Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. Amid improved consumer confidence, with the April 2015 confidence index of 95.2 Copyright 2007-2015 by StrategyDriven Enterprises, LLC. well above April 2014's 81.7 Consider leaving a comment!

Crisis 50

Crisis Strategy Brand Telemarketing 50

Harvard Business Review

MARCH 24, 2016

For example, if I found that satisfaction in 2015 was associated with high profits in 2016, it could be that high profits in 2015 led to both high satisfaction in 2015 and also high profits in 2016. Looking at future profits doesn’t solve the issue, because profits are persistent.

Long-term 8

Long-term Marketing Short-term Price 8

Strategy Driven

APRIL 17, 2015

Technology companies must now learn the lessons that steady-growth companies in other industries absorbed. Most of these pitfalls are common to so many industries. Desire to edge out a competitor or dominate another industry. Morale wavers and becomes uneven, per operating unit and division. Morale is low or uneven.

Self-aware 50

Self-aware System Learning-by-Doing Bottom-up 50

Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Thinking that quality needs apply to some other department, company or industry, not your own. Improvement can be quantified by increased productivity, reduced turnover and heightened employee morale. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Quality 50

Quality Metrics Strategic Planning TQM 50

Harvard Business Review

OCTOBER 21, 2016

Flooding in 2011 in Thailand, harmed 160 companies in the textile industry and halted nearly a quarter of the country’s garment production, increasing global prices by 28%. Wal-Mart, for example, aimed to double fleet efficiency between 2005 and 2015 through better routing, truck loading, driver training, and advanced technologies.

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Strategy Driven

JULY 17, 2015

Morale is low or uneven. Failure to prepare for the future spells certain death for businesses and industries in which they function. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Their only interest is in booking more new business, rather than taking care of what they've already got. Team empowerment suffers.

Self-aware 50

Self-aware System Open-book Learning-by-Doing 50

Harvard Business Review

JANUARY 11, 2018

What’s more, two of my MIT Sloan MBA students analyzed store openings and closings from 2015 to 2017, looking at department stores with more than 50 stores and over $100 million in revenues, and found a positive correlation between customer satisfaction, as measured by Yelp ratings, and the net change in the number of open stores. .

Retail 8

Retail Operations Merchandising Motivation 8

Harvard Business Review

MAY 12, 2015

And so, he famously argued, in addition to the fierceness of price competition among industry rivals, the degree of competitiveness in an industry (that is, the degree to which players are free to set their own prices) depends on the bargaining power of buyers and of suppliers, as well as how threatening substitute products and new entrants are.

Strategy 8

Strategy Porter Blue Ocean Strategy Luehrman 8

Harvard Business Review

JANUARY 31, 2017

Within hours of President Trump ordering a 90-day halt on travel to the United States from seven predominantly Muslim countries, CEOs — primarily in the tech industry — began criticizing the new president. Other CEOs have gone much further, attacking the policy in moral terms.

CEO 8

CEO Attrition Travel Policies 8

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 Really messed-up experiencing strikes, union drives, turnover absenteeism, low commitment, low morale.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

NOVEMBER 9, 2018

Shining a Light: Safer Health Care Through Transparency , a 2015 report by the National Patient Safety Foundation’s Lucian Leape Institute, states that “if transparency were a medication, it would be a blockbuster, with billions of dollars in sales and accolades the world over.” Patients are the ultimate beneficiaries.

Health Care 8

Health Care Quality Report Environment 8

Harvard Business Review

MAY 16, 2018

Beyond the cost to replace staff, which is estimated at 50%–75% of the new hire’s annual salary , this type of attrition damages coworker morale, disrupts customer relationships, and, in the age of employer review sites like Glassdoor, inhibits companies’ ability to attract new talent. The timing couldn’t be worse.

Reputation 9

Reputation Brand Attrition How To 9

Harvard Business Review

APRIL 7, 2016

The fascination with Millennials has given rise to a new consulting industry. A 2015 national study commissioned by CNBC echoes these results. On the positive side, they’re also looking for purpose, feedback, and personal life balance in their work. Companies of all kinds are obsessed with understanding them better.

Survey 8

Survey Consultative Seminar Report 8

Harvard Business Review

FEBRUARY 24, 2017

” Bertolini and his team studied the industry and concluded that a reasonable target was no more than 6% EPS. The CEOs in our study made clear that the demands to deliver short-term results can be brutal and unrelenting, and that standing up to them requires a tough skin and a strong moral center.

CEO 8

CEO Short-term Long-term EPS 8

Harvard Business Review

OCTOBER 2, 2017

Once upon a time, CEOs did not comment on governmental regulations or policies other than those that directly affected their industries or companies. In 2015 and 2016, we witnessed dozens of CEOs speaking up against anti-LGBT laws in a handful of states such as Indiana , Georgia , and North Carolina. but many lead global companies.

CEO 8

CEO Travel Letter Diversity 8

Harvard Business Review

SEPTEMBER 6, 2016

Morale was terrible, and important initiatives were flagging. From 2008 to 2015 SCA’s revenue rose 88% (from $690 million to $1.3 This July Founders Equity sold OSI to Jordan Industries. That’s what led a PE firm astray when it evaluated the founding CEO of a company it had just acquired.

CEO 8

CEO Company Due Diligence Engineering 8

Harvard Business Review

APRIL 9, 2014

For instance, Pixar, obviously, does computer animation and so does ILM [Industrial Light & Magic]. There was obviously Pixar, but also Walt Disney Animation, WDI [Walt Disney Imagineering, which designs the company’s theme parks], Industrial Light and Magic, Disney Interactive [Disney’s game division], and ESPN.

Creativity 8

Creativity Film Management Short-term 8

Harvard Business Review

NOVEMBER 16, 2016

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 8

System Quality Long-term Short-term 8