HR Digest

MARCH 6, 2024

There are always other jobs that skilled employees can find without too much of a struggle even in a cooling job market that appears dry of opportunity. Image: Pexels Employee Retention Strategies Cannot Be Skin-Deep Employees who don’t feel valued at work will not remain with a company for long.

Strategy 59

Strategy Mentor Creativity Planning 59

Strategy Driven

DECEMBER 7, 2018

Therefore, our loyalty to the company rises, and we are more productive. Nobody turns letters like Vanna White, making her essential to the legacy of “Wheel of Fortune.”. Study and utilize marketing and business development techniques. In the business world are those staff people who make us feel more like family.

Rogers 62

Rogers Henderson Mentor Learning-by-Doing 62

Lead from Within

MARCH 8, 2017

You can draw anecdotes and hard data from performance reviews, personal letters and commendations, and client satisfaction surveys. Above all, your objective is to gain agreement that the market rate you’re looking for is reasonable and equitable, without giving up.

Objective 77

Objective Document Survey Performance Review 77

N2Growth Blog

NOVEMBER 3, 2010

For instance, there is a story of when General George Washington was dangerously close to losing the faith and loyalty of his officers at the close of the Revolutionary War. Quoted text: "After reading a portion of the letter with his eyes squinting at the small writing, Washington suddenly stopped. What were yours?

Influence 359

Influence Blog Leadership Video 359

Strategy Driven

AUGUST 10, 2015

Often sending 100 letters a day, he was renowned for making and keeping friends. Created a demand in the market with no product (a market vacuum if you will pardon the pun). When the cleaner finally emerged on the market, it was swept up (sorry again). Max Hess, Jr. Four million sales in four years. Stay tuned….

Hotels 50

Hotels Advertising Customer Loyalty Follow-up 50

Strategy Driven

SEPTEMBER 14, 2015

Often sending 100 letters a day, he was renowned for making and keeping friends. Created a demand in the market with no product (a market vacuum if you will pardon the pun). When the cleaner finally emerged on the market, it was swept up (sorry again). Max Hess, Jr. Four million sales in four years. Stay tuned….

Hotels 50

Hotels Customer Loyalty Advertising Benchmarking 50

N2Growth Blog

NOVEMBER 29, 2010

Some employers believe in providing a little something extra to all employees during the Holiday Season as an expression of gratitude for their loyalty and contributions during the year without regard to performance. While many tend to favor this structure, it is far from perfect as well.

Blog 382

Blog Metrics Brand CEO 382

Next Level Blog

JUNE 23, 2010

One of my takeaways from the article is that McChrystal encouraged such fierce and insular loyalty to himself that he damaged his judgment and that of his team. Post another comment The letters and numbers you entered did not match the image.   When they responded in kind, he tacitly encouraged it. Please try again.

Executive Coaching 129

Executive Coaching Blog Letter Open-book 129

Strategy Driven

JUNE 17, 2013

Letter from a fan: Hello Mr. Gitomer, I read your article on LinkedIn in the Daily Herald Business Ledger here in the Chicago Suburbs. MY MARKETING MANTRA IS THE CORE OF MY SOCIAL EFFORT: I put myself in front of people that can say ‘yes’ to me and I deliver value first. I am a fan. Thanks, Kyle. The simple answer is YES.

Media 50

Media How To Brand Customer Loyalty 50

Strategy Driven

NOVEMBER 2, 2015

He goes on in all capital letters to say, “POWER IS REQUIRED FOR THE ACCUMULATION OF MONEY! Power refers to ORGANIZED effort, sufficient to enable an individual to transmute DESIRE into its monetary equivalent. POWER IS NECESSARY FOR THE RETENTION OF MONEY AFTER IT HAS BEEN ACCUMULATED!”. Reprinted with permission from Jeffrey H.

Power 50

Power Open-book Customer Loyalty Definition 50

Strategy Driven

APRIL 15, 2013

Letter from a fan: Dear Jeffrey, I’m a big fan of your weekly column, especially the one about making sales vs. measuring sales activity. REALITY: Maybe by spending more VALUE time with each existing customer it will increase their wallet share and your market share, and referrals will go UP. It describes my situation to a tee.

CRM 50

CRM Customer Loyalty Seminar Marketing 50

Strategy Driven

JULY 15, 2013

Letter from a fan: Dear Jeffrey, I sell copiers in NYC, and this year I finished as the number one rep in the nation. Customer Relationship Management Marketing & Sales buy gitomer buygitomer customer relationship management Jeffrey Gitomer marketing and sales strategydriven' Reprinted with permission from Jeffrey H.

CRM 58

CRM Customer Loyalty Competitive Advantage Books 58

Harvard Business Review

APRIL 27, 2011

Now information flows in many directions, consumer touch points have multiplied, and the old, one-size-fits-all approach has given way to precision marketing and one-to-one communications. I used to think that loyalty was the highest rung on the consumer pyramid until I became the CMO of Allstate Insurance.

Marketing 18

Marketing Content Brand Metrics 18

Tim Milburn

OCTOBER 2, 2013

They include… If I didn’t lie about my loyalty to the firm, they would never have promoted me. ” He put up posters that read: “Send they a letter.” The initial costs of entry, especially for marketing, will be prohibitive. Integrity is no simple matter. ” It was no longer an acceptable excuse.

Waterman 140

Waterman Automotive Learning-by-Doing Industry 140

Women on Business

JANUARY 24, 2011

Evaluate organizations online: their mission, major products/markets, history, and biographies of key participants. Write letters to the editors and blogs to encourage dialogue. Base marketing initiatives on shared values and multiple-agendas. A good way to start honing this courage is through Letters to Editors.

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

JANUARY 16, 2018

They can reap benefits because of higher employee productivity and customer loyalty and satisfaction. The stock market reacted negatively to the announcement Friday, costing Facebook almost 5% of its market capitalization, or about $27 billion. There is a lot of talk about purpose in business. Why is that?

Short-term 9

Short-term Company Long-term Customer Loyalty 9

N2Growth Blog

JANUARY 18, 2011

He wrote a letter to his wife, while in winter quarters, to explain why he could not come visit her and his daughter: “Whilst it would be a great comfort to see you and my little daughter, duty requires me to remain here. Patronizing, belittling or sarcastic leaders forgo trust and loyalty to prop-up their ego – big mistake.

Leadership 420

Leadership CEO Blog Learning-by-Doing 420

Eric Jacobson

SEPTEMBER 18, 2013

They include If I didn''t lie about my loyalty to the firm, they would never have promoted me. He put up posters that read: "Send they a letter." The initial costs of entry, especially for marketing, will be prohibitive. INTEGRITY Integrity is no simple matter. It is particularly easy for business people to lie.

Waterman 56

Waterman Follow-up Automotive Learning-by-Doing 56

Harvard Business Review

APRIL 19, 2017

I’ve learned that truth from 40 years of conducting research in the fields of services marketing, service quality, and health services. When customers see that a company won’t own up to its mistakes, they are likely to assume that the firm cares little about serving them well and does not deserve their loyalty.

Company 10

Company Airlines Meyer Hotels 10

Harvard Business Review

FEBRUARY 1, 2016

In the business world, marketers use enchantment all the time. Revered brands such as Apple or Disney understand that enchantment leads to attachment, not just loyalty, with their customers. What is your secret letter? We often find it when we experience nature, art, or entertainment, and, of course, when we fall in love.

Gilbert 8

Gilbert Mission Statement Letter Software 8

Harvard Business Review

MARCH 28, 2016

This was the era of the company man, where employees exchanged long-term loyalty for a livable wage and a pension plan. Our experience has shown that because employees work directly with the owners, there is often a pronounced loyalty effect, which augments the important sense of mission. We have to stay out in front of our image.”

Long-term 8

Long-term Short-term Reputation Incentives 8

Harvard Business Review

JANUARY 28, 2015

”) Delivering a consistent experience on the most common customer journeys is an important predictor of overall customer experience and loyalty. Rather than measuring marketing KPIs or operations KPIs, focus instead on the more customer-oriented journey KPIs, such as lifetime margin.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

NOVEMBER 18, 2015

You can draw anecdotes and hard data from performance reviews, personal letters and commendations, and client satisfaction surveys. Above all, your objective is to gain agreement that the market rate you’re looking for is reasonable and equitable, without giving up.

Objective 8

Objective Document Survey Performance Review 8

Harvard Business Review

FEBRUARY 25, 2013

And when I read that letter, I thought, we don't make money when we sell things. The overwhelming majority of advertising/promotion/marketing/branding investments and expenditures most organizations make today are more about "selling things" than "helping customers." You make money when you sell things. That's compelling.

Brand 8

Brand Advertising Retail Due Diligence 8

Harvard Business Review

MAY 27, 2013

Although this portrait drives a robust market for multigenerational workforce training, it misconstrues the qualities of employees born in the last two decades of the 20th century — while over-hyping the differences between them and older employees. A letter published in The Atlantic in 1911. The source of the quote?

Self-aware 11

Self-aware Commitment Learning-by-Doing Technology 11

Harvard Business Review

APRIL 3, 2017

In November, an IBM employee resigned by posting an open letter to CEO Ginni Rometty, in response to an open letter that Rometti had written to President Donald Trump. Last month, a Tesla employee criticized the company in a Medium post , spurring a public exchange between the employee and Elon Musk, Tesla’s CEO.

CEO 10

CEO Letter Construction Reputation 10