Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

MAY 2, 2013

Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. Until now, the goal has been to standardize and optimize transactions among these components to reduce costs and achieve efficiency. The Rise of the CIO. What does it mean to be a socially enabled enterprise?

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] However the goal is not to do it quickly, it's to do it well.

Blog 296

Blog Content Media Brand 296

Harvard Business Review

FEBRUARY 18, 2011

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

APRIL 25, 2013

Both examples fit the conversation that should be going on in the C-suite, but isn''t, because it makes people nervous, and because people lose visibility and perspective of what is changing around them as they focus on their goals. Only a quarter of executives felt their CIO was performing above his or her peers.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

AUGUST 18, 2017

Jim Fowler and Jeff Smith talked about peripheral vision in relation to the chief information officer role (Fowler is currently CIO at General Electric, and Smith was formerly CIO at IBM). “I’ve been the beneficiary of a lot of great leaders’ taking a personal interest in my professional development,” he says.

Execution 14

Execution CIO Chief Information Officer Learning-by-Doing 14

Harvard Business Review

JULY 22, 2014

With data analytics as the driver and automation as the goal, marketing departments are scrambling to pull in skills that would have lived purely in IT and in the quant labs of financial service firms. CIOs and CMOs must meet in the middle. In every revolution, there is a shift of power from one group of players to another.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

SEPTEMBER 23, 2016

But while CMOs “are key drivers of digital-based growth for most organizations, many are not in the habit of working with the CIO, and are certainly not in the habit of working with the security department.” But with CMOs and CIOs working together, this could just be the beginning. 1-Click and Amazon Prime are two examples.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

JULY 12, 2013

Cam Crosbie is the CIO of Equitable Life Insurance Company of Canada, represented by more than 10,000 independent producers across Canada and Bermuda. As a CIO, Cam believes it''s important to reach out to others and inquire before pushing ahead. Leadership Leadership development Organizational culture'

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. Requirements and specifications are more flexible and developed within cross functional teams with constantly evolving business needs.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

APRIL 9, 2014

Talk about what kind of bonus or raise the employee might expect if she meets her goals — or doesn’t. Instead, deliver the formal evaluation first, focusing on personal growth and development. One of the software developers on his team (we’ll call him Chad) wasn’t hitting his targets. “As Involve others, if possible.

CIO 10

CIO How To Case Study B2B 10

Harvard Business Review

JUNE 23, 2017

Start by developing a strategy across the entire enterprise that includes a clear understanding of what you hope to accomplish and how success will be measured. Before starting any new data analysis initiative, ask: Is the goal to help improve business performance? What’s the best way to build effective D&A capabilities?

Organization 8

Organization How To Supply Chain Technology 8

Leading Blog

MARCH 18, 2011

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. Acquihires – Buy companies (often startups) with the primary goal of acquiring their talent. To win the talent war, companies need to change.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it. Employee retention Motivating people Developing employees'

CIO 8

CIO CFO Crisis Execution 8

Harvard Business Review

MARCH 19, 2013

CIOs stress the need to entirely remake data architecture and applications. The answer, simply put, is to develop a plan. Forty years ago, only a few companies developed well-thought-out strategic plans. There's a growing appreciation among executives that the returns from big data are real indeed.

Planning 8

Planning Strategic Planning CIO Competitive Advantage 8

Harvard Business Review

DECEMBER 5, 2016

Every CIO I meet tells me that they are excited at the potential of analytics for their business. The end goal of embracing advanced data analytics is to make a company data-driven — that is, to benefit from data in a consistent, organization-wide manner. Then, move with the goal of integration in mind.

Competitive Advantage 8

Competitive Advantage Software CIO Analysis 8

Harvard Business Review

MARCH 1, 2016

If not, there are three things you should do to make sure that your salespeople understand and implement your strategy as you intended it, and that their actions are in line with your goals, not just the target they want to make. Make sure your salespeople pursue the right leads. It’s a balancing act.

Strategy 8

Strategy Execution How To CRM 8

Harvard Business Review

SEPTEMBER 9, 2014

First, CIOs and technical leaders too often take a limited “tech-implementation” view and measure success on deployment metrics like live sites or licenses. Budget for the communication, training and organizational development required to succeed. Engage your HR and Organizational Development people early.

Technology 8

Technology Metrics Budgeting CIO 8

Harvard Business Review

APRIL 18, 2013

Developing customer trust requires managing interactions sensitively in an environment of increased transparency. All the company functions must collaborate towards this goal. The biggest changes, not surprisingly, are in the marketing function, itself — the source of these new, more detailed customer insights.

Customer Intimacy 8

Customer Intimacy Supply Chain Market Segmentation Human Resources 8

Harvard Business Review

JANUARY 28, 2015

Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1. Develop a shared vocabulary and shared metrics. Operations and marketing meet, discuss, and iterate what the final budget will be and what the ultimate goal will be. And that means setting up processes to respond rapidly.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

APRIL 4, 2013

The real goal is to help them understand quickly what''s going on in the business, and to decide what to do about it. P&G''s CIO Filippo Passerini calls it "getting beyond the what to the why and the how." But their purpose is not, of course, to dazzle managers with coolness and creativity.

Supply Chain 8

Supply Chain CIO Information Technology Information 8

Harvard Business Review

FEBRUARY 4, 2014

But no one was sure what to cut and what to keep because the goals had not been clearly enough defined. Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. Call it a shotgun marriage, but it’s one that CMOs and CIOs both need to make work?especially

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

OCTOBER 26, 2015

Starwood CIO Martha Poulter told me that Starwood’s strategy is to try to amaze their guests so they will share their experiences through their social channels. SPG Keyless and the Botlr were both developed using cross-functional teams including collocated members from Technology, Brands, Security, Procurement, Marketing, and IT.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

APRIL 16, 2013

For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. The goal of communications is to create a sense of urgency and provoke a target to pick up the phone or be more receptive in a selling conversation. Determine what these clients value most (speed, cost, etc.)

Bottom-up 8

Bottom-up Press Release Sample Decentralization 8

Harvard Business Review

JANUARY 16, 2015

For example, The Wall Street Journal might typically report something like the following: “Exxon Corporation has announced that it is moving forward with development of oil fields in Kazakhstan in order to meet the world’s demand for oil.” ” Fair enough: Exxon does want to find and sell more oil.

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

AUGUST 1, 2013

Consider: Standards-based (rather than proprietary) technologies in mobility, Internet protocols and open API''s demand shorter application and infrastructure development cycle times. CIOs need to provide infrastructure at a lower cost and with more agile capability. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 9

CIO Technology Telecommunications Information Technology 9

Harvard Business Review

JULY 11, 2012

That's what's going to arrest people's attention and make them willing to develop a closer relationship with you. Your mileage may vary, but in this case: One CIO called back immediately, and a week later initiated a dialog about the consulting firm's services. What kind of homework? Research the person! The results were telling.

Venture Capitalist 16

Venture Capitalist How To CIO Bottom-up 16

Harvard Business Review

JULY 25, 2012

For example, let's assume the CIO who is making the $350,000 purchase of storage technology is your coach and he is a guide. One of the most important sales call goals is to develop a trusted coach — hopefully, a guide. The ideal coach is the person with the highest authority or influence involved in the selection process.

CIO 13

CIO Politics Committee Information 13

Harvard Business Review

AUGUST 20, 2013

Measurement risk: Fail to measure the real goal of innovation, focus on project progress rather than value created and turning management measures into goals instigating aberrant behavior. Small, agile cycles of development and risk assessment help to measure goals, evaluate success and easily change execution strategy.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

AUGUST 7, 2017

In my experience with dozens of organizations implementing IoT solutions, those that achieved their expected ROI changed their traditional business approaches in one or more of the following ways: They Developed a Partner Ecosystem. ” There are several strategies that can be used to develop IoT talent. Then go beyond that.

Succession 8

Succession ROI Technology Operations 8

Harvard Business Review

MAY 13, 2015

The traditional model dictates that brands define their marketing objectives, use agencies to select media and develop creative to run in those venues, and then leverage their own relationships and those of the agencies to work with media companies to manage the campaigns. ” Data. But the functions overlap more and more.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

FEBRUARY 18, 2015

The executives reporting to the CEO have doubled in the past three decades, mostly an increase in functional specialists like CIOs and CMOs, not general managers responsible for cross-functional integration [ PDF ]. Those practices were developed at other companies pursuing different strategies. Disconnected Go-to-Market efforts.

Process 8

Process CIO Strategy Marketing 8