Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Kelvin Murray/Getty Images. What about solutions? ” I beg to differ. Insight Center.

Health Care 8

Health Care Bureaucracy Hamel System 8

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Health Care 12

Health Care Chief Financial Officer Comparison Quality 12

Harvard Business Review

MARCH 28, 2018

Consider that in just the first two months of 2018, 24 health care provider organizations reported data breaches affecting over 1,000 patients each, a 60% increase over the same time period last year. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

JANUARY 21, 2013

Providing employee health care has become a real challenge for businesses, especially in the United States, where costs keep rising inexorably. The fact that we are self-insured — the company itself pays their health claims, not an outside insurance company — makes us prudent about our costs.

Health Care 9

Health Care Innovation Marketing Insurance 9

Harvard Business Review

NOVEMBER 22, 2017

Yet health care, which represents about 10% of global GDP, has lagged behind other sectors. But that is about to change, as big data and the ability to crunch it will deliver actionable insights that will increase health care’s reach, efficiency, accuracy, and value. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Power GDP 8

Harvard Business Review

JANUARY 13, 2015

For years, one prescription to health care woes in the United States has been to shift costs to consumers. While patients are paying more and more out of pocket for care, key challenges stand in the way of them operating as effective consumers. Reconceive the market. Three obstacles.

Health Care 8

Health Care Insurance Long-term Bottom-up 8

Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

Harvard Business Review

OCTOBER 30, 2017

Finally, health care, which has been largely immune to the forces of disruptive innovation , is beginning to change. health care keeps getting costlier. These astronomical costs are largely due to the way competition works in American health care. Transforming Health Care. Insight Center.

Health Care 8

Health Care Innovation Insurance Disruptive Innovation 8

Coaching Tip

JANUARY 19, 2013

Now companies from software and health-care providers to manufacturers are radically remaking that model, shifting from expensive field staffs to more cost-efficient employees who use phones and computers to reach customers. Understanding and executing a proven sales process makes all the difference in face-to-face or virtual selling.

Health Care 109

Health Care Brainstorming Software Class 109

Harvard Business Review

DECEMBER 11, 2015

In doing so, suggested Jerry Solon, PhD, of the University of Pittsburgh, it is possible to start making real inferences about the inputs (health care services) that generate an output (treating a patient). health care. The second and less obvious reason is the state of the wiring of all health care transactions.

Health Care 8

Health Care Analysis Constraint Transportation 8

Harvard Business Review

APRIL 2, 2018

We invest billions of dollars each year in medicines, new technologies, doctors, and hospitals—all with the goal of improving health, arguably our most prized commodity. health care system woefully underperform relative to those made in health care in other countries. Yet, investments in the U.S.

Health Care 8

Health Care Insurance Pharmaceuticals Incentives 8

Great Leadership By Dan

JULY 3, 2014

Advisor Ira Magaziner’s recently released 1995 memo to President Bill Clinton about his ‘ultraliberal’ wife’s perceived influence on health-care reform hints at Hillary Clinton’s real influence as a spouse. Could Thomas Cromwell or Cardinal Richelieu have operated as effectively in the dark if their spies had all been on LinkedIn?

Influence 229

Influence Media Health Care Follow-up 229

Harvard Business Review

MARCH 2, 2018

While this “lab-bench to bedside” approach has improved healthcare globally, it can take years, even decades, for an innovation to get to market, often with limited input from patients themselves. Health Care’s New Frontier. How technology is changing the design and delivery of care. Insight Center.

Health Care 10

Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

JUNE 14, 2017

End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. And ease of access means ease of market entry: Emerging data providers can get on their feet quickly and create new sources of competition.

Health Care 9

Health Care Levitt Competitive Advantage Pharmaceuticals 9

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

FEBRUARY 9, 2017

Institutions purchase hundreds of individual, siloed technologies — each with its own work processes, training, and user interfaces — based on what the market offers. We then plop them into an ICU or operating room and hope that they somehow work together. Generally speaking, they don’t.

Health Care 8

Health Care Engineering System Gordon 8

Harvard Business Review

DECEMBER 23, 2014

They can use their market power (they direct the bulk of health care dollars) and understanding of different consumer segments to create innovative products, services, and partnerships that address consumers’ needs. In the process, they can help move us all toward a low-cost, value-based health care system.

Health Care 9

Health Care Insurance Industry Retail 9

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Strategy Driven

JANUARY 31, 2011

area, a move it describes as “driven largely by health care reform, which demands an integrated regional network.&# Many established actors in the health care industry – including insurers, brokers and providers – are searching for ways to increase their market clout. Johns Hopkins is not alone.

Crisis 63

Crisis Health Care Insurance Newsletter 63

Harvard Business Review

JULY 22, 2014

In health care, the Hippocratic Oath — “first, do no harm” — can hold as much sway in the board room as it does in the exam room. Among health care leadership, it can have the unintended effect of promoting inaction over change and innovation. health care has become akin to a smothered child—stifled and arrested.

Health Care 8

Health Care Information Technology Learning-by-Doing Information 8

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change. Insight Center.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

NOVEMBER 15, 2013

This tax represents a key public policy innovation that is a rare win-win: it will hold down health care costs while raising substantial tax revenues. Third, it is inefficient: since individuals are buying health insurance with tax-subsidized dollars, they buy too much insurance, which in turn leads to too much health care.

Health Care 8

Health Care Insurance Policies Cost 8

Harvard Business Review

AUGUST 6, 2018

How companies are using artificial intelligence in their business operations. CareAi stationed in markets, churches, mosques, and other public arenas could help citizens who live in places with limited healthcare facilities, especially if the recommendations are personalized with the patients’ medical records.

Health Care 10

Health Care Technology System Library 10

Harvard Business Review

JUNE 13, 2014

Historically, corporate Goliaths have taken one of two approaches to this kind of upstart competition—try to muscle them out of the market or bring them into the fold through acquisition. A concrete example comes from within my own company, McKesson, the largest health-care services firm in the US.

Health Care 8

Health Care Innovation Airlines Retail 8

Harvard Business Review

SEPTEMBER 17, 2013

The pressures for fundamental change in health care have been building for decades, but meaningful change has been limited while the urgency of change only grows. There is only one real solution, which is to dramatically increase the value of health care. And with such deep societal concerns about health care spending?

Health Care 9

Health Care How To Cost System 9

Marshall Goldsmith

NOVEMBER 24, 2010

In our book, we studied the practices of organizations like Wegmans Food Markets, ING Direct, and Harrah's Entertainment. These actions, coupled with incentives that elicit new ideas for improving operations can send important positive messages at a time of stress. organizations we characterize as "service profit chain leaders."

Heskett 117

Heskett Competitive Advantage Health Care Short-term 117

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Teams of health care professionals, as found in clinics and hospitals. Here are some examples of Joint-Venturing: Producers of energy create an independent drilling or marketing entity.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

MARCH 22, 2017

What makes marketing creative? Is a creative marketer more artist or entrepreneur? Historically, the term “marketing creative” has been associated with the words and pictures that go into ad campaigns. But marketing, like other corporate functions, has become more complex and rigorous.

Creativity 14

Creativity Marketing Agility Budgeting 14

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8

N2Growth Blog

FEBRUARY 8, 2019

Missing the turn or making it too late can cause a company to stagnate or implode or can spell the death of the idea; or worse, the idea becomes someone else’s to bring to market without you. And, you operate in a fishbowl. Others do not. What’s the differentiator? The winners make the shift from Founder to Leader.

Delegation 201

Delegation Maturity CEO Execution 201

Strategy Driven

JUNE 19, 2015

Organizations rely on their data in order to make critical operational, tactical, and transactional business decisions that significantly affect the survival and livelihood of their company. An organization’s customers, transactions, operations, and reports can all be affected by its data integrity.

Software 50

Software Insurance System Operations 50

Harvard Business Review

NOVEMBER 22, 2016

Building market share by delivering rich, intuitive experiences is a key goal for all organizations. For health insurers, this customer centricity is an imperative. Individual consumers now have increasing freedom to shop for health plans and to choose how they spend their healthcare dollars. Focus on the member experience.

Health Care 8

Health Care Planning Content Insurance 8

Harvard Business Review

JULY 31, 2017

Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. There has been a rapid uptake in health care, consumer marketing, crime reduction, agriculture, scientific research, and many other areas.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

JANUARY 23, 2013

His "Obama for America" fundraising , analytics and "get out the vote" operation was a masterpiece of agile electoral innovation and entrepreneurship. There's not a brand manager, health care administrator, CMO or CIO who wouldn't benefit big-time from benchmarking their own operations to this campaign's. They're right.

Marketing 8

Marketing Chief Technology Officer Case Study Critical Success Factor 8