Deming Institute

JANUARY 16, 2017

Sadly, it didn’t take very long to realize that the plant had a very traditional management style, very traditionally combative labor/management relations, and a typical blame-and-shame, command-and-control environment that made people miserable and didn’t deliver quality to the customer or any of the right business results.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Strategy Driven

JANUARY 20, 2014

I wrote 1,000 words a week and documented hundreds of ideas. ADVISOR – I launched the Gitomer Certified Advisor program in the fall of 2013. Companies like Amazon, Zappos, and Apple have marched to the head of the class by innovating BEFORE the market did, and they set the standard for others to follow. My results?

Succession 50

Succession Customer Loyalty Competitive Advantage Content 50

QAspire

MAY 13, 2021

Bell in 2013 when they released their book Managers as Mentors. With a firm belief that great ideas need to be repeatedly shared, I am re-posting the 2013 interview along with a revised sketchnote summary. Tanmay Vora] Not all managers possess the qualities required to become an effective mentor. They mentor!

Mentor 172

Mentor Learning-by-Doing Open-book Books 172

Deming Institute

JANUARY 30, 2017

About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” The SHS journal article starts with a brief introduction, not in the original document, by Dr. Deming that summarizes the key points, all of which are still relevant today. Guest post by Mark Graban. We have to do better.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

JUNE 21, 2017

Uber publicists presented the company as the epitome of innovation, styling critics as incumbent puppets stuck in the past. Despite flouting straightforward, widely applicable law in most jurisdictions, Uber usually managed to slow or stop enforcement, in due course changing the law to allow its approach. A Race to the Bottom.

Licensing 8

Licensing Transportation Document Business Model 8

Harvard Business Review

OCTOBER 2, 2018

provided the founders with considerable latitude in introducing innovative and unorthodox management methods. Prior to the Amazon merger, the company had an egalitarian structure organized around self-managed teams. Managers could operate their stores with autonomy and tailor products to customer preferences.

Price 13

Price Decentralization Long-term Self-aware 13

Harvard Business Review

MAY 16, 2017

So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Manage and evaluate performance of work-study students and graduate assistants.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

DECEMBER 19, 2014

. “You have to think carefully about what to say and how to say it so the hiring manager thinks, ‘This person can do what I need done,’” she says. After all, it’s more than a resume; “it’s a marketing document,” says John Lees, a UK-based career strategist and author of Knockout CV.

How To 15

How To Career Sample Case Study 15

Harvard Business Review

OCTOBER 18, 2013

With these rules in place, 8 cross-functional teams—each composed of middle managers, a consultant guide, and a sponsor from the leadership team—were formed. Leadership created an optimization office reporting to the CFO to facilitate cost reduction projects, train new team members, and document and disseminate results across the system.

Cost 8

Cost Health Care Six Sigma Insourcing 8

Harvard Business Review

JANUARY 15, 2013

Just as we argued, a lot of the lower-end, but profitable, work is now being done by cheaper providers or has been automated so that legally trained people are not necessary to get the basic results required (things like searching for documents in the discovery process).

Creativity 8

Creativity Consensus Business Model Committee 8

Harvard Business Review

JULY 15, 2016

The company filed for bankruptcy protection in 2012, exited legacy businesses and sold off its patents before re-emerging as a sharply smaller company in 2013. Sasson himself told The New York Times that management’s response to his digital camera was “that’s cute – but don’t tell anyone about it.”

Technology 8

Technology Film Gilbert Business Model 8

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

DECEMBER 17, 2015

But eight months before completion, in August 2013, while presenting our expansion plan to the hospital’s board, we had an epiphany. Individual providers who didn’t measure up had to follow a remediation plan, with incremental improvements that were documented. physician assistants) in the ED. Speak with one voice.

Health Care 8

Health Care Diversity Proposal Document 8

Harvard Business Review

OCTOBER 9, 2015

The number of companies targeted by activist hedge funds has increased dramatically since then, to more than 200 in 2013. In a separate paper , two of the same researchers found that firms targeted by activists also became more innovative, despite spending less on R&D.). It even documents part of the explanation.

Hedge 8

Hedge Finance Short-term Document 8

Harvard Business Review

FEBRUARY 23, 2017

The problem is that to date there has been little work to document the extent of Arab contributions to American innovation. innovation. innovation system, we ran an exercise matching Arabic first names with international patent applications filed under the Patent Cooperation Treaty (PCT). tech companies.

Innovation 14

Innovation Analysis Technology Efficiency 14

Harvard Business Review

SEPTEMBER 5, 2012

Unfortunately for the accused, they are students — not engineers or project managers — and the professor meant to ban such collaboration in his instructions to the test. Traditional schooling frequently fails to prepare students to think critically, innovate, and be creative.

Education 9

Education Incentives Efficiency Learning-by-Doing 9

Harvard Business Review

APRIL 19, 2017

Effective risk management requires business leaders to attend to these nonmarket threats and to develop nonmarket strategies. Over the past 30 years, the biggest multinational corporations have taken advantage of open borders to spread their innovations and cut their production costs and tax burdens.

Politics 10

Politics Supply Chain Offshoring Globalization 10