Harvard Business Review

JULY 19, 2013

Just look at what most do: They appoint a CIO and give him or her a budget and a mandate to get on with it! So what can a CIO be held responsible for? This raises the fundamental question as to whether a CIO can really be held accountable for something that will only emerge when their colleagues step up to the plate.

CIO 8

CIO CAPEX Budgeting CRM 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Modern Servant Leader

NOVEMBER 18, 2010

Inverted Pyramid of Project Success. Project Tailgaters & Brake Checkers. Innovation. Project Management. It’s the Size of the Service in the Leader That Matters. Why GOOGLE+ Spells Trouble for Facebook. Modern Servant Leader – Now on Alltop.com. List of Servant Leadership Academic Programs Now Available.

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Chartered Management Institute

MAY 15, 2012

I wrote recently about how successful Lego have been at harnessing the innovative thoughts of their customers to revive their fortunes in recent years. As with many major change project, social businesses work best when the change becomes a part of the culture of the organisation.

CIO 76

CIO Media Participative Consensus 76

Harvard Business Review

SEPTEMBER 17, 2013

Innovation is always infectious. But our recent research has taught us a lot about how management innovations can travel — in this case, from Silicon Valley tech sector companies known for their experimentation and agility in information technology (IT) management to the much older Bay Area companies who are their neighbors.

Innovation 8

Innovation CIO Agility Venture Capitalist 8

Harvard Business Review

SEPTEMBER 24, 2014

Leaders and organizations are under more stress than ever to do two things simultaneously: deliver on today’s pressing commitments by troubleshooting and refining processes; and find and invest in innovation opportunities that will create tomorrow’s success. The problem is, this instinct crowds out longer term, innovative thinking.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

AUGUST 22, 2013

Some of the key challenges: Companies don''t identify the very best ideas for investment because most capital allocation processes start with business partners'' existing ideas about projects to fund. Most CIOs will tell you that they have no shortage of ideas to invest in — the hard part is whittling down to the right ones.

Innovation 8

Innovation CIO ROI CTO 8

First Friday Book Synopsis

DECEMBER 2, 2012

Nolan, and Shannon O’Donnell HR Strategic Project Management SPOMP Leon M. I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS The Complete Executive Karen Wright Harder Than I Thought Robert D. Austin, Richard L. Hielkema INTERVIEWS Matthew E. May: Second Interview, Part 1, by Bob [.].

Blog 89

Blog Project Review Execution 89

Harvard Business Review

AUGUST 9, 2013

When it comes to innovation in industries with strategically narrow windows of opportunities, speed is everything. This quickening pace — what academics and journalists have called innovation on steroids — is beginning to reach IT departments. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

SEPTEMBER 13, 2012

Finally, even large projects can be broken up into what a banking client of mine calls "human bites." Such projects may ultimately be significant in scale, but have been scoped into discrete units of delivery. As CIOs pitch new IT projects and their teams undertake delivery, cost and effort estimates can vary wildly.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Strategy Driven

NOVEMBER 15, 2018

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. Most innovation methods don’t actually result in innovative solutions.

Innovation 57

Innovation Engineering CIO System 57

Harvard Business Review

JANUARY 13, 2011

Companies love to stretch out their investments in existing technology as long as possible, a policy whose faulty logic I recently rediscovered in my role as CIO. That's because, like many CIOs, I hate buying technology that loses a significant part of its value as soon as it's delivered.

Technology 15

Technology CIO CFO TCO 15

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Generating Top-Line Growth.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Today''s CIO Needs to Be the Chief Innovation Officer. IT management'

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

AUGUST 30, 2018

CIOs and CEOs of large enterprises are faced with an overwhelming demand to transform their IT enterprise services and with a bewildering, often conflicting landscape of advice. I’m Angelia Herrin, editor for special projects and research at HBR. Download this podcast. Angelia Herrin, host. Welcome to the HBR Quick Take.

Agility 8

Agility Content CIO Banking 8

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. The timetable for implementing these projects is often months, not years.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

AUGUST 26, 2013

Technology innovation is not slowing down or leveling off, but ramping up — and businesses will soon face a barrage of new digital possibilities. IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JULY 22, 2014

These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management. Starving IT of budget takes a heavy toll on innovation. CIOs and CMOs must meet in the middle.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

JANUARY 28, 2016

Dell innovation expert Glenn Wintrich has worked for years with businesses and cities, and here he is sharing his best practices on strategy to create Smart Cities. Where are you seeing creative ways to fund future-ready projects? They’ve increased the teaming, and they’ve come up with more innovative ideas.

Technology 8

Technology Content CIO Business Model 8

Harvard Business Review

APRIL 8, 2014

Kickstarter is one of a growing number of crowdfunding platforms for gathering money from the public to fund all sorts of projects. IBM saw these online social systems for investing in new ventures and decided they would like to develop a similar system internally for selecting innovative projects.

Software 8

Software CIO Early Adopters Project 8

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Sponsored by Accenture.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

AUGUST 20, 2013

As a result, in recent years, innovative ideas have been stifled and entire industries have fallen into the death spiral of cost/price cutting commoditization. Instead of risk = bad, leaders need to understand that today, calculated risk = innovation, meeting marketplace demands, leapfrogging competition and creating true profit.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

MAY 8, 2018

But it might never have been built, or at least Cave wouldn’t have built it, had it not been for his boss, Michelle McKenna-Doyle, CIO of the NFL. ‘You’re going to be a great innovator,’ and he is.” Are we taking on projects that make the most of your strengths? She tasked Cave with creating it.

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

MAY 23, 2012

We do not know to what extent this approach was replicated within the bank and cannot, therefore, say whether it was applied in the CIO unit that incurred the recent trading losses. A number of executives in the Chief Investment Office (CIO), where the loss was incurred, left the bank soon after the loss had been revealed.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Im sick about it. I doubt it. Im sick about it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. Talent-as-a-Service – Use crowdsourcing platforms like Topcoder or Kaggle to access talent that may not be available in the enterprise, commonly for projects but conceivably for operations too. Accessing Talent.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

NOVEMBER 22, 2017

These COEs are responsible for innovation, transformation and process governance, and they work closely with operating units in Mexico, Brazil, Central America and the Philippines to roll them out. Calva also oversees the company’s innovation group, as well as the day-to-day operations of IT.

Technology 8

Technology Organization Content Supply Chain 8

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. And we received a flood of big ideas and game-changing initiatives and experiments from management innovators in all kinds of organizations around the world. Story by Michael Cuthrell.

Bureaucracy 11

Bureaucracy Company Agility CIO 11

Harvard Business Review

NOVEMBER 26, 2013

These organizations must make new investments, projected to be in the tens of billions of dollars, to implement electronic health records—and they have to find ways to save money at the same time. At the first of two retreats, I confessed to being inspired by watching Project Runway with my teenage daughter.

Tips 11

Tips Health Care Budgeting CIO 11

Harvard Business Review

JUNE 23, 2017

Innovate more effectively? Gartner estimates D&A projects falter 60% of the time. Some are too reliant on technology tool kits and rigid architectures, and not enough on creating the right environment to effectively leverage people with the right expertise to drive D&A projects forward. Increase market share?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MARCH 9, 2018

Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. It requires foundational investments in skills, projects, infrastructure, and, often, in cleaning up IT systems. Second, digital is not just a thing that you can you can buy and plug into the organization.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

DECEMBER 5, 2013

To expect anything as complex as this particular project to emerge fully functional on day one was the first (and perhaps most important) failure. As one computer expert with intimate knowledge of the project told New York Times reporters, “Literally everyone involved was at fault.”. What’s to be learned sorting through the wreckage?

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 12, 2014

In a previous article, I wrote about the triangle of players involved in getting a major project green-lighted: Champions, Blockers, and Decision Makers. The champions that I have known, Charlie and numerous others, have been motivated by various (but often overlapping) objectives that can be boiled down to five key words: Innovation.

Motivation 8

Motivation CIO Competitive Advantage Software 8

Harvard Business Review

APRIL 4, 2013

Those of us who believe that managers make better decisions when key data are presented visually tend to get very excited about all the innovation going on in the graphical display of information. P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how."

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

NOVEMBER 11, 2016

Recently, with the evolution of IT and the internet, we saw the rise of CIOs to help companies organize their information. Some chief data officers and forward-thinking CIOs are effectively taking on this role.). As electricity matured, the role went away. Ability to attract and retain AI talent. This talent is highly sought after.

CIO 12

CIO Maturity Learning-by-Doing Industry 12

Harvard Business Review

JUNE 26, 2017

The grand vision at the heart of his last project is now being unveiled as Apple finalizes construction on Apple Park. In fact, blurring the boundary between architecture and nature became the defining idea for the project. In other words, what is this project really about? Everything else was secondary.”

Real Estate 8

Real Estate Technology Hedge Project 8