Harvard Business Review

MARCH 3, 2011

Five years ago, Chief Information Officers (CIOs) were on top of the world. However, a global recession and the inability of CIOs to deliver on business value have tarnished their status. Today's CIOs are under pressure to deliver on requests for innovation, cost reduction, connectivity, and a growing demand for business intelligence.

CIO 15

CIO Chief Information Officer Budgeting Technology 15

Harvard Business Review

AUGUST 2, 2013

CIOs who do great things in leading IT soon gain extra responsibilities. By helping business leaders to improve their businesses, the CIO becomes an obvious candidate to fill any open role that involves technology, process, or strong governance. Some CIOs become CIO-Plus-COO or CIO-Plus-Head of Shared Services.

CIO 8

CIO Technology Apparel Information Technology 8

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Adopt emerging technologies, while weighed down by the past. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. Be strategic and operational. Stay secure and boost innovation.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JUNE 7, 2013

The findings are sobering: almost half of CEOs view their CIOs as out of step with the business and about the same percentage think IT should be a commodity service, purchased as needed. Talent management is critically important. So the good news is it represents more opportunity for others — people who want to be CIOs someday.

CIO 8

CIO Hamel Webinar Talent Management 8

Harvard Business Review

NOVEMBER 9, 2012

In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO). A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.".

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

MARCH 29, 2012

billion , entrepreneurial companies with technology at their core have disrupted entire industries and threatened or eliminated incumbents. A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation.

Technology 14

Technology Venture Capitalist CIO ROI 14

Harvard Business Review

JULY 8, 2018

Dell Technologies surveyed 3,800 business leaders from around the world to uncover their forecasts for the next decade. Hi everybody, we’re live here at Dell Technologies World 2018. Hi everybody, we’re live here at Dell Technologies World 2018. Stella Low, Dell Technologies. Stella Low, Dell Technologies.

Technology 8

Technology Industry Content CIO 8

Harvard Business Review

OCTOBER 3, 2017

By Dave Aron, Global Research Director, Leading Edge Forum, DXC Technology. This is especially important and challenging in the IT and digital domains, because the “artist formerly known as the IT organization” is evolving rapidly as new technologies take hold. Managers lose the automatic right to “own” staff.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

AUGUST 8, 2013

But massive disruptions in business models, technology, and the work force have been throwing up massive new challenges for CIOs and other technology leaders. Consequently, CIOs and business leaders with a technology focus face more cacophony and challenge than ever before. See accompanying chart.)

CIO 8

CIO Succession Fast Follower Chief Information Officer 8

Harvard Business Review

AUGUST 18, 2017

When we talk about “learning to love your job” or “managing yourself,” it’s often in the context of junior or midlevel roles. Senior executives struggle with burnout just like everyone else, and technology has made this issue more prevalent than ever. What aspects of their jobs are most important to them?

Execution 14

Execution CIO Chief Information Officer Learning-by-Doing 14

Harvard Business Review

NOVEMBER 27, 2018

In our surveys, more than 66% of CEOs said they expect their companies to change their business model in the next three years, with 62% reporting they have management initiatives or transformation programs underway to make their business more digital. Digital business also is creating new challenges for information and technology (I&T).

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

JULY 22, 2014

This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

FEBRUARY 18, 2011

I was curious about the doctors' and nurses' skill at speaking about difficult matters, and in response to my questions the staff introduced me to the small but growing literature on palliative care. I was so taken with it that I've adapted it for my exec ed classes to help CIOs learn how to speak difficult truths more easily and effectively.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

AUGUST 26, 2013

With a tsunami of new digital technologies all converging simultaneously — social, mobile, cloud, analytics and embedded devices — there has been, once again, a cry for corporate IT to radically change to enable the digital transformation of businesses. There is no time for complacency. Research points to the latter.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

OCTOBER 12, 2011

It helps students see that Kodak did not understand or invest in the digital technologies that were to sweep away its business, a failure usually attributed to incumbent executive myopia. The CIO was Katherine Hudson, who is considered by many people to have launched the modern IT outsourcing movement while at Kodak.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

AUGUST 6, 2013

But when we at CEB ask CIOs who in IT is responsible for understanding and responding to these needs, we get an uncomfortable silence. For years, CIOs have sought a "seat at the table" by building strong links with senior business leaders. Today''s CIO Needs to Be the Chief Innovation Officer. IT management'

CIO 8

CIO Marketing Project Trends 8

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. I''m often struck by how many articles exclusively focus on new or emerging technology and their productivity or efficiency effects. Google''s CIO on How to Make Your IT Department Great.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

JULY 26, 2013

While the schools'' own IT infrastructures and apps proved disconcertingly incompatible, Dropbox and skillfully edited Skypes facilitated exactly the kind of real-time and asynchronous coordination and "version management" needed to deliver a "knock-their-socks-off" plan fast. Are We Asking Too Much of Our CIOs?

Media 8

Media Power CIO Supply Chain 8

Harvard Business Review

MARCH 20, 2015

Many skilled jobs require a considerable amount of learning while doing, but learning requirements have reached unrealistic levels in many roles and work situations today. This phenomenon of “too much to learn” is not only feeding the perception of critical skills shortages in many sectors, but it can also accelerate burnout.

Six Sigma 8

Six Sigma Health Care Supply Chain Technology 8

Harvard Business Review

SEPTEMBER 14, 2016

Their purpose is to instill the company’s vision and values and cultivate critical skills and competencies. For a number of years, IBM organized the Center for CIO Leadership as a “global community to advance the profession.” In contrast, IBM’s program helped CIOs be better business leaders.

CIO 8

CIO Chief Financial Officer White Paper Learning-by-Doing 8

Leading Blog

MARCH 18, 2011

In today’s high-velocity environment, Scott Klososky believes you need to understand how to guide your organization in the implementation and usage of technology—in short, how your organization “does” technology. [As The Velocity Manifesto details key actions you must take to gain an advantage in the digital age.

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

JUNE 23, 2017

Many conversations about data and analytics (D&A) start by focusing on technology. A robust, successful D&A function encompasses more than a stack of technologies, or a few people isolated on one floor of the building. reduced instances of teams playing four games in five days by 26%. Jumpstart process and cost efficiency?

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

MARCH 9, 2018

This kind of unfortunate decision has happened over and over again, in wave after wave of transformative business technology. Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. It is multi-faceted and diffuse, and doesn’t just involve technology.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

JUNE 21, 2017

That means retailers must learn to compete head-on with Amazon in two fundamental capabilities: agile innovation and expense management. They’re also multidisciplinary (with all the digital and physical skills to complete the task), self-governing, and geared for rapid pivots rather than predictable straightaways. of sales on IT.

Retail 8

Retail Planning Agility Innovation 8

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. Make sure the critical skills don’t already exist in-house. ” Wilson was exactly what the business needed. Wilson went on to be COO of The Gap Inc.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

JULY 19, 2013

Selling skills are now even more important. Redesign processes with sales tasks, not the technology, in mind. The role of data is not to make a manager sound "analytical." They visit dealers less frequently and sales reps must be better at closing the sale with more-informed customers. It''s estimated that each U.S.

Disintermediation 8

Disintermediation CRM CIO Retail 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” Consider three critical mega-trends: resource constraints and rising commodity prices; climate change and extreme weather; and radical, technology-driven transparency. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

MARCH 19, 2013

The investment, both in dollars and management commitment, can be large. CIOs stress the need to entirely remake data architecture and applications. Business managers scratch their heads — while insisting on knowing upfront what the pay-off will be from the spending and the potentially disruptive organizational change.

Planning 8

Planning Strategic Planning CIO Competitive Advantage 8

Harvard Business Review

DECEMBER 30, 2011

Training and development programs almost universally focus factory-like on inputs and outputs — absorb curriculum, check a box; learn a skill, advance a rung; submit to assessment, fix a problem. These are skills and qualities you have to cultivate and practice.".

Development 17

Development Biotechnology CIO Short-term 17

Harvard Business Review

MARCH 15, 2011

A CIO who has survived an ERP implementation can wear his wounds proudly for the rest of his life. Rule 2: Don't assume that a vendor with general skills can handle specialized projects. Like many other difficult experiences in life, this immediately put me in mind of ERP. But I broke them all.

Due Diligence 14

Due Diligence Critical Success Factor CIO Software 14

Harvard Business Review

JULY 25, 2013

It is all well and good — and true — to say that the role and mandate of the CIO are expanding. But too many organizations are stretching their Chief Information Officers (CIO) too thin. Chief "Innovation" Officer: Looking for disruptive technologies to drive innovation. CIOs especially need: an integrative mind.

CIO 8

CIO CFO Chief Information Officer Business Intelligence 8

Harvard Business Review

JULY 14, 2017

Sponsored by DXC Technology. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. Let’s see what happens when we connect them rather than manage them — that is, focus on the links rather than the nodes. We normally think of people as something to be managed.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives. and how they work together.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

NOVEMBER 11, 2016

Recently, with the evolution of IT and the internet, we saw the rise of CIOs to help companies organize their information. Some chief data officers and forward-thinking CIOs are effectively taking on this role.). Strong intrapreneurial skills. An effective chief AI officer should have experience managing AI teams.

CIO 12

CIO Maturity Learning-by-Doing Industry 12

Harvard Business Review

AUGUST 5, 2013

Over the next two years, this change in how sales people interact with customers will redefine what the product content will be, how the sales staff will use a new CRM platform to record visits online, and how new insights will be derived from these interactions across sales, marketing, and brand management — ultimately driving decisions.

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

JULY 24, 2013

As the drive toward increased digitization continues, enterprises have to get a handle on this total digitization — and corporate CIOs have to step up to the challenge. Three Approaches to Managing Total Digitization. How are enterprises managing the spread and scope of total digitization? Coordination.

CIO 9

CIO Organization Committee CTO 9