Skip Prichard

AUGUST 25, 2019

According to one former employee, “Management made it clear that no employee was allowed to complain about the unethical practices that were going on within the branch.”. There’s nothing wrong with operating out of self-interest. We’re in the business of helping clients measure and manage culture. CEO John Stumpf set the tone.

Competitive Advantage 100

Competitive Advantage Leadership Analysis Tips 100

HR Digest

NOVEMBER 9, 2023

As 2023 draws to a close and companies begin to settle on the wages and hikes for the next year, the question of how to create an equitable compensation system might flash in everyone’s mind—if briefly. Building a conscious pay system requires conscious policies and practices that support such an initiative.

System 52

System How To Benchmarking Diversity 52

The Practical Leader

SEPTEMBER 30, 2020

Key findings include: Senior leaders of successful agile transformations “quadrupled the time spent on strategy (from 10% to 40%) and reduced the time spent on operations management by more than half (from 60% to 25%).” Meetings need be focus less on operating details and more on strategic issues.

Agility 110

Agility Team Leadership Storytelling 110

Harvard Business Review

APRIL 27, 2018

Yet many other women have managed to build highly successful careers with degrees in STEM disciplines. We hear, in interviews and focus groups, that women are consistently spoken over and even robbed of their ideas. How did they do it? Yet 82% of women in STEM say their contributions are ignored.

Succession 13

Succession Reputation Focus Group Leadership Styles 13

Harvard Business Review

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

FEBRUARY 13, 2013

I featured Ronn, a former P&G executive (and current executive coach and entrepreneur), in several places in The Little Black Book of Innovation , most notably for his rant against the evils of focus groups. None of these is bad, but point solutions don't solve system-level problems. It's time for leadership to step up.

Innovation 9

Innovation Competitive Advantage Leadership Christensen 9

Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Strategy Driven

NOVEMBER 8, 2010

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies.

Media 50

Media Follow-up Software Newsletter 50

Harvard Business Review

MARCH 5, 2012

They sell to customers online, interconnect their systems with those of business partners, and enable their employees to collaborate using mobile applications. You can make customers provide more rigorous authentication before they make a transaction, or have managers limit distribution of sensitive plans.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Strategy Driven

JUNE 6, 2014

Conduct focus groups. Organize an ongoing feedback system. Develop systems to execute the program, communicating at every step to publics. Interpret the results to management in terms that are easy to understand and support. Provide management with information that justifies their confidence.

Franchising 72

Franchising Marketing Strategy Strategic Planning 72

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. So when I joined the company in December 2006, I decided to deliver a shock to the system. The product manager? Others began taking risks.

Team 11

Team Metrics KPI Rogers 11

Harvard Business Review

OCTOBER 2, 2018

Some companies don’t have the systems and technology to segment and profile customers. Others lack the processes and operational capabilities to target them with personalized communications and experiences. At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this.

Short-term 10

Short-term Learning-by-Doing Participative Human Resources 10

Harvard Business Review

DECEMBER 13, 2016

health care’s movement away from the traditional fee-for-service system to one that is based on value, paying providers on the basis of the quality of outcomes achieved for the money spent. Develop a complete understanding of the system. Republican control of the White House and Congress won’t change the U.S.

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

AUGUST 17, 2016

There is something marketing managers seem to forget about the internet: it was made for people, not for companies and brands. As such, it offers managers a source of insight they never had — social listening. Why, then, do managers fail to fully exploit it? Information and meaning work at cross purposes.

Media 8

Media Sample Brand Marketing 8