Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

N2Growth Blog

FEBRUARY 8, 2019

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. At some point founders need to shift their focus from making the idea real to building a team and then an organization that will make the idea real.

Delegation 243

Delegation Maturity CEO Execution 243

Strategy Driven

JANUARY 31, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. area, a move it describes as “driven largely by health care reform, which demands an integrated regional network.&# Many insurers simply exit a market once a rival negotiates an MFN.

Crisis 63

Crisis Health Care Insurance Newsletter 63

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. health care keeps getting costlier. These astronomical costs are largely due to the way competition works in American health care. Transforming Health Care. Insight Center.

Health Care 8

Health Care Innovation Insurance Disruptive Innovation 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Marshall Goldsmith

NOVEMBER 24, 2010

In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. organizations we characterize as "service profit chain leaders." These employees recommend new employees to the organization, and participate in efforts to improve current products, services, and processes.

Heskett 117

Heskett Competitive Advantage Health Care Short-term 117

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

JUNE 14, 2017

End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. And ease of access means ease of market entry: Emerging data providers can get on their feet quickly and create new sources of competition.

Health Care 8

Health Care Levitt Competitive Advantage Pharmaceuticals 8

Harvard Business Review

MARCH 2, 2018

While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an innovation to get to market, often with limited input from patients themselves. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

Health Care 9

Health Care Innovation Mayo Stage-Gate 9

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 8

Health Care Insurance Industry Retail 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Business Model Mayo Short-term 8

Strategy Driven

MAY 15, 2015

It is becoming increasingly rare to find an individual or organization that has not yet been required to team with others. The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Teams of health care professionals, as found in clinics and hospitals.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

JUNE 13, 2014

Historically, corporate Goliaths have taken one of two approaches to this kind of upstart competition—try to muscle them out of the market or bring them into the fold through acquisition. A concrete example comes from within my own company, McKesson, the largest health-care services firm in the US.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

NOVEMBER 15, 2013

This tax represents a key public policy innovation that is a rare win-win: it will hold down health care costs while raising substantial tax revenues. Third, it is inefficient: since individuals are buying health insurance with tax-subsidized dollars, they buy too much insurance, which in turn leads to too much health care.

Health Care 8

Health Care Insurance Policies Cost 8

Harvard Business Review

SEPTEMBER 17, 2013

The pressures for fundamental change in health care have been building for decades, but meaningful change has been limited while the urgency of change only grows. There is only one real solution, which is to dramatically increase the value of health care. And with such deep societal concerns about health care spending?

Health Care 8

Health Care How To Cost System 8

Strategy Driven

JUNE 19, 2015

Organizations rely on their data in order to make critical operational, tactical, and transactional business decisions that significantly affect the survival and livelihood of their company. Because data breaches cannot be prevented, preparation is an organization’s only line of defense.

Software 50

Software Insurance System Operations 50

Harvard Business Review

AUGUST 6, 2018

All the anonymized data is securely stored on the blockchain, which supports smart contracts , making it possible to manage the rights, permission, and access to the health data. Participating organizations use Distributed App (an interface to blockchain contract) to access the anonymized data through smart contracts.

Health Care 8

Health Care Technology System Library 8

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

Harvard Business Review

MARCH 22, 2017

What makes marketing creative? Is a creative marketer more artist or entrepreneur? Historically, the term “marketing creative” has been associated with the words and pictures that go into ad campaigns. But marketing, like other corporate functions, has become more complex and rigorous.

Creativity 11

Creativity Marketing Agility Budgeting 11

Harvard Business Review

NOVEMBER 22, 2016

Building market share by delivering rich, intuitive experiences is a key goal for all organizations. For health insurers, this customer centricity is an imperative. Individual consumers now have increasing freedom to shop for health plans and to choose how they spend their healthcare dollars. Validation of capabilities.

Health Care 8

Health Care Planning Content Insurance 8

Harvard Business Review

MAY 8, 2018

Inside candidates, often groomed by their predecessors, bring firm-, market-, and industry-specific knowledge that outsiders might take years to acquire. Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. Both have advantages.

CEO 8

CEO Competitive Advantage Productivity Products 8

Strategy Driven

JANUARY 20, 2012

As organizations expand and grow, the skills that led to success often won’t sustain further development in a more complex, high-stakes environment. If you don’t hold a finance or operations position, consider cross training. Find someone inside or outside your organization who has achieved what you aspire to do.

Execution 62

Execution How To Finance Competitive Advantage 62

Harvard Business Review

JULY 31, 2017

Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. There has been a rapid uptake in health care, consumer marketing, crime reduction, agriculture, scientific research, and many other areas. Academics may not have helped us.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. The Obama campaign's techniques, tools and technologies deserve detailed and dedicated attention from every organization that takes data-driven decisions seriously. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8

Harvard Business Review

NOVEMBER 8, 2012

At HBR, we've been tracking the rise of Big Data in the private sector for some time, and see this as a useful case study of how one organization actually implemented those analytic principles to get results. A lot of organizations aren't good at that because our data is fragmented. They have around 20 million lives under care.

Organization 15

Organization Health Care Supply Chain Magazine 15

Harvard Business Review

NOVEMBER 3, 2016

Meanwhile, the alternative — housing subsidies, unemployment insurance, health care subsidies, even incarceration costs — generate huge social costs. Meanwhile, Starbucks, CVS Health, Walmart, and JPMorgan Chase joined with more than a dozen other large U.S. For women, the spread 10 years out is 16%.

Organization 8

Organization Chief Operating Officer Education Software 8

Harvard Business Review

MARCH 2, 2015

In fact, her love of the city’s mingled cultures and vibrant local businesses was one of the things that had inspired her to cofound Unamano, now a world-renowned nonprofit that supported entrepreneurship in emerging markets. Unamano’s mission was to help entrepreneurs in emerging markets—not in the United States.

Case Study 8

Case Study Incubator Marketing Real Estate 8

Harvard Business Review

DECEMBER 10, 2015

In today’s health care landscape, consultants often advise independent hospitals to merge with a larger health system. Leading Change in Health Care. Five main factors make our clinical partnerships work: Joint operating committees that meet regularly. Insight Center. Sponsored by Optum.

Health Care 8

Health Care Committee Balanced Scorecard Discount 8

Harvard Business Review

JUNE 13, 2017

Given that this intervention could prevent more suffering than many wonder drugs, one would expect that there would be zero market for a breathing machine that didn’t make lung-preventive ventilation as easy as possible. But in health care, few things work as expected. Health care is woefully underengineered.

Technology 8

Technology Health Care Wireless System 8

Harvard Business Review

APRIL 10, 2017

We all want to be part of a great organization and a high-performance workplace. But there’s more than one kind of successful organization, and there are many kinds of productive workplaces. These organizations have achieved tremendous success in the marketplace with vastly different approaches to the workplace.

Health Care 13

Health Care How To Hedge Environment 13

Harvard Business Review

JULY 27, 2015

companies were making progress on the operations front, but now they seem to have lost their way—and business schools are in a position to help set them right again. In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. A few decades ago, U.S.

Lean Production 8

Lean Production Operations Health Care Talent Management 8

Harvard Business Review

JULY 3, 2014

When I took over as chief marketing officer at GE, the mandate from CEO Jeff Immelt was to make marketing a vital operating function that could drive organic growth. We realized early on that it wouldn’t be enough for marketers just to focus on advertising and external messaging. Shape the market early.

Innovation 15

Innovation Marketing Incubator Class 15

Harvard Business Review

NOVEMBER 18, 2013

For instance, larger scale has enabled many hospital systems to lower their per-patient operating costs significantly. However, reform and other market changes are altering the scale equation for hospital systems, so some of the traditional advantages that larger scale has traditionally brought them may no longer apply.

Health Care 8

Health Care System Cost Price 8