HR Digest

NOVEMBER 9, 2023

As 2023 draws to a close and companies begin to settle on the wages and hikes for the next year, the question of how to create an equitable compensation system might flash in everyone’s mind—if briefly. Building a conscious pay system requires conscious policies and practices that support such an initiative.

System 52

System How To Benchmarking Diversity 52

Skip Prichard

AUGUST 25, 2019

There’s nothing wrong with operating out of self-interest. He can tell you what’s moving in the right direction—and where we’re getting loose and need to tighten up operations. I’d need to conduct a dozen customer and employee focus groups to fill in the gaps if I wasn’t having regular check-ins with the shoeshine guy.”

Competitive Advantage 94

Competitive Advantage Leadership Analysis Tips 94

Harvard Business Review

OCTOBER 12, 2018

But when it comes to uncovering the motivations and rationale behind individual behaviors within a social system, data can only do so much. In my conversations with business leaders about how they use data analytics, a primary focus is on technical, large-scale systems. Insight Center. Scaling Your Team’s Data Skills.

Team 12

Team Analysis Focus Group Influence 12

The Practical Leader

SEPTEMBER 30, 2020

Key findings include: Senior leaders of successful agile transformations “quadrupled the time spent on strategy (from 10% to 40%) and reduced the time spent on operations management by more than half (from 60% to 25%).” Meetings need be focus less on operating details and more on strategic issues.

Agility 110

Agility Team Leadership Storytelling 110

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. Yet 82% of women in STEM say their contributions are ignored.

Succession 14

Succession Reputation Focus Group Leadership Styles 14

Harvard Business Review

FEBRUARY 13, 2013

I featured Ronn, a former P&G executive (and current executive coach and entrepreneur), in several places in The Little Black Book of Innovation , most notably for his rant against the evils of focus groups. None of these is bad, but point solutions don't solve system-level problems. It isn't either/or.

Innovation 11

Innovation Competitive Advantage Leadership Christensen 11

Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. Focus groups are also used to understand how engaging the games are, whether they need to be redesigned or fine-tuned, and whether the opportunity needs to be shaped before it becomes practical.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

OCTOBER 9, 2017

A doctor’s medical toolbox and supply of best-practice guidelines, ample as they are, do not address a patient’s fears, grief over a diagnosis, practical issues of access to care, or reliability of their social support system. We can create more space for active listening. Patients need and deserve much more.

Balanced Scorecard 12

Balanced Scorecard Contingency Plans Active Listening Guidelines 12

Harvard Business Review

AUGUST 7, 2018

The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper. Organizations which practice this system-design approach to strategic planning turn out to be gob-smackingly great. For some managers, this seems initially like putting the cart before the horse.

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

APRIL 4, 2014

Medical science has enabled our health care system to deliver outcomes that would have been impossible a generation ago, and advances in fields such as genomics and stem-cell therapy offer immense promise to further accelerate medical innovation. Customer service Customers Health Operations' Get authentic patient voices in the room.

Health Care 8

Health Care Policies Porter System 8

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Analytics allow studios to go beyond simple focus groups or established financial modeling to determine how audiences might respond to a given film. BIG DATA INSIGHT CENTER.

Film 16

Film Franchising Budgeting Audience 16

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Analytics allow studios to go beyond simple focus groups or established financial modeling to determine how audiences might respond to a given film. BIG DATA INSIGHT CENTER.

Film 16

Film Franchising Budgeting Audience 16

Harvard Business Review

MARCH 5, 2012

They sell to customers online, interconnect their systems with those of business partners, and enable their employees to collaborate using mobile applications. Almost all companies have to share sensitive data with vendors and channel partners to operate modern supply chains smoothly.

Supply Chain 12

Supply Chain Risk Management Hedge Banking 12

Strategy Driven

NOVEMBER 8, 2010

Yes, set up a “focus group” of employees to serve as community leaders who will shepherd your company into the social networking world, but don’t put all of the power in their hands. Pitfall #7: Neglecting employees, partners, investors, or customers when building your Social Nation.

Media 50

Media Follow-up Software Newsletter 50

Strategy Driven

JUNE 6, 2014

Conduct focus groups. Organize an ongoing feedback system. Develop systems to execute the program, communicating at every step to publics. No business can operate without affecting or being affected by its communities. Maintain community files. Get as many ideas from qualified sources as possible.

Franchising 72

Franchising Marketing Strategy Strategic Planning 72

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. So when I joined the company in December 2006, I decided to deliver a shock to the system. Also, PBS is the opposite of a top-down company.

Team 13

Team Metrics KPI Rogers 13

Harvard Business Review

DECEMBER 31, 2012

It's not that hard, or expensive — but it does take more than forming a few focus groups. In addition to the difficulties they're having generating growth, traditional marketing departments must now contend with a daunting array of new technologies, social media, big data, cloud systems and the like.

CEO 8

CEO Airlines Marketing Software 8

Harvard Business Review

OCTOBER 2, 2018

Some companies don’t have the systems and technology to segment and profile customers. Others lack the processes and operational capabilities to target them with personalized communications and experiences. Adobe Systems has opened up access to customer insights for all employees. Democratize customer insights.

Short-term 12

Short-term Learning-by-Doing Participative Human Resources 12

Harvard Business Review

DECEMBER 13, 2016

health care’s movement away from the traditional fee-for-service system to one that is based on value, paying providers on the basis of the quality of outcomes achieved for the money spent. Develop a complete understanding of the system. Republican control of the White House and Congress won’t change the U.S.

Health Care 8

Health Care Innovation Insurance P&L 8

Harvard Business Review

AUGUST 17, 2016

Econometricians, computer scientists, and information systems (IS) professionals often manage social listening efforts and their skills in database management and big data analytics are essential. To get the most out of social media data, operations have to go beyond data scientists and the marketing departments that house them.

Media 8

Media Sample Brand Marketing 8

Harvard Business Review

MARCH 26, 2013

So far the self-examination has focused chiefly on its sales techniques; as detailed in the RNC report and Robert Draper's New York Times Magazine cover story last month on young Republican operatives, GOP pollsters have been convening lots of focus groups in which people tell them the party comes across as old, angry, and out of touch.

Brand 8

Brand Productivity Products P&L 8