Harvard Business Review

JANUARY 21, 2013

Providing employee health care has become a real challenge for businesses, especially in the United States, where costs keep rising inexorably. The fact that we are self-insured — the company itself pays their health claims, not an outside insurance company — makes us prudent about our costs.

Health Care 9

Health Care Innovation Marketing Insurance 9

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers. Purchase quality.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Marshall Goldsmith

DECEMBER 1, 2010

Standard and behavioral economics are interested in similar topics, i.e., the choices people make; the effects of incentives; the role of information; etc. Won't the market fix consumer mistakes? Why would the market fix mistakes instead of aggravating them? insurance policies, retirement plans, and health care.

Real Estate 117

Real Estate Health Care Crisis Policies 117

Harvard Business Review

FEBRUARY 22, 2016

Our health system is undergoing a digital revolution that will profoundly affect the health care of Americans. The proportion of American hospitals with an electronic health record has grown eight-fold in recent years , from 9% in 2008 to 76% in 2014. If health care markets functioned well in the U.S,

Health Care 8

Health Care Travel Software System 8

Harvard Business Review

DECEMBER 14, 2017

health care system is begging for disruption. Hundreds of millions of Germans, French, English, Scandinavians, Dutch, Danish, Swiss, Canadians, New Zealanders, and Australians get comparable or better health services for half of what we pay. Seamless teamwork is critical to effective care of complex, high-cost patients.

Health Care 8

Health Care System Insurance Pharmaceuticals 8

Harvard Business Review

NOVEMBER 8, 2017

The health care system in the United States, with its technological prowess and massive infrastructure, often serves as a reference point for rapidly developing economies around the world while they build their own medical systems. One major reason for the rapid cost inflation in health care is burgeoning hospital construction.

Health Care 8

Health Care Tourism Pharmaceuticals Cost 8

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. health care keeps getting costlier. These astronomical costs are largely due to the way competition works in American health care. Transforming Health Care. Insight Center.

Health Care 8

Health Care Innovation Insurance Disruptive Innovation 8

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 9

Health Care Insurance Industry Retail 9

Curious Cat

FEBRUARY 12, 2015

First, the aging population should provide a booming market. Second, the huge increase in rich people globally that can afford very expensive medicine again provides an ever-growing market. Third, the broken healthcare system in the USA results in exceedingly high-priced medical care in a very large and rich market.

Health Care 40

Health Care Long-term Rate of Return Banking 40

Harvard Business Review

NOVEMBER 14, 2016

Businesses that are serious about reducing health care costs — and improving the health and well-being of their employees — should take a serious look at digital therapeutics, which have the potential to provide effective, low-cost ways to prevent and treat chronic diseases and their consequences. Insight Center.

Health Care 8

Health Care Cost Technology Peer Review 8

Harvard Business Review

JANUARY 13, 2015

For years, one prescription to health care woes in the United States has been to shift costs to consumers. In health care, the decision to forgo a colonoscopy or use one medicine over another has implications that play out over several years, if not decades. Reconceive the market.

Health Care 8

Health Care Insurance Long-term Bottom-up 8

Harvard Business Review

OCTOBER 13, 2015

health care system in ways big and small that would either build on or radically revamp the Affordable Care Act (ACA). We reviewed four strategies: the current health care system’s trajectory as is; comprehensive demand-side reform; aggressive supply-side reform; and a combination of demand-side and supply-side reform.

Health Care 8

Health Care Insurance Price Cost 8

Harvard Business Review

SEPTEMBER 19, 2013

Several studies show wide variation in prices for common health care services, even within local areas. Moreover, prior research has also shown that there is little correlation between price and quality of care for inpatient care and that higher-priced providers control a large share of the market.

Health Care 8

Health Care Price Insurance Incentives 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

SEPTEMBER 21, 2015

In health care, value accrues to patients, insurers, and society at large. ” But most patients don’t embark on a health care experience with a thorough understanding of available treatment options and their anticipated health outcomes. Toward that end, several steps must be taken.

Health Care 8

Health Care Report Sports Insurance 8

Harvard Business Review

NOVEMBER 20, 2013

For a discipline so fundamentally altruistic, health care is oddly dysfunctional around relationships. Our full article describing social capital, its roles in health care, and strategies for building it in health care organizations is available here (PDF). Leading Health Care Innovation.

Social Capital 8

Social Capital Health Care Cooper Storytelling 8

Marshall Goldsmith

NOVEMBER 24, 2010

In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. These actions, coupled with incentives that elicit new ideas for improving operations can send important positive messages at a time of stress. organizations we characterize as "service profit chain leaders."

Heskett 117

Heskett Competitive Advantage Health Care Short-term 117

Harvard Business Review

NOVEMBER 22, 2016

Building market share by delivering rich, intuitive experiences is a key goal for all organizations. For health insurers, this customer centricity is an imperative. Individual consumers now have increasing freedom to shop for health plans and to choose how they spend their healthcare dollars. Focus on the member experience.

Health Care 8

Health Care Planning Content Insurance 8

Harvard Business Review

NOVEMBER 29, 2010

It's a shame Obama — and the Western press — didn't pay attention to the far bigger story happening in many of the countries on his visit: real, game-changing innovations from emerging markets that could point the way for currently stagnant Western firms. And relatively simple online technology magnifies these incentive effects.

Innovation 15

Innovation Marketing Incentives Education 15

Harvard Business Review

MARCH 1, 2018

health care landscape. Consequently, if we want new medical innovations to be financially viable for the patients who need it most, health insurance markets need to be regulated to eliminate the perverse financial incentives that limit patients’ coverage. Insurance markets are failing to deliver.

Cost 8

Cost Insurance Incentives Policies 8

Strategy Driven

DECEMBER 2, 2013

The second time I was in the market to buy. Dear Jeffrey, My company delivers mobile dictation and transcription service to field workers in IT and health care, saving these people time in reporting. How would you approach the market of sales professionals and sales management? I was solicited by their sales team twice.

Real Estate 50

Real Estate CRM Ryan Open-book 50

Harvard Business Review

APRIL 16, 2014

It is after all a well-established incentive plan used across a spectrum of industries. But I have also heard doctor complaints that our incentive systems are not focused on the interest of the patient. Department of Justice over past sales and marketing practices to reach that conclusion.

Incentives 13

Incentives Pharmaceuticals Health Care Metrics 13

Strategy Driven

DECEMBER 27, 2010

Many of the provisions of the sweeping health-care bill passed by the House of Representatives in March won’t kick in until 2014, however these provisions spell big changes for small businesses. Health insurance costs for small businesses increased from 1999 to 2007.

Uncertainty 57

Uncertainty Insurance Newsletter Incentives 57

Harvard Business Review

OCTOBER 1, 2013

The new health insurance market places—the exchanges set up under Obamacare—have become the hot health policy topic. While they accept competition, they believe that regulations are also necessary to hold down the growth of health care spending and promote the adoption of improved modes of delivering care.

Insurance 9

Insurance Goal Health Care Long-term 9

Harvard Business Review

AUGUST 10, 2018

Graziani of the University of California, Berkeley — wanted to conduct a community-based study, so they recruited black men from 20 barbershops and two flea markets in Oakland, California. Then they received a coupon for a free health screening for blood pressure, BMI, cholesterol, and diabetes at a clinic.

Health Care 11

Health Care Participative Incentives Diversity 11

Harvard Business Review

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. CEO incentives have traditionally been evaluated against objective data — also labelled “hard.”

TSR 9

TSR Banking Committee Incentives 9

Harvard Business Review

NOVEMBER 7, 2017

In the health care arena, horizontal mergers seem to have run their course: The proposed mergers of insurers Aetna and Humana, and of Cigna and Anthem, were challenged by the DOJ and withdrawn , as was Walgreens’s proposed acquisition of Rite Aid. Evaluating vertical mergers is trickier. Enter the Amazon bugaboo.

Health Care 8

Health Care Proposal Insurance B2B 8

Harvard Business Review

SEPTEMBER 5, 2016

” Health care. And the Health Care Transformation Task Force , a newly formed coalition of private insurers and provider organizations in the U.S., And the Health Care Transformation Task Force , a newly formed coalition of private insurers and provider organizations in the U.S.,

Incentives 8

Incentives Health Care Education Insurance 8

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. Leading Change in Health Care. Our clinical partnerships allow us to offer academic expertise in a lower-cost setting, an excellent value for consumers as they shop for health care services.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

MARCH 8, 2011

Editor's note: This post is part of a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. All patients would designate health care proxies. Patients would be expected to designate a proxy as part of enrolling in health insurance.

Health Care 12

Health Care Document System Education 12

Harvard Business Review

DECEMBER 18, 2014

The power of the UMCSC underscores that while an individual hospital – or even a health system – may be the largest in its local market it may not have optimal buying power until it can partner with others. While collaboration is always challenging, the health care benefits are by now clear.

Health Care 8

Health Care Retail Mayo Pharmaceuticals 8

Harvard Business Review

JANUARY 12, 2017

This personalized approach could one day help all people with cancer benefit from smart medicines, but only if patients opt to share their sequencing data and other health information and insist that health care organizations comply with their wishes. Under Armour is not just selling hoodies; it’s building better athletes.

Company 8

Company Health Care Storytelling Pharmaceuticals 8

Harvard Business Review

JULY 27, 2015

Lean production , which includes a vastly expanded role for front-line workers in addressing problems, was brought to the United States by Toyota in its auto plants but has now spread to health care, professional services, and virtually every other industry. So schools need to step up.

Lean Production 8

Lean Production Operations Health Care Talent Management 8

Harvard Business Review

FEBRUARY 16, 2011

The Enron effect is highly hazardous because it lethally poisons incentives. Incentives shape human behavior — and overcounting benefits and undercounting costs is a surefire way to blunt our incentives to innovate, to take on ambitious goals, and create real value. Let's call it Enronia, for short. Innovation atrophy.

Incentives 15

Incentives GDP Hypercompetition Self-aware 15

Harvard Business Review

OCTOBER 3, 2013

The traditional fee-for-service reimbursement model is widely acknowledged to be a major driver of escalating health care costs. Harvard Pilgrim agreed to join the effort because it recognized that traditional payment models were unlikely to help control rising health care costs. The Motives of the Pilot’s Members.

Insurance 8

Insurance Health Care How To Price 8