Why Online Reputation Management Is Essential In 2021

Strategy Driven

Fortunately, there are ways that you can manage your online reputation to ensure that it remains positive and a true reflection of your business. What Is Your Online Reputation? Your online reputation is made up of reviews and feedback from customers online.

4 Effective Strategies For Improving Brand Reputation

Strategy Driven

Are you looking to improve your brand reputation? Brand reputation has a direct impact on the success of a company. After all, a consumer will always opt for a brand with a good reputation as opposed to one which is not perceived well by others.


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How To Restore A Business Reputation

Strategy Driven

No business, no matter how large, small or seemingly impenetrable, is free from the benefits or disadvantages of having a good or bad reputation. The business reputation has been somewhat tarnished, and stock value dipped. But how do you restore a business reputation? Services such as Fat Joe , which operate as professional SEO firms, can help you wrap your business name within informative content through their excellent blogger outreach.

7 Ways to Improve Operations Without Sacrificing Worker Safety

Harvard Business

They’ll also note that “safety pays” in reducing costs, or admit they fear reputational damage following a significant incident at their company. These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked.

5 Important Checks To Be Made Before Your Assembly Line Starts Operating

Strategy Driven

No matter how well staffed, how large your operation, or how trustworthy the firm is that you’re outsourcing to, it falls to you as the responsible business owner to make these 5 checks to your assembly line before you give the go-ahead for production. This is where the quality, safety and reputability of your firm is crafted. You just finished reading 5 Important Checks To Be Made Before Your Assembly Line Starts Operating ! Photo courtesy of Pascal via flickr.

How to Ignite and Sustain Organizational Growth

Skip Prichard

Companies with a healthy culture gain a positive reputation, not only among employees, but also with customers and the market. Reputation drives your ability to attract new customers, retain those you have, and even to increase your prices. Culture Spark.

Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business

This reliance has evolved because despite the enormous volumes of capital they control, most of these giants are strictly “firewalled” and cannot use the capital to fund actual operations, even if doing so would generate higher expected investment returns or lower risk. Consequently, giant funds are often hamstrung by proportionally tiny operating budgets, which have historically forced them into the all-too-happy hands of intermediaries.

Be Known Positively

Nathan Magnuson

I value relationships, but during my work day I often operate with an ongoing project plan in my head. Even though he was incredibly busy, our operations executive got on a plane and traveled from the corporate office to visit the employee and his family. ” One of the quickest ways to gain a negative reputation is to hog the credit that comes your way. Influence Personal Effectiveness influence relationships reputation smile

Two Things That Can Tarnish Your Online Business

Strategy Driven

There are two fundamental aspects of digital commerce that have the potential to tarnish the reputation of your success; the loading speed of your website and the credibility of your email account. Today, there are over a hundred different SPAM blacklists in operation but with the use of certain tools and strategies such as using email list verification , this risk can be mitigated in order to ensure the majority of emails do get through to their intended recipients.

Don’t Trust Your Company’s Reputation to the Quants

Harvard Business Review

We find the debate interesting because it offers a great example of reputation risk – and more specifically, of why such risk has to be assessed both quantitatively and qualitatively. But as damage to institutional reputations becomes a more potent threat, that overwhelmingly quantitative bias won’t serve organizations well. Certainly, business leaders worry about reputation risk. Our warning is that reputation risk management is a special case.

Why Fixing Software Bugs Should Be the CEO’s Problem

Harvard Business

Software quality affects customers, employees, and the company’s reputation. Managing organizations Operations Technology Digital Article

Stop Negotiating – It Doesn’t Work

N2Growth Blog

It would lead you to further believe if you possess a reputation as a shrewd negotiator, then you would certainly be feared in the boardroom as an adversary to be reckoned with. While it may seem tempting to exploit the immediacy of a situation or circumstance, the long-term consequences of such actions are detrimental to your reputation and credibility. Miscellaneous Operations & Strategy Don't Negotiate Facilitate Mike Myatt N2growth Negotiation Negotiator

Keeping Your Business Up And Running

Strategy Driven

Perhaps the most fundamental axiom of business life is that if you hope to generate revenue as a business, you must first be operating. Leaks can cause damage, and electricity downtime can affect your entire operation, particularly if you host your website in-house. After all, if you take care of your staff, they can continue working in their operational capacity day after day. Managing Your Business business management business operations strategydriven

How to Hire & Manage Consultants

N2Growth Blog

As with any profession, there is value in experience and knowledge, as well as a competitive advantage to be gained with talent, reputation and connections. Miscellaneous Operations & Strategy Bad Advice CEO Advisor CEO Coach how to hire and manage consultants Mike Myatt N2growth Part-Time Expert Selecting the right advisorsBy Mike Myatt , Chief Strategy Officer, N2growth.

Three Essential Components of Small Business Sustainability Strategies

CEO Insider

They can improve a brand’s reputation, particularly with younger, socially conscious consumers. It involves reducing a business’s carbon footprint and maintaining long-term operational and financial health. Small business sustainability strategies don’t just promote energy efficiency and social responsibility. They can also help organizations strengthen their position in the marketplace. Sustainability requires a balance of tactics.

The Seven Tests of A CEO

Leading Blog

Listening is actually being alert to the whole ecosystem in which you operate.” The particular challenge of leading in a crisis is to bring some predictability to moments of intense unpredictability and stress, when so much is on the line, including your own and your organization’s reputation.

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Building Trust: A Leadership Imperative

Lead Change Blog

Trust needs to become baked into the DNA, strategy, and day-to-day operations of all aspects of business because it impacts relationships with all the business stakeholders. Customer satisfaction occurs when a companies products and services live up to brand promise thereby improving reputational value and trust. In the war for talent, a company’s reputation and actions become more important to job seekers.

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. Enhanced reputation. There’s this thing that websites do. They use the term ‘metrics’ out of context. Their metrics are arbitrary, and they jerk the chains of sellers with figures that are unsubstantiated. They arbitrarily disable accounts. Sadly, this is what is thought of as “quality” in the digital age.

Hire People with Common Sense and Good Critical Judgement

Great Leadership By Dan

I described an experience early in my career while serving as national sales manager for one of my company’s operating divisions. If the product was used in the production of a customer’s product, the cost of the recall would rise exponentially and damage the company’s reputation.

Value-Added Leadership

Strategy Driven

Operations are sound, professional and productive. You maintain a well-earned reputation and are awake to company obligations. Every company has stakeholders, though a few with their own proprietary interests chart the course in their own vision, or lack thereof. Within every corporate and organizational structure, there is a stair-step ladder. One enters the ladder at some level and is considered valuable for the category of services for which they have expertise.

3 Moving-Target Issues Every Leader Must Be Following

Great Leadership By Dan

Guest post from Alexandra Levit: As a futurist, it’s my job to track the evolution of the 21st century organization, and as of late we’ve come upon new challenges in reputation management, intellectual property, and digital transformation and disruption. Reputation Management As we approach 2030, the importance of online reputation will only increase. Now, reputation management exercises are largely undertaken in response to a crisis, once damaging information has gone viral.

Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

In the aftermath of Three Mile Island and the Exxon Valdez crisis, companies increasingly became scrutinized under the public microscope… thus affecting its Wall Street book value, reputation in the marketplace and employee morale. airline industry reported an operating loss of more than $10 billion in 2001 and a net loss of almost $8 billion, according to Air Carrier Financial Statistics Quarterly, a compilation of airline financial reports issued by the U.S.

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 4 of 4

Strategy Driven

Another energy industry client operated coal mines. Activities include media-spokesperson training, field and operations staff training, coordination of corporate response and message points, community liaison, collateral materials writing-production, video archiving-production, media relations, monitoring and expert testimony. Protection of company reputation, partnerships and alliances, marketplace intelligence and customer interests and relationships.

How Agile Teams Can Help Turnarounds Succeed

Harvard Business

Agile — the management approach that relies on small, entrepreneurial, close-to-the-customer teams — has a reputation that reflects its rapid adoption in software development. Experienced operators in the field have better knowledge and more current information than remote dictators or their mercenary agents do. Standard operating procedures fail because the situations are by definition nonstandard. Patrick Smith/Getty Images.

Non-Paying Customers and How to Handle Them

Strategy Driven

When your cash flow is disrupted due to missed or late payments, it can have a significant impact on your operations. For some businesses, irregular cash flow can cause operations to come to a standstill, which could be devastating to your firm.

Stay Indispensable by Cultivating These Key Ingredients

Leading Blog

Many workers now function like Apps on a smartphone, sitting pretty on top of a company’s operating system (OS). Trust is earned with courage over time, and by reputation. I N 1984 a typical business competency would last 30 years. Today, it’s more akin to five.

2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. Beth is another former operator who really understands the business and their 37,000+ workforce.

How Service Companies Can Earn Customer Trust and Keep It

Harvard Business

Such calls should always be made by someone in a high position of responsibility, so that they can carefully consider the company’s broader reputation before taking such severe action. For example, the complexity of today’s airline operations, the emotional stressors in airline service for passengers and employees, and limited competition (four airlines control about 70% of the U.S. Customer service Operations management Branding Hospitality Travel Digital Article

When Clinicians Know They’re Being Watched, Patients Fare Better

Harvard Business

The stakes for hospitals are high – loss of accreditation in the review process can harm a hospital’s reputation or even presage closure. Heightened scrutiny during visits may raise clinicians’ awareness of certain operational deficiencies, and improve their focus, attention, and vigilance – all of which would lead to better patient care. Operations Decision making Organizational culture Healthcare Digital Article

5 Reasons to Optimize Your Business Processes

Strategy Driven

Automation, one of the most common ways of optimizing business operations, can help business operations flow better, reduce undue stress on employees, and help the business operate more efficiently.

Companies Are Working with Consumers to Reduce Waste

Harvard Business

Operations in a Connected World. By offering services to help expand the longevity of their products, they’re promising quality and durability to consumers and receiving the reputational gains for being environmental friendly. This boosts the reputation and image of Adidas by making people more aware of the company’s values. Sustainability Customers Operations management Digital ArticleAs consumers, we are very wasteful. Annually, the world generates 1.3

How To Choose The Perfect Outsourced Media Service Provider For Your Business

Strategy Driven

For example, a media service provider can have an enormous positive influence over your operations. Researching the reputation of an outsourced business isn’t a genius idea, but you need to know what to look for to do it properly.

Reflecting on David Garvin’s Imprint on Management

Harvard Business

I’ll fast-forward through the next decade, when Garvin, trained in operations, helped to answer the question much of America was obsessed with at the time: How Japanese automakers could make higher-quality, more-reliable cars than Americans, while charging less for them. My impression is that David Garvin took more satisfaction from his reputation as a generous teacher and colleague than he did from his stature as a management thinker.

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Scaling Growth Disruption and Capacity

Mike Cardus

Positioning is required to scale your services into a whole business that can operate with sales, products, customer service, follow up, and business units. Reputation: The required business model for reputation is abstract conceptualization.

Learning to Lead with Ron Williams

Leading Blog

Williams is best known for his tenure as CEO and Chairman of Aetna, where he transformed a $292 million operating loss into $2 billion in annual earnings. Do it for you and build a reputation. “ Paying close attention to the ideas, information, and concerns of the people around you —especially those operating from a different perspective or from a different location in the organizational hierarchy—is key to leadership success. W HO IS looking out for you? “No

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How Design Thinking Turned One Hospital into a Bright and Comforting Place

Harvard Business

They also gained important insights about operational excellence from two eye hospital organizations founded by Rotterdam Eye Hospital: the World Association of Eye Hospitals and the European Association of Eye Hospitals. An example of a more complex change to the hospital’s operations is the newly created culture and training program called “Eye Care Air.” ” Design thinking has also earned the hospital a reputation as an innovator.

Is Your Company Actually Set Up to Support Your Strategy?

Harvard Business

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. Whether a company has reinvented itself, sought growth through expansion, or turned to partnerships or M&A, gaps between what it says it does for customers and what it delivers are usually the result of an operating model that isn’t set up to deliver the strategy.


Services Your Business Should Be Using

Strategy Driven

We bear the bulk of the weight of business operations on our own shoulders and take care of operations independently. The vast majority of businesses need a little extra help from third party or outsourced services that can make all the difference to their operations.

How To Boost Your Marketing Career

Strategy Driven

If you’re looking to build a career in marketing, then well done — you’ve chosen a career that is expected to balloon in popularity in the coming years, all because companies are increasingly placing emphasis on this aspect of their operations.

Why is it Important to Have the Right Tools as a Business? 

Strategy Driven

Have you been operating for a few years or are you one of the almost six million SMEs that have recently set up on their own? Maintain your reputation. This can impact on your business and your reputation. How long has your business been established for?

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Candidate Management During a Crisis

N2Growth Blog

In order for companies and hiring executives to maintain the reputation of being an employer of choice with their most important candidates, they must be empathetic about what those people are going through and keep the process moving towards an outcome ( hire, pause, or pass ) wherever possible. This will allow all of us to retain the attention and interest of our best candidates, and in turn, maintain a reputation as being an employer of choice when this all passes.

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5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

You need people on your team with both strategic and operational skills—two very different kinds of people. And they may be superusers, people who invest their own time, money and reputation for the good of your organization.

All Hail Medium-Term Planning

Harvard Business

It has recorded double-digit growth globally for the last 10 years, is now the biggest toy company in the world, and is counted among the top 10 most globally reputed brands. Strategic planning Operations Digital ArticleThere is a chronological no-man’s land that executives steer diligently clear of, as if it were a sort of Bermuda triangle. Think about it.