Lead Change Blog

MARCH 28, 2017

I had studied relentlessly and asked to be put on complex projects that drilled deep into the analytical side of my brain so I would be ready to work with Information Technology teams. Even though one was in upper management and one was a vice-president, both revealed they, too, were sometimes flooded with skepticism.

CIO 150

CIO Transportation Information Technology Learning-by-Doing 150

Rich Gee Group

DECEMBER 11, 2010

Some are: Financial – This is all-important - I can’t tell you how many executives I would watch sit in meeting and clearly see they had no idea what was in front of them on our financial projections. Know this area cold. Operational - Know how the organization works inside and out. Where are the dependencies? Unported License.

CEO 238

CEO Development Licensing Motivation 238

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. We are in the midst of a computing renaissance, when all CIOs will need to raise their game and master this same set of practices.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. It requires that IT staff — and our customers — are continuously learning.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

MAY 15, 2014

It was beset by destabilizing changes to leadership, a lack of appropriate capability, poor coordination, over-complexity, underdeveloped plans in continual flux, and poor budgeting. We continually find that most major transformation initiatives end up being managed as IT projects, with responsibility abdicated to the CIO.

Banking 8

Banking Project Enterprise Architecture CIO 8

First Friday Book Synopsis

DECEMBER 2, 2012

Nolan, and Shannon O’Donnell HR Strategic Project Management SPOMP Leon M. I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS The Complete Executive Karen Wright Harder Than I Thought Robert D. Austin, Richard L. Hielkema INTERVIEWS Matthew E. May: Second Interview, Part 1, by Bob [.].

Blog 89

Blog Project Review Execution 89

Harvard Business Review

JULY 12, 2013

In 1973, Peter Drucker stated in his book Management: Tasks, Responsibilities, Practices, "Management is not culture-free, that is, part of the world of nature. Yet, here we are in 2013 with organizational leadership models that continue to deny the social nature of organizations and wallow in inertia. It is a social function.

CIO 9

CIO Leadership Drucker Telecommunications 9

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

AUGUST 22, 2013

Some of the key challenges: Companies don''t identify the very best ideas for investment because most capital allocation processes start with business partners'' existing ideas about projects to fund. Most CIOs will tell you that they have no shortage of ideas to invest in — the hard part is whittling down to the right ones.

Innovation 8

Innovation CIO ROI CTO 8

Harvard Business Review

AUGUST 9, 2013

To date, the trend has been associated with fairly standard products, such as customer relationship management software, web servers, or SQL databases, but the theory of the innovator''s dilemma suggests that it will most likely move up the stack in the future. Agile projects have focused on standard, non-critical systems.

Technology 8

Technology CIO Agility Software 8

Harvard Business Review

JUNE 24, 2014

While organizational culture issues took center-stage, the agency’s antiquated systems for personnel management, appointment booking, and medical histories probably made things worse. But as former Air Force CIO Bill Lord told me, updating IT doesn’t match an agency’s central mission in terms of priorities.

CIO 8

CIO Health Care Metrics Software 8

Harvard Business Review

AUGUST 15, 2013

They resist getting their hands dirty alongside the CIO, even though many of them will readily get down into the mud of a balance sheet with the CFO or strategize the details of global brand issues with the CMO. Nor do they understand the CIO''s role or, typically, the technologies that the company deploys. IT management'

CEO 8

CEO CIO Technology CFO 8

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. It requires strong leadership from all senior IT executives, as well as new business acumen. There is no time for complacency.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

FEBRUARY 17, 2016

Over the last 10 years, a basic shift has occurred from an IT-deployment view of the world of big systems and even bigger projects toward a people-centric and user-oriented view of hardware, information, and human collaboration and networking. Clearly, business managers and CIOs are lagging. Insight Center.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

SEPTEMBER 24, 2014

This includes most of the myriad Lean and Six Sigma continuous improvement projects that drive improved efficiency and effectiveness within an existing management and organizational structure. When we asked the managers what a better proportion might be, their answers were: 75% on day-to-day operations. Initiate fewer projects.

Budgeting 12

Budgeting Innovation Disruptive Innovation Six Sigma 12

Harvard Business Review

NOVEMBER 23, 2010

Have you ever met a sales executive or a CIO who said: "Sales is too important to be left to Sales" or "IT is too important to be left to IT"? Its the managers responsibility to lead their employees, manage performance, and provide guidance. Talk to managers, new hires, applicants, and many others. Im sick about it.

CIO 15

CIO Guidelines Telecommunications Emotional Intelligence 15

Harvard Business Review

SEPTEMBER 23, 2015

Executive directors are usually selected for their leadership qualities; they often have experience with generalized management or leadership experience rather than narrow expertise or technical acumen. The main reason for this lag is that the project horizon of most IT overhauls goes beyond executive tenures.

Technology 8

Technology Zero Based Budgeting Banking CIO 8

Harvard Business Review

MAY 16, 2011

Money is left on the table because managers are unwilling or unable to cross-sell their products and services, cross-pollinate resources to create new products, or share best practices to improve efficiency. According to former CIO John Leggate : "People always had a good reason for meetings. Over-collaboration.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. the danger that the newcomer will clash for political or personality reasons with members of the leadership team). Wilson went on to be COO of The Gap Inc.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

FEBRUARY 15, 2012

We are delighted to announce the winners of the Beyond Bureaucracy Challenge , the second leg of the HBR/McKinsey M-Prize for Management Innovation. And we received a flood of big ideas and game-changing initiatives and experiments from management innovators in all kinds of organizations around the world. Story by Bjarte Bogsnes.

Bureaucracy 12

Bureaucracy Company Agility CIO 12

Harvard Business Review

MARCH 5, 2014

Managers in the latter category don’t give tough feedback, shy away from going to bat for their teams, and give in too easily to demands. I’m 100% in favor of kindness and compassion in leadership. Working for a manager who is conflict-averse can have deleterious effects on your performance and your career. What the Experts Say.

Case Study 12

Case Study Resources Long-term CIO 12

Harvard Business Review

JUNE 23, 2017

Make sure leadership teams are fully immersed in defining and setting expectations across the entire organization. Leadership teams must recognize that being successful will take courage, because once they embark on the journey, the insights from data analytics will often point to the need for decisions that could require a course correction.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

DECEMBER 20, 2018

In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. The CIO was unhappy about data integrity issues that arose from the integration of more than 20 discreet databases. Sales management was less positive but acknowledged that it helped them monitor activity.

CRM 12

CRM Project Succession CIO 12

Harvard Business Review

MARCH 9, 2018

Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. It requires foundational investments in skills, projects, infrastructure, and, often, in cleaning up IT systems. Second, digital is not just a thing that you can you can buy and plug into the organization.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

FEBRUARY 4, 2014

Variations of this Big Data story line are being played out in executive offices around the world, with CMOs and CIOs in the thick of it. CIOs, tasked with turning technology into revenue, are themselves pounding the table demanding better requirements for Big Data initiatives.

CIO 8

CIO Budgeting Enterprise Architecture Marketing 8

Harvard Business Review

NOVEMBER 11, 2016

But how should you organize your leadership team to best prepare for this coming disruption? Recently, with the evolution of IT and the internet, we saw the rise of CIOs to help companies organize their information. Some chief data officers and forward-thinking CIOs are effectively taking on this role.). Follow history.

CIO 12

CIO Maturity Learning-by-Doing Industry 12

Harvard Business Review

AUGUST 20, 2013

Execution risk: A wrong execution model or poor execution can make a project run too long and cost too much, leading to a total loss of focus and a reduction in value creation. It also comes from not adequately considering the organization''s energy, skill, and policies to accomplish the project.

Dunning 8

Dunning Project CTO Innovation 8

Harvard Business Review

DECEMBER 5, 2013

To expect anything as complex as this particular project to emerge fully functional on day one was the first (and perhaps most important) failure. And the New York Times lists “weak leadership” at Medicare as another complicating factor. What’s to be learned sorting through the wreckage? Setting irrational expectations.

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

JULY 25, 2012

A true coach will represent and promote a salesperson's solution to his colleagues and, even better, to senior executive leadership. For example, let's assume the CIO who is making the $350,000 purchase of storage technology is your coach and he is a guide. To Build a Great Sales Team, You Need a Great Manager.

CIO 13

CIO Politics Committee Information 13

Harvard Business Review

FEBRUARY 8, 2018

This means that many emerging market risks get cut from the senior leadership agenda. In our survey of 30 Brazil country managers in October, 20 reported increased revenue growth, despite the country’s dysfunctional, scandal-ridden politics. When it comes to Brazil, the economy is picking up.

Market Risk 9

Market Risk Marketing Supply Chain Company 9