article thumbnail

Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). Jordan reflected the company’s commitment to servant leadership. Yet, Southwest makes up for these costs by being more productive. Question: What other businesses exemplified servant leadership in 2011?

Airlines 203
article thumbnail

Employee Turnover – The Hidden Cost

Chart Your Course

What is employee turnover costing you? A successful business is always looking for ways to cut costs and increase revenues, so they can grow their profits. Employee retention is important because employee turnover costs time, money and productivity. There are many tasks involved in running a successful business.

Cost 192
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Favorites of 2011: Team Building & Leadership activities / simulations

Mike Cardus

With the end of the year approaching, this week is a great to share some of my favorites of 2011. 12/29/11 – Team Building & Leadership activity (simulation). Favorite Team Building & Leadership Activities + Simulations 2011. What an amazing year 2011 was! 12/30/11 – Blog article. 12/31/11 – NEW YEARS!

article thumbnail

Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.

Cost 206
article thumbnail

Hidden Costs 25

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Hidden Costs 25 As a business leader, if you think “costs” are only the ones where you spend real money, think again. Have you ever realized the costs of: having an inefficient leadership team? These are costs too! setting wrong examples? not treating people well?

Cost 159
article thumbnail

A Worthy Goal for 2011 and Beyond

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Worthy Goal for 2011 and Beyond New year brings with it new predictions, agendas, resolutions and trends. From Seth Godin’s post “ What is Excellence ” at Tom Peters website So, seeking/delivering excellence in everything you do is a goal worth chasing in 2011 (and beyond).

Goal 148
article thumbnail

Invisible Cost of “Toxic” Leadership

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Invisible Cost of “Toxic” Leadership Many organizations today are plagued by so-called leaders who don’t carry a leadership mindset. We all know that leadership is a mindset, a way of thinking and attitude.

Cost 107