Online Reputation Management: What You Should Know

Strategy Driven

With the increase in people using online resources, social media, and reviews, one bad review can have a huge impact on a business’s success or reputation. Here are some basic facts about online reputation management to help you understand what it is and how it works.

Why Online Reputation Management Is Essential In 2021

Strategy Driven

Online shopping for groceries, clothes and other essentials has become more prevalent than ever, and remote working with the help of technology is more widespread increasingly widespread. What Is Your Online Reputation? Review Your Online Reputation.


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Building a Reputation For Excellence in the Construction Industry

Strategy Driven

Which is why reputation is so incredibly important in the construction industry. Here are some tips to make sure that your nascent firm develops a sterling reputation which carries it to lasting success… Never over-promise in the hopes of landing a contract.

How To Build A Reputable Contractor Business

Strategy Driven

As a contractor, your reputation matters and the word will spread quickly about whether or not you know how to do your job. Use the following advice to help you build a reputable and successful contractor business, so your company is around for years to come.

100 Trends For 2014 (Including Responsibility and Reputation)

Leading in Context

As we head into 2014, the trend reports at the links below will give you a "business leader''s preview" of what to expect in sectors that range from consumer trends, human resources, leadership and marketing to food, and technology. By Linda Fisher Thornton Staying competent is an important part of today''s proactive ethical leadership.

Understanding the Role of Technology in Growing Your Business

Strategy Driven

The secret to ticking all of these boxes and optimizing the potential for business growth lies in investing in the right technology. So, what type of technology is necessary to ensure that financial administration is properly taken care of from month to month?

3 Major Challenges Financial Institutions Face When Implementing Business Insight Technology

Strategy Driven

If you’ve been in the market for new business insight technology, such as a financial services analytics solution, the benefits of these are obvious. But you must also remember that any new technology you onboard will bring change to your bank’s operations—some of which isn’t welcome just yet.

Is Your Company Ready to Protect Its Reputation from Deep Fakes?

Harvard Business

As corporate leaders grapple with the question of how to prove something is (or isn’t) real, they will need to invest in new technology that helps them keep one step ahead of bad actors. One crucial step is for the social media platforms to incorporate real-time forgery detection into all of their products, building out systems that can adapt with improvements in the technology. t_kimura/Getty Images.

How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

Whether you have invented an amazing new technology or product, you could still fail. For example, he worked purposefully to fashion an image of himself as a hardworking, hands-on inventor (he once reportedly smeared soot on his hands and face before an interview to bolster that reputation). [1] Reputation capital: what you’ve done to warrant a reputation for innovation. How to Build Reputation Capital. Innovation Capital.

Brand and Perception: Leadership Essentials


This is sometimes also referred to as a personal and/or professional reputation. The benefits of modern technology and Social Media make this easier than in the past. It takes time and effort to develop your reputation built on genuine results, behaviours, skills and qualities that others identify as strengths and positive attributes. The leader and employee in today’s environment must possess a credible and trusted brand, much like a company does.

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How European Health Care Providers Are Engaging Doctors with New Technologies

Harvard Business

In our experience, providers can create powerful momentum for change and reengage doctors by focusing specifically on technologies that doctors feel improves their ability to deliver care. However, technology alone is insufficient. Getting physician buy-in by assuring that they experience the technology’s benefits is essential. The UK Salford Royal NHS foundation trust is one provider network leading in both frontline engagement and technology deployment.

Dave Marzo on “Shifting the Scales to Enable Innovation”

First Friday Book Synopsis

Here is an excerpt from an article written by Dave Marzo for Talent Management magazine in which he discusses how and why companies that take advantage of technology and allow employees to have a voice in their development plans will achieve more engagement and a reputation for innovation.

3 Ways Business is Changing in the Information Age

Strategy Driven

The nature of the information age is that if you aren’t keeping up with the latest in digital technologies, even the simplest of businesses can quickly fall behind the competition. But knowing that technology will impact your business in the future is not enough. For example, health care isn’t just about diagnosis and treatment any more, it’s also about managing data, maintaining customer privacy and implementing technological systems to improve performance.

3 Ways For HR To Play A Larger Role In New Technologies

Eric Jacobson

Guest Post By: Kyle Lagunas Old Habits Die Hard It’s no secret that social and mobile technologies make HR leaders nervous. Many have earned a reputation for policing interoffice communications, but this old habit is counterproductive. The strategic play for HR is to team with IT to assess needs, research solutions, and implement new technologies enterprise-wide. Then, research technology solutions.

What Companies Should Consider Before Investing in Smart Speakers

Harvard Business

When technology goes awry, your reputation can take a big hit. Technology Digital Article

Can Reputation Come Down to a Number?

Harvard Business Review

The idea of a unified reputation currency is starting to take hold online. It's a notion many first became familiar with when Cory Doctorow wrote his science fiction short Down and Out in the Magic Kingdom, where the reputational equivalent of a dollar was called a "whuffie." With broad agreement that reputation is a form of value, and various mechanisms already existing to score people and institutions on it, convergence on one metric seems achievable—even inevitable.

It’s Your ‘Reputation’ Stupid: the Real ‘R’ in CRM

Strategy Driven

According to a study by Gartner, the leading Information Technology research firm, only 50% of Fortune 1000 companies using CRM systems reap a significant return on their investment. Manage Your Reputation Instead. In other words, managing your reputation! This new perspective requires a very slight shift, from Customer Relationship Management to Customer Reputation Management. Reputation Management 101. As the co-inventor of ACT!

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Teleseminar Report I

Tony Mayo

Top Executive Coaching with Tony Mayo About Tony Mayo Newsletter Sign-up Sections Client Comments For Executive Coaches For Executives For Fun For Salespeople Quotes and Aphorisms Recommended Books Technology Tips Videos & Podcasts Popular Posts Twitter Log IX About Tony Mayo Truth or Consequences? How to recognize and sustain the distinction between who I am, as a person, and my results, reputation, responsibilities, roles, and resources.

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After an Attack: Protecting Your Data, Your Customer and Your Reputation

Harvard Business Review

Organizations that aren’t prepared and don’t respond appropriately in the aftermath of a breach put their data, their brand and reputation, and their customer relationships at risk. Information & technology webinar Even organizations that do all the right things to prevent a cyber attack must be prepared to respond when an attack occurs. That is because data breaches are on the rise and no organization is immune to them.

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Employers Checking Social Media

Career Advancement

“There is no advertisement as powerful as a positive reputation traveling fast.”. Information Technology Job Search Perception Q&A with JoelBrian Koslow~. Nasir asks: I’ve heard that employers are checking social media more and more, to find out how professional their people really are. Should I just get rid of my Facebook profile so I don’t have to worry about my boss snooping on me? Joel answers: That’s an option, of course, but there’s no need to stay off social media.

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Why Fixing Software Bugs Should Be the CEO’s Problem

Harvard Business

Software quality affects customers, employees, and the company’s reputation. Managing organizations Operations Technology Digital Article

Is Technology Making You More (or Less) of a Jerk?

Harvard Business Review

Technology seems to make managerial control freaks even freakier and the empowerers more empowering. Conversely, a senior account executive with a reputation for mentoring regularly sends links and recommendations to her people via her tablet inviting them to follow-up if they need support on the business issues they raise. Remember, technology makes meddling a marginal cost. Or am I using these technologies in a way that brings out my better managerial self?

How businesses can benefit from green tech investments

Strategy Driven

But green technologies can actually offer benefits to businesses as well as the planet, and the great news is that there are several options for companies to choose from. Remote working technology.

The Bullets and Blood of the Social Media Revolution

Modern Servant Leader

In a military revolution, the best weapons technology is a huge advantage. In the social media revolution, these are the weapons that will give you an advantage… Quality : Those who think the social media revolution is just about new communication technology miss the point. Corporate Reputation : The data is there for anyone to compile and it’s not going away. Revenue : Got the best talent and a great reputation? Lousy talent and a bad reputation?

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Surviving a Crisis During the Techlash

Harvard Business

Renowned crisis manager, lawyer, author, and television producer, Judy Smith, the inspiration for the TV show “Scandal,” joins Azeem Azhar to discuss what tech businesses need to know to stay on top of their reputation in an era of instantaneous news and activist employees.

3 Moving-Target Issues Every Leader Must Be Following

Great Leadership By Dan

Guest post from Alexandra Levit: As a futurist, it’s my job to track the evolution of the 21st century organization, and as of late we’ve come upon new challenges in reputation management, intellectual property, and digital transformation and disruption. Reputation Management As we approach 2030, the importance of online reputation will only increase. Now, reputation management exercises are largely undertaken in response to a crisis, once damaging information has gone viral.

Beyond Deep Learning with Gary Marcus

Harvard Business

Gary Marcus has a reputation for being a contrarian in the AI community. Technology Disruptive innovation Research & development AudioOver the past several years, Marcus, a neuroscientist, entrepreneur, and the author of “Rebooting AI: Building Artificial Intelligence We Can Trust , ” has been a vocal critic of deep learning as the best way forward for AI. Marcus joins Azeem Azhar to discuss the alternatives for building better machine intelligence.

How To Overcome These 3 Common Business Obstacles

Strategy Driven

New businesses face several challenges, from financial difficulties to issues affecting brand reputation. Brand reputation. Brand reputation plays a vital role in the growth and success of any business. Here are some top tips to help you restore your brand reputation: Respond to any written complaints on your social media sites straight away and publically. Consider installing customer support technology like life chat software.

Building Trust: A Leadership Imperative

Lead Change Blog

Technology, social media, and the digital economy have resulted in trust incidents becoming increasingly visible to the general public. Customer satisfaction occurs when a companies products and services live up to brand promise thereby improving reputational value and trust. In the war for talent, a company’s reputation and actions become more important to job seekers.

6 Tips to Improve Your Hiring Process

Leading Blog

Yet the cost of poor hiring is considerable, not just in terms of hiring unsuitable candidates (time, money, reputation, impact on colleagues) but also in terms of the damage poor hiring processes can have on your organization. Yet we allow unqualified managers to engage in hiring activities that not only may result in poor hiring decisions, and related costs, but also damage your reputation in the hiring, and wider, market place.

What the NFL Should do NOW to Mitigate a Social Media Crisis

Modern Servant Leader

Fans are walking and the brand’s reputation is fleeting because the NFL refuses to listen. TechnologyThe NFL ‘s quarterback of their social media strategy is about to be sacked. The question is, whether the pass will get off before the team suffers a major loss of yardage. Whether they admit it or not, the National Football League is currently in the midst of a social media crisis.

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7 Tips To Make The Most Of Tech

Strategy Driven

What is a business without proper technology? The answer often reopens the typical debate about technology; namely should a business invest in tech or should it instead focus on other factors of success such as hiring the right team, keeping track of the trends on the market and managing your brand reputation. In reality, every business knows that there is no growth without modern technology to sustain it. It’s the eternal question that every new entrepreneur faces.

The Importance of Human Resource Policies and Procedures

HR Digest

For instance, employees who do not follow the code of conduct, ethical standards and indulge in activities that harm the reputation and interest of the organization can be terminated by as per the human resource policies and procedures.

What Do 5 Top Women In Tech Have In Common?

Women on Business

anti-corporate-suit reputation, a lack of women in executive roles seems far too reminiscent of the traditional ‘glass ceiling’ that plagues big. Businesswomen Profiles Guest Posts Leadership Technology Alexa Von Tobel Arianna Huffington Rachel Sklar Rachel Sterne Sheryl Sandberg women in techGuest post by Kristen Brophy (learn more about Kristen at the end of this post). What Do 5 Top Women In Tech Have In Common? They are fierce and persistent pioneers.

Brand Real

CEO Blog

Brand to a company is like reputation is to a person. Like reputation - it can be invaluable and like reputation, it can be easily destroyed. Reputation requires consistency. New technology - speech jamming. I love Branding. Brand does also. I read Laurence Vincent's book - Brand Real - How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty.

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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

While Chief Digital/Technology Officers or Chief Marketing Officers are often tagged with the innovator label, it is the CHRO who is the real innovator in 2020. Remember, it’s the people and culture who enable technology and marketing success – not the other way around. ?.

6 Things Successful Women in STEM Have in Common

Harvard Business

In prior research , we at the Center for Talent Innovation (CTI) found that women leave STEM fields in droves: 52% of highly qualified women working for science, technology, or engineering companies leave their jobs. They’re more likely than other STEM women to help peers connect to senior leaders, to risk their own reputations to advocate for the ideas and skills of their peers, and to help them recover their reputations after making a mistake. PM Images/Getty Images.

The Future of Human Work Is Imagination, Creativity, and Strategy

Harvard Business

It seems beyond debate: Technology is going to replace jobs, or, more precisely, the people holding those jobs. Here are four ways to think about the people left behind after the trucks bring in all the new technology. Many executives may think themselves the wizard; enthralled by the idea that AI technology will allow them to shed millions of dollars in labor costs, they could come to believe that the best company is the one with the fewest people aside from the CEO.

5 Ways Your Data Strategy Can Fail

Harvard Business

” With all these success stories and such a heady reputation, one might expect to see companies trumpeting sustained revenue growth, permanent reductions in cost structures, dramatic improvements in customer satisfaction, and other benefits. Bad data makes it nearly impossible to become data-driven and adds enormous uncertainty to technological progress, including machine learning and digitization. Fourth, companies need technologies to deliver at scale and low cost.

Candidate Management During a Crisis

N2Growth Blog

While in the second year of my profession the great recession hit and had a significant impact on my area of expertise including venture capital, and private equity-backed technology companies. In order for companies and hiring executives to maintain the reputation of being an employer of choice with their most important candidates, they must be empathetic about what those people are going through and keep the process moving towards an outcome ( hire, pause, or pass ) wherever possible.

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Leading Matters: John L. Hennessy on the Leadership Journey

Leading Blog

Consider the wisdom popularly attributed to Socrates: “The way to a good reputation is to endeavor to be what you desire to appear.” I ask them to tell me about their technology, and they answer, “Well, I don’t have it yet, but I want to do a start-up.” I remind these students that great start-ups begin with great technology discoveries.

7 Key Hiring Trends For 2021

HR Digest

With changes in the HR space, technology has empowered a new breed of recruiters. . The pandemic year was challenging for recruiters. As virtual recruiting and onboarding a remote workforce became the norm, the recruitment landscape had to adapt to the rapidly changing scenario.

Blockchain Could Help Artists Profit More from Their Creative Works

Harvard Business

How technology is transforming transactions. How Blockchain Works Here are five basic principles underlying the technology. Combine this powerful new technology with an artistic community that values inclusion; integrity; transparency in deal making; respect of rights; privacy; security; and fair exchange of value, and you’ve got yourself a new ecosystem for motion pictures, video games, and other creative pursuits.

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