets formerly out of its reach. It follows in the footsteps of Vodafone ( M-Pesa mobile payment service in Africa ), Dow Corning (Xiameter online channel), and Hilti (tool fleet management services) as a market leader using a new model to power growth.

Innovation 8

Innovation Company Venture Capitalist Health Care 8

Harvard Business Review

JUNE 11, 2015

Huawei’s revenue from overseas markets exceeded that from the Chinese market for the first time in 2005. For example, when Huawei expanded their 3G market in Europe, they noticed that European carriers expected base stations to be more compact, easier to install, greener, and more energy efficient, while offering wider coverage.

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

MAY 9, 2013

When one person with a wireless connection can be an agency, a media company, or even a manufacturer, traditional advertising organizations have to change their culture, processes, structure, talent policies, resources, and even their business and revenue models in order to embrace the power of open systems being fueled by digital connectivity.

Advertising 9

Advertising Brand Innovation Creativity 9

Harvard Business Review

MAY 12, 2014

In 2002 the Commission switched course again and ruled that broadband access provided by cable TV companies was an information service — the reasoning being, in part, that cable broadband had ended the DSL monopoly and created a competitive market once again. That’s not the only slippery slope.

Telecommunications 8

Telecommunications Open-book Content Information 8