Strategy Driven

JULY 17, 2020

If you own a logging business, for example, an industry risk specialist is in a better position to identify logging insurance risks than a risk pro who specializes in the retail industry. You don’t need to look beyond the coronavirus to see how a disaster can disrupt your business operations. Which risks pose a more imminent threat?

Insurance 66

Insurance Policies Industry Operations 66

Harvard Business Review

DECEMBER 6, 2011

This post is part of the HBR Forum, The Future of Retail. Along with the growth in scale of leading retailers in the 20th century came a growing attitude toward the people working in the stores: they were a cost to be minimized. Yet at one large retail chain we studied (pdf) , those systems didn't seem to be doing the trick.

Retail 14

Retail Merchandising Succession Taylorism 14

Strategy Driven

NOVEMBER 2, 2015

To help resist an automatic impulse to hit the reply button, consider these three quick tips: Turn off all email notifications, including pop-up windows, alarms, and ring tones. He is the founder of The Potential Project – a leading global provider of corporate based mindfulness solutions operating in 20 countries.

Productivity 50

Productivity Products Strategy Covey 50

Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. Of course, it’s imperative to leverage these public relations 'wins' in your sales, marketing and business development efforts. 7 Tips for Social Media Marketing. Transparency Translates.

Crisis 50

Crisis Strategy Brand Telemarketing 50

Building Personal Strength

OCTOBER 27, 2010

Is it the clothing retail business? Can you operate weapons? People who want to be successful should get serious work about developing themselves in all four of these areas. And in my new online self-development service, ProStar Coach. Is it the restaurant business? If so, do you understand that business? On this blog.

Skills 44

Skills Bottom-up Video Blog 44

Harvard Business Review

MAY 17, 2016

The ability to make thousands of changes a day to its online retail service has been a key reason Amazon is expanding its online lead over Walmart and other historically “bricks and mortar” retailers. Large decreases in costs by eliminating the waste of fully developing features that fail in the market.

Innovation 8

Innovation Company Software Engineering 8

Harvard Business Review

JUNE 7, 2016

Operations in a Connected World. Some retailers and manufacturers—in the apparel, footwear, and electronics industries—have launched programs to make their customers interested in preserving their products and preventing things that still have value from going to the landfill. Insight Center. Sponsored by Accenture.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

NOVEMBER 23, 2010

Drawing on her work with business leaders, she has developed the following categorization of how people prefer to think: Conceptual : Reads signs of coming change; sees the "big picture"; recognizes new possibilities; tolerates ambiguity; integrates ideas and concepts; communicates through analogy and metaphor; inspires with visions of the future.

Process 15

Process CEO Insurance Banking 15

Harvard Business Review

NOVEMBER 23, 2010

He started very well, but as soon as his cash flow improved, financial burdens from family systems stifled his operations. When I founded the nonprofit African Institution of Technology , I initially focused on helping African entrepreneurs or artisans, especially those with only primary education, develop new skills and market opportunities.

Books 13

Books Guidelines Banking Telecommunications 13

Harvard Business Review

APRIL 29, 2015

MedStar operated nine hospitals, but realized that its long-held objective of increasing revenue and profits at those venues was unsustainable, given the outcries over runaway medical costs. Doing that required developing a new business model in which MedStar would get paid to keep patients well. Insight Center. Sponsored by Accenture.

Strategy 8

Strategy Long-term Health Care Insurance 8

Harvard Business Review

JULY 14, 2017

When we asked one successful online retailer “How do you compete with Amazon?” But platforms and networks can be developed in many different ways. Retailers like Walmart and Macy’s manage a supply chain, buying and reselling their own inventory. ” the response was “You don’t.”

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

In the CEO Afterlife

JUNE 13, 2011

To that end, we must continuously achieve superior financial and operating results while adhering to the highest standards of business conduct. Our mission is to operate the best specialty retail business in America, regardless of the product we sell. Exxon Mobil Corporation’s mission is an example of a poor statement.

Mission Statement 209

Mission Statement CEO Human Resources Brand 209

Harvard Business Review

SEPTEMBER 22, 2011

Phones4U, a UK mobile phone retailer, announced a big increase in the weight of Net Promoter scores in its frontline pay plan. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. More and more companies are tying incentive pay to customer metrics.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

FEBRUARY 5, 2015

For any strategy to be successful and sustainable, an organization must develop an offering that attracts buyers; it must create a business model that enables the company to make money out of its offering; and it must motivate the people working for or with the company to execute the strategy. This is a trap many companies fall into.

Blue Ocean Strategy 8

Blue Ocean Strategy Strategy Execution Supply Chain 8

Harvard Business Review

DECEMBER 14, 2016

In the meantime, retail and wholesale markets have stalled around the country. billion annually in currency operations costs. Furthermore, there are three fundamental structural factors to be mindful of as we understand the Indian context: India’s ties to cash are strong, even by developing country standards.

Banking 8

Banking Cost Policies Supply Chain 8

Harvard Business Review

NOVEMBER 30, 2010

Brook Manville consults to socially-minded enterprises on matters of strategy and organizational development. Brook Manville consults to socially-minded enterprises on matters of strategy and organizational development. His most recent books are Competing on Analytics: The New Science of Winning and Analytics at Work.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

MAY 5, 2011

But that hasn't been the case at Danaher, DuPont, and Staples, which have continually improved their operations over many years, to the delight of their customers. Staples, the $23 billion office products retailer, began its formal process improvement activities in the late 1990s by consolidating them into an internal consulting group.

Six Sigma 14

Six Sigma Process Tips Lean Manufacturing 14

Harvard Business Review

MARCH 2, 2016

The economy we’re operating in today may have been built to serve corporations, but not many corporations are doing well in the digital environment. Even the apparent winners are actually operating on borrowed time and, perhaps more to the point, borrowed money. It bills itself as a way of connecting drivers and passengers.

Technology 8

Technology Short-term Long-term Creativity 8

N2Growth Blog

JANUARY 10, 2017

Artificial Intelligence (AI) is at a tipping point, leading a watershed shift to digital intelligence by discovering previously unseen patterns, drawing new inferences, and identifying new relationships from vast amounts of data. A retail cognitive assistant is a sample Cognitive/AI application. Sundar Pichai, Google CEO, October 2016.

Positioning 150

Positioning Company Engineering Incubator 150

Harvard Business Review

AUGUST 17, 2015

” Manufacturers and retailers can jointly learn what shelf sets, aisle layouts, signage, and promotions are capturing attention and changing shoppers’ behavior in the moment. That insight drove the development of a new sub-brand for the Secret line, Destinations, which promises scents that evoke locales and seasons.

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

JANUARY 10, 2013

Academics and practitioners have built on Christensen's work to develop robust frameworks that can help leaders to spot disruptive developments early and respond appropriately. Sifting through this work highlights three seminal moments in any disruptive innovation's development: Conception. 3-D printing.

Trends 8

Trends Disruptive Innovation Christensen Business Model 8

Harvard Business Review

DECEMBER 18, 2012

A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a "tipping point" with more companies putting sustainability "on the management agenda.". In reality, both views were right. The share of U.S. Company Stories.

Supply Chain 8

Supply Chain Constraint P&L Energy 8

Harvard Business Review

DECEMBER 20, 2016

At the state level, New Jersey passed a big new gas tax , and Oregon , Illinois , and California developed robust energy and climate policies. Nine big brands with operations in Ohio publicly pressed the state to reinstate energy efficiency and renewable energy portfolio standards. All of this will affect companies of all stripes.

Energy 8

Energy Banking Chemicals Globalization 8