LDRLB

MAY 26, 2014

There’s even a story that Reed Hastings wanted a meeting with the people at Blockbuster to essentially give them the technology, saying let us handle your DVDs by mail and your future streaming business; you focus on the retail store. It’s not generally a technology problem; it’s a leadership problem. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

APRIL 23, 2014

There is a lot at stake here for GE’s operations strategy. In January 2013, Chip Blankenship, CEO of GE Appliances issued a challenge to the newly formed team: “You’re going to change every part the customer sees. In January 2013 the team came out with a “minimum viable product.” Leadership roles and responsibilities.

Ries 10

Ries Waterman Finance Competitive Advantage 10

Harvard Business Review

OCTOBER 28, 2014

It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees. Founded in 1886 as a mail-order watch retailer, Sears was already 71 when it became an original member of the S&P 500 in 1957.

Retail 9

Retail Quinn Real Estate Apparel 9

Harvard Business Review

DECEMBER 28, 2017

Zimbabwe’s new leadership faces a challenging task. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S. An influx of capital could also result in a revival in the formal retail sector (e.g., Years of economic mismanagement.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JULY 24, 2017

So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)

Management 11

Management IPO Diversity Long-term 11

Harvard Business Review

JULY 17, 2015

The brand died a slow death, beginning when Blockbuster filed for bankruptcy in 2010 and then ultimately when its acquirer, Dish Network, decided to shut down all video rental operations in 2013. They also acquired athletic shoe retailers whose importance rose as people became more fitness-oriented and more casual in their dress.

Brand 8

Brand Merchandising Retail Real Estate 8

Harvard Business Review

DECEMBER 14, 2018

Alternatively, the company can operate in stealth mode by targeting customer segments that have been poorly served or ignored by traditional distributors. This dual distribution strategy resonated with both consumers and investors — as Cree’s stock price tripled from 2011 to 2013.

Strategy 10

Strategy B2B Insurance Business Model 10

Strategy Driven

OCTOBER 11, 2013

Business shift from the retail dealer customer service mentality of Firestone shifted to a high-production tire operation. K-Mart had become the odd retailer out but still kept 1,500 stores for its reorganization. Inevitably, when retailers contract, they blame poor performance upon bad locations. All rights reserved.

Crisis 58

Crisis Crisis Management Retail Budgeting 58

Strategy Driven

OCTOBER 4, 2013

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Crisis 59

Crisis Airlines Transportation Crisis Management 59

Harvard Business Review

DECEMBER 20, 2016

Good leadership certainly helps, but more often than not, the organization will revert to business as usual. I spoke with Patty McCord, the former chief talent officer of Netflix from 1998 to 2013. One of the biggest obstacles for brick-and-mortar retailers that are trying to win online as well is internal organizational conflict.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. The truth is that for all the hard skills needed to master the operations of marketing, CMOs really need to excel at the soft skills to succeed.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

NOVEMBER 25, 2015

One 2013 study illustrates this well. We saw this play out in retail, banking, telecommunications, and the fast food industry as well. And in one retail organization we worked with, we found that the difference between a low-ToMo and high-ToMo sales associate was 30% in revenues. Insight Center. Sponsored by Citrix GoToMeeting.

Motivation 8

Motivation Company Airlines Learning-by-Doing 8

Strategy Driven

OCTOBER 25, 2013

Another energy industry client operated coal mines. The common denominator was open communications with customers, where other retail centers try to stifle mention of incidents. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The process of strategy development is not esoteric. Finally comes Crisis Training.

Crisis Management 79

Crisis Management Crisis Risk Management Budgeting 79

Harvard Business Review

JUNE 14, 2016

He eventually headed up the company’s development business before becoming the company’s president in 2013. ” Early on, they also attended a weeklong seminar at Harvard University that focused on leadership transitions. He credits Bayard’s no-nonsense leadership and advice with helping to inspire him.

Real Estate 8

Real Estate Supply Chain Learning-by-Doing Career 8

Harvard Business Review

JULY 12, 2017

India, with its 462 million internet users , has a digital economy representing arguably the greatest market potential for global players ; however, it operates in multiple languages and multiple infrastructure challenges, despite the government having taken sweeping actions that affect the digital market.

Innovation 8

Innovation Policies Technology Politics 8

Harvard Business Review

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. An advertising-based model.

Media 11

Media Advertising Fixed Costs Content 11