Harvard Business Review

OCTOBER 2, 2012

The Postal Service, even with the constraints of its government mandate, has known for years that its traditional model was coming apart; Kodak realized that film was being replaced by digital media long before it changed its investment strategy; AOL knew that dial-up subscriptions were fading years before it took action.

Business Model 16

Business Model Incubator Supply Chain Welch 16

Harvard Business Review

MAY 16, 2016

Strategic alignment, for us, means that all elements of a business — including the market strategy and the way the company itself is organized — are arranged in such a way as to best support the fulfillment of its long-term purpose. But corporate leaders today seem to agree that strategic alignment is high on the list.

Banking 14

Banking Strategy Film Operations 14

Harvard Business Review

MARCH 6, 2012

When big business leaders think about social media they tend to focus on three things: innovative technologies, marketing applications, and IPOs — the three factors that make Facebook and Twitter so hot. 15,000), a website, pirated films of wildlife massacres that were "youtubed", and a network of supporters in online forums.

White Paper 10

White Paper IPO Media Film 10

Harvard Business Review

JANUARY 28, 2014

An interconnected world where technology advances at a dizzying pace and new companies emerge, scale, and decline in the blink of an eye means never a dull moment for corporate leaders. Another, arguably simpler, technique is to change the way you measure market share. This post isn’t for you. Everyone still here? Thought so.

Disruptive Innovation 9

Disruptive Innovation Advertising Gilbert Market Segmentation 9

Harvard Business Review

OCTOBER 18, 2012

Film ratings. As a company that thrives when people consume more content, Netflix routinely serves up personalized recommendations to customers based on their feedback on films they've already viewed. Such a list would be very valuable, given the costs of the marketing and inducements it would save. Customer attrition.

Wireless 8

Wireless Film Advertising Attrition 8

Harvard Business Review

FEBRUARY 21, 2014

The Perfect Brand There's Nothing Subversive or Anti-Business About 'The Lego Movie' Pacific Standard True, the villain in the new Lego movie is named Mr. Business, but Fox Business''s accusation that the film is therefore somehow anti-corporate is way off, says Kevin Nguyen.

Film 8

Film Audience Brand Self-aware 8

Harvard Business Review

OCTOBER 20, 2015

Marketers have long known that stories capture consumers’ attention and they commonly weave storytelling into their marketing messages. In fact, while the total tourism market in Amsterdam grew 19 percent from 2009 to 2014, the Heineken Experience grew 143 percent. The New Tools of Marketing. Consumers opt in.

Brand 8

Brand Storytelling Trout Retail 8

Harvard Business Review

JANUARY 9, 2017

Facebook created a PR firestorm last summer when reporters discovered a human “editorial team” – rather than just unbiased algorithms – selecting stories for its trending topics section. A hybrid of humans and AI is remaking retail, marketing, and customer service. Just how artificial is Artificial Intelligence?

Content 8

Content Trends Media Advertising 8

Harvard Business Review

OCTOBER 2, 2012

The Postal Service, even with the constraints of its government mandate, has known for years that its traditional model was coming apart; Kodak realized that film was being replaced by digital media long before it changed its investment strategy; AOL knew that dial-up subscriptions were fading years before it took action.

Business Model 9

Business Model Incubator Supply Chain Welch 9

Harvard Business Review

MARCH 7, 2013

As advertisers and their agencies continue to experiment with the technological possibilities, it's not hard to imagine reaching the ultimate end, depicted in the 2002 Tom Cruise film Minority Report. (Certainly not me, as I watched Mad Men commercial free.) If you haven't seen it, check out the Gap store scene here on YouTube.

Advertising 8

Advertising Brand Media Film 8

Harvard Business Review

SEPTEMBER 12, 2013

Millions of savers and borrowers listened (and still listen) to reports of record profits at their bank — even as they are told their local branch is closing to save costs. The bank does not participate in capital markets; all of its loans are raised solely from member savings. But something has been lost along the way.

Banking 9

Banking Finance Globalization Film 9

Harvard Business Review

SEPTEMBER 12, 2013

Millions of savers and borrowers listened (and still listen) to reports of record profits at their bank — even as they are told their local branch is closing to save costs. The bank does not participate in capital markets; all of its loans are raised solely from member savings. But something has been lost along the way.

Banking 8

Banking Finance Globalization Film 8

Harvard Business Review

SEPTEMBER 13, 2013

Many have to measure their success in terms of stock price and market share, and when those slip, everyone sees it happening, reads about it in the business pages, watches it on CNBC. ” The backstory, according to press reports, is that Armstrong had been disappointed in Lenz’s performance. Out of here.”

Abell 8

Abell Armstrong Uncertainty CEO 8

Harvard Business Review

JULY 5, 2013

Yet the complexity of cloud-based technology also helped me catch the perpetrator. It was set up by the Minister''s team for issuing ministry email addresses to his reports. Online marketing Social media Technology' The platform the perpetrator used to read my email was a cloud-based email provider corporate account.

Document 8

Document Open-book Bottom-up System 8

Harvard Business Review

NOVEMBER 30, 2010

The story, which apparently has echoes in some other school districts around the country, is but one more salvo in the wars of educational reform (recently depicted in the film Waiting for Superman — dont miss it). His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

SEPTEMBER 19, 2016

In a tight labor market, it’s imperative that a hiring manager understand the immigration issues that affect who they can hire and how. Most reputable firms and practitioners report, anecdotally, that around 50% of cases have been selected in previous years. Not all visas are created equal. Approximate filing fees.

Process 8

Process Outsourcing Long-term Public Relations 8

Harvard Business Review

MAY 3, 2016

Studying 168 early adopters, we’ve seen speed improvements of two times or more for most business processes — and some organizations are reporting speed improvements of 10 times or more. In some cases, such as interpreting images or writing reports, machine-reengineering directly helps workers perform digital tasks.

Efficiency 8

Efficiency Company Root Cause Analysis Engineering 8

Harvard Business Review

OCTOBER 24, 2017

Determined to feature a global perspective, the authors include narratives of executives within India-based IT company HCL Technologies, the German division of online auctioneer eBay, and the marketing division of automaker Volkswagen in Europe. Willing to Take Chances.

Education 8

Education Innovation Execution Content 8

Harvard Business Review

JANUARY 4, 2013

But this is just the beginning — industry analysts predict the market to double in less than a decade. The business and civilian adoption of military technology is nothing new; we had mass adoption of the wristwatch after World War I when soldiers began attaching their pocket watches to their wrists for more practical purposes.

Supply Chain 9

Supply Chain Venture Funding Industry Real Estate 9

Harvard Business Review

MAY 3, 2016

Determined to feature a global perspective, the authors include narratives of executives within India-based IT company HCL Technologies, the German division of online auctioneer eBay, and the marketing division of automaker Volkswagen in Europe. Willing to Take Chances.

Education 8

Education Innovation Execution Content 8

Harvard Business Review

OCTOBER 11, 2013

Four years ago, Craig Hatkoff, co-founder of the Tribeca Film Festival, approached me about a brainstorm: an event recognizing and celebrating breakthrough innovators. To get buy-in for any new idea, whether your customer is your manager, your direct reports, your teenage son, the CEO, de-risking is essential. Innovation'

Innovation 11

Innovation Christensen Decisionmaking CTO 11

Harvard Business Review

APRIL 2, 2013

In recent years, many new sources of customer influence have become available thanks to technology advances, with significant new power to shape how customers think about products, services, and company reputations. Today, we add to that a great deal more.

Advice 9

Advice Review Reputation Engineering 9