LDRLB

FEBRUARY 15, 2013

People create performance. And because managing performance is driven by theories and not ‘laws’ (unlike gravity or inertia), it requires a certain preparation to practice. In short, strategic people management never has a cookie cutter approach (sorry to disappoint, but the hard truth is that).

Entrepreneur 147

Entrepreneur Human Capital Human Resources Talent Management 147

Women on Business

JANUARY 4, 2011

According to research done by Francis Flynn, Director of the Center for Leadership Development and Research at Stanford University (as reported in The January/February 2011 edition of Harvard Business Review), guilt-prone individuals unequivocally make great employees. The link between guilt and performance is clearly there.

Press Release 170

Press Release Discount PR Magazine 170

Strategy Driven

NOVEMBER 6, 2015

Sometimes the difficulty of managing your time makes for a haphazard operation. Development of technical abilities, specialties and expertise. Development of core business supplier relationships. Time management and “just in time” concepts are applied. Assets are adequately valued and managed.

Succession 50

Succession Strategic Planning Budgeting Goal 50

Strategy Driven

FEBRUARY 25, 2017

Here’s a guide to managing a rapidly expanding business…. If your customers become dissatisfied with your performance, you’re going to have a very hard time retaining them, and continuing to grow at a healthy rate. Think About Finances. Have a Medium-Term Goal, and Stick to It. Photo courtesy of Dafne Cholet via flickr.

Short-term 63

Short-term Long-term Stage-Gate Mentor 63

Harvard Business Review

JANUARY 16, 2017

Rather than managing that complexity by delegating and decentralizing, the CEO became even more controlling. Another CEO used prodigious management skills to successfully consolidate, grow, and dramatically increase the efficiency of a vertically integrated industrial company. I have seen this manifest itself three ways.

Company 8

Company CEO Finance System 8

Harvard Business Review

SEPTEMBER 3, 2013

Managers routinely complain about their Gen Y employees as entitled, disloyal, and lazy — and as a result, conflicts arise. In a study in partnership with American Express for my new book , we found that while managers have a negative view of Gen Y, employees from this generation generally have a positive view of their managers.

Ryan 10

Ryan Mentor Ethics Talent Management 10

Harvard Business Review

OCTOBER 4, 2011

And I suspect that wasn't only your parent's reaction, it was yours as well — and not just for your report cards but for your performance reviews. Developing weak technical skills is a matter of attending training classes, reading relevant publications, taking on job assignments in which you can hone your expertise, and so on.

Finance 14

Finance Class Drucker Report 14

Harvard Business Review

OCTOBER 10, 2017

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. These stats were reviewed by managers every week.

Organization 12

Organization Tactics Call Center Metrics 12

You're Not the Boss of Me

MAY 25, 2009

The CEO had been in place for only a short time, having been promoted rapidly from company accountant to Finance Director to CEO. We coached the CEO to develop this strategy, and this evolved into a coaching program for the senior managers, supporting them in implementing the strategy in their own areas of the business.

Politics 41

Politics Self-aware CEO Blog 41

You're Not the Boss of Me

JUNE 8, 2009

Yet, some of us still manage to muck it up. My first experience was when I was a very young manager working in a finance department and the middle aged guy working for me told me he was using me as a role model. They say that what gets measured gets managed and that’s true. At the time it was a shock.

Examples 48

Examples Bottom-up Long-term Influence 48

Harvard Business Review

MAY 12, 2017

A 2016 study estimated that there are more than 53,300 professional coaches worldwide, and the British paper The Independent pegged the number of management consultants at 500,000. Of course, competition for these plum positions is growing. that your retirement and new career might entail. Do a skills analysis.

Consultative 8

Consultative How To Career Planning 8

Harvard Business Review

JANUARY 19, 2016

We isolated seven performance factors correlated to strong organizational performance as well as leadership strengths through IBM Watson’s content analysis tools as well as historical performance reviews of these leaders and their direct reports. On one end of the continuum are leaders who “trust their guts.”

Execution 8

Execution Supply Chain Analysis Learning-by-Doing 8

Harvard Business Review

DECEMBER 15, 2015

To borrow a telecom industry metaphor, a deal with a customer is the “last mile” in connecting any strategy with business development efforts and marketplace results. This is ineffective deal management, and it eventually leads to loss of positioning with customers, and, over time, the nurturing of “commodity competencies.”

Strategy 8

Strategy Team Discount ROIC 8

Harvard Business Review

AUGUST 10, 2017

Interestingly, individuals working in customer service, sales, production, logistics and R&D were more likely to feel that bureaucracy was growing than those working in functions like HR, finance, planning, purchasing, and administration. budgeting, goal-setting, performance reviews) to be “very helpful.”

Bureaucracy 8

Bureaucracy Survey Politics Consensus 8

Harvard Business Review

JANUARY 9, 2015

Difficult conversations — whether you’re telling a client the project is delayed or presiding over an unenthusiastic performance review — are an inevitable part of management. And, how can you manage the exchange so that it goes as smoothly as possible? How should you prepare for this kind of discussion?

How To 8

How To Construction Case Study Performance Review 8

Harvard Business Review

JANUARY 30, 2013

If you can't stand the idea of having your manager's job, you need to think hard about what's next. If you think your manager wouldn't be open to that kind of discussion, Gulati advises looking at your last two annual performance reviews. "Do You don't want your boss's job. You're consistently underperforming.

Reputation 12

Reputation Case Study Short-term Cost 12

N2Growth Blog

MARCH 23, 2010

Develop Customer Scorecards : You should actually profile your clientele such that you understand the difference between good accounts and bad accounts. Much like you have performance reviews for your employees you should conduct an analysis of how your customers are performing.

Blog 298

Blog Brand Cost Bottom-up 298