Harvard Business Review

APRIL 2, 2015

If a seller doesn’t have an advocate in the organization to help drive the consensus, a so-called “mobilizer” who is personally motivated to champion the deal, the sale can stall (see “ Making the Consensus Sale ” Harvard Business Review , March 2015). Sales Sales & Marketing Customers'

B2B 8

B2B Consensus B2C Customer Loyalty 8

Harvard Business Review

FEBRUARY 7, 2012

Simply said, they were elevated one notch up on the loyalty ladder. Consensus matters because it saves time and provides clarity. Traditional media outlets are becoming valuable editors of the social media space, using their expertise to tell their viewers what they should be consuming according to general consensus.

Advertising 14

Advertising Consensus Media Audience 14

The Horizons Tracker

AUGUST 26, 2021

As discussions around the nature of work as we emerge from Covid lockdown measures, the consensus seems to be coalescing around a hybrid form of work that will see a greater mixture of home and office-based working. Indeed, research from Stanford suggests that around 70% of organizations are planning for hybrid working in some shape or form.

Diversity 109

Diversity Consensus Loyalty Crisis 109

Harvard Business Review

MAY 2, 2018

Claman recommends scheduling a meeting with the two of them and other colleagues to try to come to a consensus. Schedule a meeting with them and other colleagues to come to a consensus. After much discussion, they came to a consensus. Plus, I had loyalty to Harry, who had looked after me over so many years.

Consensus 8

Consensus Case Study Long-term Career 8

Great Leadership By Dan

OCTOBER 26, 2012

From personal loyalty to a single leader and vision (usually the founder) to commitment to the organization and its customers. Start-up leaders can be tribe-like in their loyalty and dedication to the founder. The ability to collaborate across boundaries and facilitate consensus becomes an essential leadership skill.

Company 234

Company Leadership Maturity Loyalty 234

LDRLB

APRIL 21, 2014

On the other hand, their loyalties to their company, their industry, their profession, and how do you manage all that, and how do you stay passionate in your drive to create, to innovate, to invent? This is actually the kind of a cool thing that comes out of Silicon Valley.

Human Capital 60

Human Capital Open-book CFO Innovation 60

Harvard Business Review

APRIL 17, 2013

They asked customers about merchandising, navigation, functionality, and other website elements in order to understand what was driving revenue, loyalty, and recommendations. Customer satisfaction, when measured properly, predicts sales, loyalty, and recommendations. Where should I focus my efforts?

Merchandising 8

Merchandising Sample Price Brand 8

Harvard Business Review

JULY 6, 2011

If you want loyalty, you need engagement. You can't buy my "engagement" for a few bucks, you certainly can't have my "loyalty" (because though I might be a mutt, I'm not a pet). Who smoothly said something like: "Duuudes. Sure, it's not going to be easy, straightforward, or automatic.

Marketing 15

Marketing Loyalty Decentralization Credit Rating 15

Harvard Business Review

MARCH 18, 2013

In terms of sales volume, product line diversity, operating system flexibility, R&D spending, and even customer loyalty , Samsung has emerged as a fierce competitor that has bested former industry champions like Nokia and Apple. Samsung is now the undisputed leading vendor of mobile handsets and smartphones.

Brand 8

Brand Customer Loyalty Hedge Wilde 8

Harvard Business Review

JANUARY 19, 2011

It's not easy, but it can drive real innovation and new thinking, as well as build customer loyalty that maintains or grows market share. (I Three key aspects of Ford's sustainability strategy strike me as critical, and show the company's real leadership: It's based on hard science.

Strategy 15

Strategy PPM Long-term Short-term 15

Harvard Business Review

FEBRUARY 1, 2013

Balancing team roles can be particularly important to avoid the Apollo effect , where every team member needs his or her idea to dominate and the team is unable to come to a consensus.

Real Estate 12

Real Estate Talent Management Long-term Short-term 12

Harvard Business Review

OCTOBER 4, 2011

Usually when people talk of DNA they're raising questions of corporate culture: Does the company rely on consensus among managers or are strategies and tactics directed from the top? One company might be patient enough to allow a new strategy to evolve while another panics when returns don't start coming quickly or positively enough.

Software 13

Software Intellectual Capital Maturity Customer Loyalty 13

Harvard Business Review

DECEMBER 17, 2014

The biggest obstacle here isn’t calculating an accurate number; it’s reaching a consensus of what the ballpark figure should be. To assess such risks to your business, consider the following six questions: Is customer loyalty decreasing? Are venture capitalists making significant and lasting investments in your industry?

Innovation 9

Innovation Company Venture Capitalist Business Model 9

Harvard Business Review

NOVEMBER 28, 2017

This expert consensus is incompatible with our subjects’ view of profit as almost necessarily coming at the expense of others. Talk is cheaper than generosity, but incurring some short-term costs may more than pay for itself through long-term reputational benefits and greater consumer loyalty.

Company 8

Company Short-term Long-term Price 8

Harvard Business Review

SEPTEMBER 13, 2013

Possibly: Kilduff is investigating whether fierce competition with another company can improve group cohesion and loyalty. Possibly, though the consensus is that it will take a drastic reduction in staff and a renewed focus on mobile, a platform the company has struggled with. Can Zynga turn itself around?

Class 8

Class Health Care Supply Chain Globalization 8

Experience to Lead

SEPTEMBER 28, 2023

A genuine leader is not a searcher for consensus but a molder of consensus”. Showing strong leadership consistently allows you to build trust within your relationships and instills in others a sense of loyalty to you and the organization. It influences how you move through the world and how you encourage others to do the same.

Development 52

Development Leadership Consensus Leadership Styles 52

N2Growth Blog

NOVEMBER 4, 2010

At its core, marketing is about engaging with customers, meeting their needs, solving their problems, sparking their passion, earning their trust, and cementing their loyalty. Good consultants build consensus and unify management focus, they do not splinter opinion.

Blog 303

Blog Marketing Succession Brand 303

Great Leadership By Dan

MAY 29, 2014

Great leaders will need to be great collaborators, guiding teams and companies forward by providing a long-term vision, creating group harmony, achieving consensus and generating new ideas. Future leaders recognize that to sow trust is to reap loyalty, to play a proverb into a new cliché.

Leadership 244

Leadership Globalization Maturity Agility 244

Harvard Business Review

OCTOBER 5, 2017

For the past decade, the consensus strategy among hospital and health-system leaders has been to achieve scale in regional markets via mergers and acquisitions, to make medical staffs employees, and to assume more financial risk in insurance contracts and sponsored health plans.

System 8

System Insurance Health Care Operations 8

Harvard Business Review

JULY 24, 2013

The result was a city governing class clueless about and to a certain extent disdainful of economic reality and a regional economic elite with few ties and little loyalty to the region''s main city. Among America''s ten biggest cities in 1950, two others — Cleveland and St. Louis — suffered population drops similar to Detroit''s.

Gilbert 8

Gilbert Venture Capitalist Class Entrepreneur 8

The Horizons Tracker

JULY 9, 2020

Urban-rural differences in partisan political loyalty is as familiar in the United States as they are in other countries,” the researchers say. “The general consensus has been that the origins of this divide lie within the personal characteristics of the people who live in rural or urban communities.

Politics 92

Politics Long-term Consensus Education 92