Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). It's up to the CEO to ensure that marketing and IT are on the same page in terms of both innovation goals and risk management.

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

APRIL 29, 2013

New research, conducted with HBR, The Economist , CEB, and TNS Global, reveals that CEOs believe CIOs are not in sync with the new issues CEOs are facing. CEOs also tell us that CIOs do not understand where the business needs to go and how IT should support strategic goals. Barriers to entry have been destroyed.

CIO 8

CIO CEO Outsourcing Agility 8

Modern Servant Leader

NOVEMBER 18, 2010

Know Your Social Media Hierarchy. Innovation. Social Media. Servant Leadership Observer – December 2010. Careers for Servant Leaders. Peer-to-Peer Microfinance: A Sustainable Solution to Poverty. The Value of Making Time for Gratitude. Task Prioritization and Time Management – John Maxwell Style. Collaboration.

Servant Leader 150

Servant Leader Leadership Microfinance Discount 150

Harvard Business Review

MAY 29, 2017

It wasn’t long ago and, yet, in technology terms, it’s almost an eternity — ride- or hotel-sharing companies didn’t exist yet and the first generation of social media platforms were just hitting the mainstream. CIOs, in addition, have gotten a prime seat at the table. So much has changed since then.

CIO 9

CIO Survey Strategic Planning Technology 9

Harvard Business Review

JULY 31, 2013

But there''s a catch for CIOs and other tech-minded executives: to keep creating opportunities, companies must keep changing the experience or fall behind. This puts immense pressure on the organization to keep up with the competition while trying to innovate in its own right. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 8

CIO Technology Media Information Technology 8

Harvard Business Review

SEPTEMBER 13, 2012

Then came the cloud, which only heightened frustration with IT's lack of velocity in delivery, and managers flocked to outside vendors to automate various business processes, from customer relationship management to supply chain reporting to social media analytics. Finally, changing central IT's role can generate widespread support.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

DECEMBER 4, 2013

Much as war is too important to be left to the generals, the business of network effects is too valuable to be entrusted to the CMOs and CIOs. IT may understand the underlying software, algorithms and digital media. Similarly, marketing loves the virality that social media and network effects facilitate.

Management 8

Management Supply Chain CIO Core Competence 8

Harvard Business Review

JULY 17, 2017

Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Some industries, like photography and media, were impacted earlier. Insight Center.

Industry 10

Industry Short-term Planning Long-term 10

Harvard Business Review

MARCH 4, 2011

Ushered in by the onslaught of mobility, social media, and online commerce, the rampant consumerization of IT is creating a power shift from associate to shopper. Some retailers are responding with clever innovations. Replicate the personal social media experience. Big difference. That is a battle most retailers will lose.

Retail 15

Retail Attrition CIO CFO 15

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Know the ROI: As the pace of technology innovation increases, the savvy professional will curate and invest in the platforms that matter.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

APRIL 15, 2013

Innovative digital marketing approaches in social media, CRM, and other areas dominate the discussion. Sure, an ample pile of dollars can be attributed to big spending on a few analog media channels, like Super Bowl ads, for example. Yesterday''s Linux hackers are now the chief architects and CIOs of the largest enterprises.

CIO 8

CIO Marketing CRM Information Technology 8

Harvard Business Review

MAY 23, 2012

We do not know to what extent this approach was replicated within the bank and cannot, therefore, say whether it was applied in the CIO unit that incurred the recent trading losses. A number of executives in the Chief Investment Office (CIO), where the loss was incurred, left the bank soon after the loss had been revealed.

Risk Management 9

Risk Management CIO Management Banking 9

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

JUNE 18, 2013

media companies. As importantly, an effective cybersecurity framework has to overcome barriers to continued economic growth — creating an environment that protects and nurtures innovation. A growing number of corporate boards are demanding regular updates from CISOs or CIOs on their states of readiness.

Cooper 8

Cooper CIO Risk Management Telecommunications 8

Harvard Business Review

MARCH 9, 2018

These companies spent millions to develop digital products, infrastructures, and brand accompaniments, and got tremendous media and investor attention, only to encounter significant performance challenges, and often shareholder dissent. A charismatic CIO or Chief Digital Officer may make it even harder to be level-headed in those heady times.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Im sick about it. I doubt it. Im sick about it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

MAY 8, 2018

What you didn’t know is that during the 2016 season, the NFL made major league-wide improvements to its radio frequency technology, both to prevent interference from media using the same frequency and to prevent tampering. ‘You’re going to be a great innovator,’ and he is.”

CIO 8

CIO Analysis Technology System 8

Harvard Business Review

OCTOBER 26, 2015

As innovation consultant Pete Maulik told me, “It’s time to switch from here they come to this is how we’re going to win.” ” Here are three big companies using innovative approaches to make this crucial connection. That’s an enormous mistake. MassMutual Walks the Talk by Talking. .

Company 8

Company Hotels Travel Class 8

Harvard Business Review

APRIL 16, 2013

For example, take an IT security firm targeting the CEOs, CIOs, and general counsels of small healthcare providers. This is not about providing a laundry list of capabilities and products, or making broad statements about quality, innovation or customer focus. Determine what these clients value most (speed, cost, etc.)

Bottom-up 8

Bottom-up Press Release Sample CIO 8

Harvard Business Review

JULY 20, 2012

In just a few years, social media has come to dominate many of our personal communications. Most organizations, however, still view social media as a threat to productivity, intellectual capital, security, privacy, management authority, or regulatory compliance. We collaborate daily, sometimes productively, sometimes not.

Media 16

Media Organization Intellectual Capital CIO 16

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. Today''s CIO Needs to Be the Chief Innovation Officer.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

AUGUST 1, 2013

CIOs need to provide infrastructure at a lower cost and with more agile capability. Facebook, Google, and other digital companies invest in similar capabilities giving them a seemingly endless stream of innovations and experiments from a single platform. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

NOVEMBER 19, 2012

If you have to stand in line," explained Bill Martin, vice president and CIO, "the ship suddenly seems too big and the experience diminishes sharply.". That is true when digital technology is viewed in isolation such as building big data in customer service, social media in marketing, or mobility in the sales force.

IT Strategy 8

IT Strategy Strategy Class Offshoring 8

Harvard Business Review

JUNE 26, 2017

But despite the different timescale, the challenge for real estate executives is not unlike the one facing CIOs: to make sure a new investment will not quickly become obsolete. Those collisions, as research (mine and others’) shows , increase learning, collaboration, and ultimately innovation. Innovation in structural systems.

Real Estate 8

Real Estate Technology Hedge Project 8

Harvard Business Review

FEBRUARY 18, 2015

Adapt to the new: Keep innovating. Customers via social media have access to more information about suppliers, their products and prices, and others’ experiences. Innovate through experimentation. That’s why innovation is essential. Buying behavior has changed in many markets. The same should be true in sales.

Process 8

Process CIO Strategy Marketing 8

Harvard Business Review

MARCH 13, 2013

The latest innovation to attract detractors: promoted posts, in which a person or a company pays to have their status update prioritized in users' feeds. Becoming a Digital Business (CIO Insight). Facebook has never shied away from trying new things — even if its customers find those things unpalatable.

Advertising 8

Advertising CIO Taylorism Taylor 8