Harvard Business Review

MARCH 8, 2013

What do you do if you're a leader in a large, successful organization with an entrenched bureaucracy, and you see the need for innovation? The Internal Revenue Service (IRS), however, was successful in transforming its bureaucracy. The entrenched culture of the Department of Defense defeated attempts to change it.

Bureaucracy 8

Bureaucracy Innovation Supply Chain Long-term 8

Harvard Business Review

JANUARY 4, 2017

Department of State is a seriously big bureaucracy. My experience as a digital leader in the Obama administration confirmed my optimism that change can come to large bureaucracies. If I listened to my team and provided ample backing, they could do incredible things, and together we could really push the place forward.

Bureaucracy 8

Bureaucracy Politics Technology Morale 8

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. We asked some big questions in our quest to bust bureaucracy: What does it mean to build an organization in which everyone is aligned and inspired by a deeply-felt sense of purpose?

Bureaucracy 11

Bureaucracy Company Agility CIO 11

HR Digest

APRIL 30, 2019

Former Navy SEAL, David Silverman discusses the role of establishing a shared sense of purpose in non-executive teams. That’s why CEOs of many organizations established executive teams – a group of senior leaders who work together to define goals and ensure everyone keeps them in mind. The SEAL Teams are like being a part of a family.

Silverman 51

Silverman Self-aware Learning-by-Doing Objective 51

Leading with Trust

DECEMBER 15, 2019

When you talk about loving employees, you say you’re not talking about a touchy-feely, warm and fuzzy emotional feeling, but rather being concerned about the long-term well-being of team members. We have all dealt with external customers who are extremely demanding, not very grateful, and who create lots of stress for team members.

Long-term 65

Long-term Self-aware Short-term Bureaucracy 65

Persuasive Powerhouse

JULY 26, 2010

Moderate bureaucracy: If innovation becomes difficult because of bureaucratic barriers, employees will stop trying. When employees feel truly involved in the company collaboration becomes the norm and the divide between managers and staff melts naturally. Innovative ideas tend to require more risk than “more of the same”.

Creativity 183

Creativity Influence Innovation Brainstorming 183

Strategy Driven

AUGUST 10, 2015

But for old-school bureaucracies, it’s a scary new world that requires managers to rethink the basic principles that govern established businesses. Or, like at most companies, are the senior managers incentivized to do the same thing in their departments that they did last year? Is anybody steering the ship?

Strategy 50

Strategy Succession Software Industry 50

Harvard Business Review

JULY 8, 2014

Virtually everything except customer management and building the brand was left to partners. We could easily envision a landscape of lean, open, networked firms that managed their customers and their brands themselves but outsourced everything else to partners. Now, by “hierarchy” I don’t mean a stifling bureaucracy.

Technology 8

Technology Marketing Outsourcing Supply Chain 8

Harvard Business Review

JUNE 15, 2016

Atis and her tiny team knocked down the enduring obstacles and solved a dilemma that had existed for generations. Sarah Windham, senior public relations manager in global tools and storage at Stanley Black & Decker, Inc., She couldn’t get the image out of her head, so she began to research the technology requirements.

Bureaucracy 8

Bureaucracy Innovation Brand Competitive Advantage 8

You're Not the Boss of Me

SEPTEMBER 5, 2011

Anne Perschel , Dale Lawrence and Gwyn Teatro form the core team with Tanya Odom , Eric Peterson , Marion Chapsal and Joe Gerstandt as our advisory team. Well, it seems that the 21 st Century, an age of information and technology, is asking for something different from us than was called for in the Industrial age. Who is We ?

Bureaucracy 56

Bureaucracy Diversity Globalization Technology 56

Harvard Business Review

MARCH 14, 2016

The other one of us cofounded 10x Management , a well-respected talent agency representing top-tier freelance programmers, designers, and other technology professionals. Others are new to managing or stronger technically than as a supervisor. One approach that 10X has recommended is creating a roving CTO or project managers.

CTO 8

CTO Agility Management Chief Technology Officer 8

Harvard Business Review

MAY 9, 2011

The news that Cisco is dismantling its unique structure of councils and boards to reduce bureaucracy presents a cautionary tale and an insight into the true meaning of teamwork and collaboration in organizations. Until a charter was created with guidelines about participation, some managers sat on as many as 14 boards and councils.

Team 15

Team Sports Teamwork Bureaucracy 15

Deming Institute

JANUARY 30, 2017

About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” Lean methods, such as value stream mapping and improvement projects carried out by cross-functional teams can break down barriers and increase understanding. A system doesn’t design itself and a system doesn’t manage itself.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

JUNE 4, 2013

So how do people — and even dogs — routinely manage it? Managers under pressure to make many decisions can''t subject every one of them to thorough and dispassionate analysis. This is the kind of thinking that business managers can also profit from. Not by gathering waves of data and solving successive equations.

Management 8

Management Bureaucracy Self-aware Agility 8

Harvard Business Review

DECEMBER 2, 2015

A “value management office” can greatly enhance an institution’s ability to improve outcomes and costs across the enterprise. ICCI now has five full-time employees with expertise in analytics and project management and three part-time graduate students. Integrate quality data into care delivery.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

APRIL 27, 2011

Since my youth I've been an early adopter of new technology. I know new technology can bring much creativity and value. Investments in technology were so low for so long that we were having technological blackouts with frequency. Nowadays, technology is at the core of our urban planning and management of public policies.

Software 14

Software Early Adopters Technology Crisis 14

Harvard Business Review

APRIL 12, 2017

” It’s a familiar idea: A SWAT innovation team is created, ready to inject new thinking into a burdensome bureaucracy. Godbout was executive director at 18F before departing to become chief technology officer for the EPA. I asked Godbout about how innovation teams work in government. Do you think the U.S.

Advice 9

Advice Bureaucracy Innovation Chief Technology Officer 9

Harvard Business Review

SEPTEMBER 11, 2012

When we launched the Harvard Business Review/McKinsey M-Prize for Management Innovation last year, we aimed to enlist the most progressive practitioners and thinkers in the collective effort of reinventing what we call "the technology of human accomplishment." See the Proposed Challenges for examples.). Proposed Challenges.

Innovation 8

Innovation McKinsey Management Proposal 8

Harvard Business Review

JUNE 16, 2011

One of the driving principles of the Harvard Business Review/McKinsey M-Prize for Management Innovation is that everyone wins when everyone shares. We launched the Management 2.0 We launched the Management 2.0 When it comes to making an impact and accelerating change, it turns out that the how is as important as the what.

Management 12

Management Short-term How To Strategic Planning 12

Harvard Business Review

AUGUST 3, 2018

There is no question that big data and AI will bring about important advances in the realm of management, especially as it relates to being able to make better-informed decisions. In fact, to date, there is no AI technology that is fully able to factor in the emotional, human, and political context needed to automate decisions.

Bureaucracy 8

Bureaucracy Tools Marketing Agility 8

Harvard Business Review

JUNE 21, 2017

That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. This innovation in innovation requires moving from predictive plans (based on increasingly unpredictable market conditions) to adaptive, agile innovation teams. Agile innovation teams are small.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

SEPTEMBER 20, 2011

We announced the winners of the Management 2.0 Challenge (the first of three legs of the HBR/McKinsey M-Prize for Management Innovation) here last week. Here are just three lessons from our management innovators about leveraging social technologies to create truly social organizations: Trust your people with the future of the company.

Management 8

Management How To Innovation Bureaucracy 8

Harvard Business Review

JANUARY 14, 2016

Nineteen days later, as rescue crews grew desperate, a 24-year-old field engineer named Igor Proestakis decided to travel to the site with what he hoped was a breakthrough idea: using a particular drilling technology, called cluster hammers, to cut through the collapsed rock. Insight Center. Innovation in Cities.

Engineering 8

Engineering Project Benchmarking Hammer 8

Harvard Business Review

SEPTEMBER 4, 2013

Chris spent years working for a supportive, encouraging manager at a major technology company headquartered in Silicon Valley. His manager gave him top ratings in his performance evaluations, space to do his work, and had never been controlling. His manager had been in the company for 20 years.

Career 13

Career Absenteeism Humphrey Bureaucracy 13

Harvard Business Review

APRIL 19, 2016

Technology has enabled massive personal productivity gains — computers, spreadsheets, email, and other advances have made it possible for a knowledge worker to seemingly produce more in a day then was previously possible in a year. Worse, it’s an order of magnitude bigger then what company management had expected.

Productivity 8

Productivity Products Bureaucracy Technology 8

Harvard Business Review

MAY 2, 2016

Three prior CIA directors, and countless senior officials, operations officers, analysts, technical experts, and support teams carried out this campaign, developing important pieces of intelligence along the way. These management lessons, we believe, are relevant far beyond Langley. The trail had gone cold. Where We Started.

Management 8

Management Operations Planning Politics 8

Harvard Business Review

NOVEMBER 5, 2018

To be sure, as we’ve seen with the adoption of electronic health records (EHR), the health care industry has a track record of dragging its feet when it comes to adopting new technologies — and for failing to maximize efficiency gains from new technologies. Faster Hospital Bed Assignments.

Health Care 8

Health Care Insurance Efficiency Document 8

Harvard Business Review

JULY 11, 2014

Today’s most competitive marketplace isn’t technology but talent. Their function has been turned upside down and inside out as a result of digital technology, empowered employees, and connected customers. Truly top talent is skilled at both leading internal teams around a shared vision and building digital products and communities.

Marketing 8

Marketing Strategy Brand Metrics 8

Harvard Business Review

JUNE 15, 2017

To succeed in India, an American company either needs to have robust electronic communication processes at the top management level or must be willing to set its leaders in India free of the bureaucracy at corporate headquarters, so that they can address local issues and opportunities. GM will keep its technology center in Bangalore.

CEO 8

CEO Long-term Short-term Mass Marketing 8

Harvard Business Review

MARCH 21, 2016

As digital technologies continue to transform the economy, many leaders are struggling to set a digital strategy, shift organizational structures, and remove the barriers that are keeping them from maximizing the potential impact of new digital technologies. It is this combination that makes them able to drive transformation.

Industry 8

Industry B2C Agility Bureaucracy 8

Harvard Business Review

FEBRUARY 8, 2017

Moreover, it’s not clear whether unicorns exploiting other technologies, such as genomics or robotics, will be able to expand as rapidly as Uber, Airbnb, and other smartphone-enabled businesses. For example, one celebrated software company had managed to accumulate 600 vice presidents by the time it reached $4 billion in revenues.

Innovation 8

Innovation Bureaucracy IPO Bottom-up 8

Harvard Business Review

MARCH 25, 2016

Production capital took the lead over financial capital and real value over paper value, as Carlota Perez has so well demonstrated in her book Technological Revolutions and Financial Capital. New business models and value propositions are being developed by global teams using web-based tools and communication methods.

Drucker 8

Drucker Long-term Short-term Christensen 8

Harvard Business Review

OCTOBER 27, 2017

Deliver a Strategy That Works by Managing Culture and Communication. Practices can change, business models are disrupted, and technology evolves, but principles do not change. They safely guide leaders and teams toward the right decisions, practices, and processes. They are the soul of strategy design and delivery.

Strategy 8

Strategy Content Cooper Learning-by-Doing 8

Harvard Business Review

SEPTEMBER 23, 2013

It’s an IT and business consulting staffing business that: (a) recruits top programmers and program managers; (b) identifies key projects at large tech companies; and (c) makes a match. I previously wished for a Shark-Tank for Corporate America to create more efficient capital markets to fund great innovation ideas bogged down by bureaucracy.

Innovation 8

Innovation Project Bureaucracy Talent Management 8

Harvard Business Review

JUNE 1, 2016

They abhor complexity, bureaucracy, and anything that gets in the way of the clean execution of strategy. Leadership & Managing People Book. On your own, or with your team, take this survey. They are obsessed with the details of the business and celebrate the employees at the front line, who deal directly with customers.

Company 8

Company Survey Bureaucracy Globalization 8

Harvard Business Review

MAY 27, 2013

You''ve been working at a small start-up for a while now when a large, deep-pocketed corporation comes knocking, asking you to join its innovation team. Or will you end up drowning in bureaucracy, pining for the white-knuckled start-up pace you''re used to? Should you take the job? Is inquisitiveness part of this company''s culture?

Innovation 8

Innovation Uncertainty Bureaucracy Industry 8

Harvard Business Review

NOVEMBER 10, 2011

billion global IT services firm, HCL Technologies, puts it: "The CEO should be the Chief Question Asker, not the final provider of answers." Harper understood that great people want to work on exciting, high-impact projects, with a small team, in a dynamic setting. As Vineet Nayar, CEO of the $3.5 What's your question?

Organization 15

Organization Open-book Bureaucracy CEO 15