Women on Business

JANUARY 19, 2011

How do I build customer loyalty? I earn loyalty by giving it. Loyalty has to be intentional and designed. Delighting customers doesn’t build loyalty. I build brand and customer trust by being loyal to THEM and by NOT expecting them to be loyal to me! Decide ) Decide what your customer experiences will look like.

Customer Loyalty 171

Customer Loyalty Loyalty Press Release Discount 171

Lead from Within

SEPTEMBER 20, 2023

Offering retraining and upskilling programs can prepare your workforce for these changes and enhance employee loyalty. Retrain and Upskill: AI will inevitably change the job landscape. Combine Human and Machine Strengths: While AI provides valuable insights, human intuition and creativity should not be underestimated.

Succession 122

Succession How To Long-term Strategic Planning 122

Lead from Within

MARCH 11, 2024

Recognizing their efforts not only boosts morale but also fosters loyalty and commitment. Show your dedication to the company’s values and work ethic. When you acknowledge and celebrate the contributions of your team members, you create a positive and motivated work environment.

Morale 127

Morale Active Listening Bond Leadership Styles 127

Lead from Within

OCTOBER 13, 2023

Your character is defined by your integrity, ethics, and moral principles. By showing that you care, you will gain the appreciation and loyalty of your followers. Take time to reflect on your core values and use them as a compass to guide your leadership journey.

How To 141

How To Self-aware Leadership Styles Loyalty 141

Lead Change Blog

FEBRUARY 4, 2020

Jeff writes: “As I think about all of the relationships of my life, power seems to have a major role. I believe our search for power is the wrong search. Yet many supervisors and managers on the road to becoming valuable and valued leaders fail to do so. Bernd Geropp provided How to become a better manager at work.

Leadership Development 268

Leadership Development Development Leadership Simon 268

N2Growth Blog

NOVEMBER 3, 2023

Educational leaders are not only responsible for the overall management of an institution but also for creating a vision, setting goals, and driving positive change. Additionally, succession planning can be a powerful motivator for employees, as they see a clear path for their career growth and progression within the organization.

Education 410

Education Execution Diversity Reference 410

Great Leadership By Dan

DECEMBER 19, 2019

Some folks manage to deceive themselves into believing that they are leaders. In some instances, I have seen how the dynamics of power-play work. I have witnessed how power-hungry managers wield power by inspiring a few for some time before the disillusion sets in. I have often grappled with this question.

Leadership 161

Leadership Ethics Morale Brand 161

Leading Blog

APRIL 15, 2013

When you have the power usually associated with leadership. Shankman cites a study where 700 people from a variety of industries reported on the treatment they received from their managers: 31% reported that their supervisor gave them the "silent treatment" during the year. You can treat people any way you want.

Company 284

Company Long-term Short-term Loyalty 284

Strategy Driven

AUGUST 28, 2023

Regular updates, informative meetings, and personalized discussions between managers and team members play a pivotal role in bridging communication gaps. Engaged employees are eager to expand their skill sets and take on fresh challenges, leading to higher productivity and a stronger sense of loyalty to the organization.

Productivity 92

Productivity Products Strategy Succession 92

Strategy Driven

AUGUST 20, 2021

Core values represent the underlying ethical principles of the organization. This builds trust, and therefore loyalty and social media is a huge asset in this way. Align Messages with Core Values. Whenever you post something meaningful on social media, ensure that it relates in some way to your core values. Boosting Brand Awareness.

Media 123

Media Brand Loyalty Marketing Strategy 123

Eric Jacobson

DECEMBER 3, 2020

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 65

Books Leadership Ethics Morale 65

Eric Jacobson

NOVEMBER 3, 2020

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 65

Books Leadership Ethics Morale 65

Lead on Purpose

MAY 18, 2010

What struck me the first time I listened to this podcast is how beautifully these principles apply to product management, to leadership and to life in general. Where is your loyalty? During this conversation Larry shares the strategies that have made his teams successful through the years. Where is your heart? Hit the field running.

Strategy 196

Strategy Sports Ethics Loyalty 196

Lead on Purpose

MARCH 30, 2010

Show Loyalty: Give credit to others. – The Product Management Perspective: Trust is the most important characteristic a product manager can possess. Create Transparency: Tell the truth in a way people can verify. Get real and genuine. Be open and authentic. Right Wrongs: Make things right when you’re wrong.

Covey 265

Covey Loyalty Ethics Taylorism 265

Lead on Purpose

MAY 8, 2010

Kennedy Success is the result of perfection, hard work, learning from failure, loyalty and persistence. — The Product Management Perspective: Technology continues to evolve ever more rapidly. How can you — the product manager — keep up? Eric Hoffer Leadership and learning are indispensable to each other.

Leadership 165

Leadership Loyalty Taylorism Taylor 165

The Horizons Tracker

DECEMBER 13, 2022

. “But then people quickly realized that this is fluff, especially with more information being made available on sites like Glassdoor, and so this has created a real external incentive to be more ethical.” Throughout there is a strong desire to treat people respectfully, and through this engender a reciprocal sense of loyalty.

Cooper 103

Cooper Long-term Politics Energy 103

Lead on Purpose

NOVEMBER 6, 2010

This powerful statement comes from Tommy Spaulding in his new book It’s Not Just Who You Know: Transform Your Life (and Your Organization) by Turning Colleagues and Contacts into Lasting, Genuine Relationships. The most powerful relationships come when we focus on helping others. economy about $382 billion annually.

Review 157

Review Books ROI Loyalty 157

Rich Gee Group

JANUARY 5, 2011

Do you have a loyalty/membership program to reward and retain your best customers? recent posts 3 Tips To Take More Powerful Notes During Meetings. Do you provide a flexibility to allow them to personalize their experience? Do you offer various locations (physical and virtual) to allow them to use your products and services?

USP 297

USP Licensing Media Industry 297

Eric Jacobson

JANUARY 30, 2019

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 50

Books Leadership Ethics Morale 50

Women on Business

DECEMBER 8, 2010

Step 4: Brand Loyalty: Would you hang out with Buddy on a regular basis? Brand loyalty is key to cultivating repeat customers who spread positive word of mouth feedback about your product or service. Much of developing the loyalty factor comes from inside your business. Are you ready?? Is there a replacement? Post by Jane K.

Brand 237

Brand Press Release Discount Loyalty 237

Eric Jacobson

NOVEMBER 30, 2014

My favorite chapters are: Know Your People Tell Stories Create a Culture of Advocacy Build Loyalty and Engagement from the Middle Bring People Together Ask “What If?” I’ve found great success in developing programs like our year-long Leadership Academy for middle managers or our six-month program called Employee 100 for front-line staff.

Books 84

Books Leadership Ethics Morale 84

HR Digest

MARCH 6, 2024

Even when employees do remain under unsatisfactory work conditions, it won’t be out of loyalty to the company, but instead a lack of opportunity to move on to a company that treats them better. Improve Work Culture and Management One of the best employee retention strategies is to create a workplace where employees want to work.

Strategy 59

Strategy Mentor Creativity Planning 59

Strategy Driven

DECEMBER 7, 2018

She was the model for executive assistants and office managers everywhere. Therefore, our loyalty to the company rises, and we are more productive. Those vital employees in the business world might include the IT guy, the receptionist, the mailroom manager, the ethics adviser and the secretary to the Board of Directors.

Rogers 62

Rogers Henderson Mentor Learning-by-Doing 62

Chart Your Course

AUGUST 14, 2012

Employee recognition is a powerful tool in building morale, motivation and job satisfaction. Graham Weston, co-founder and CEO of Rackspace Managed Hosting, gives the keys to his BMW M3 convertible for a week to his top performing employees. How to Promote Customer Brand Loyalty: Keep Them Coming Back for More.

Webinar 154

Webinar Library Motivation Video 154

N2Growth Blog

OCTOBER 20, 2010

Self-Serving Nature : If a leader doesn’t understand the concept of “service above self&# they will not engender the trust, confidence, and loyalty of those they lead. They understand the power of, and necessity for contextual leadership. Successful leaders focus on customer satisfaction and loyalty.

Blog 420

Blog Meyer Short-term Learning-by-Doing 420

The Horizons Tracker

AUGUST 18, 2019

So strongly did the company believe in the power of cycling to transform their business however, that they bought the team rather than simply sponsor it. It’s really important that we’re not sponsored by someone that compromises my ethics, and I’m really proud to wear a company’s logo that promotes education and multiculturalism.”.

Customer Loyalty 66

Customer Loyalty Education Loyalty ROI 66

Chart Your Course

FEBRUARY 18, 2013

Companies with strong values typically draw employees who share those values, creating a dynamic of loyalty and shared commitment to the business’ brand and mission. Big business’ image took quite a hit in the last 15 years due to the excesses and abuses of power demonstrated by some companies. Company Values.

Health Care 187

Health Care Education Brand Discount 187

Harvard Business Review

DECEMBER 16, 2014

The other night I watched Raymond Reddington, fictional star of the TV series The Blacklist , pull off another impossible plotline without breaking a sweat, explaining calmly to one of his minions that the key to winning is to “value loyalty above all else.” Remain loyal, the story goes, things will go well.

Loyalty 14

Loyalty McCombs Ethics Follow-up 14

Skip Prichard

DECEMBER 19, 2019

Management by Exception (MBE). Looking at our first point, leaders do not necessarily have to be charismatic to inspire others, they can have deep values, be highly ethical, champion a cause and such-like descriptions. When people see this in others we suggest it forms a bond, and in leadership this can be a powerful bond.

Leadership 67

Leadership Long-term Cooper Charisma 67

Chart Your Course

AUGUST 14, 2012

” Employee recognition is a powerful tool in building morale, motivation and job satisfaction. Graham Weston, co-founder and CEO of Rackspace Managed Hosting, gives the keys to his BMW M3 convertible for a week to his top performing employees. How to Promote Customer Brand Loyalty: Keep Them Coming Back for More.

Webinar 133

Webinar Library Motivation Video 133

N2Growth Blog

NOVEMBER 29, 2010

Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? That is the question.

Blog 382

Blog Metrics Brand CEO 382

HR Digest

AUGUST 13, 2023

Providing ongoing support and clarifying how managers can collaborate effectively with new hires. Frequent Check-Ins Regular check-ins, beyond traditional performance evaluations, provide opportunities for managers to connect with their team members, understand their needs, and address any challenges or concerns they may have.

Environment 52

Environment Positioning Strategy Diversity 52

Chart Your Course

AUGUST 14, 2012

They are realizing if employees and managers are unhappy, they are going to leave. Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. 3) Manage your managers and make them lead by example. People don’t quit their company, they quit their managers.

Newsletter 165

Newsletter Insurance Class Workshop 165

Frank Sonnenberg Online

MARCH 9, 2021

And yet, because they put in the time “working,” they think they have a strong work ethic. 13 Key Ingredients of a Strong Work Ethic. A work ethic is a set of essential values that strengthens your character, boosts your career, and leads to a more fulfilling life. A strong work ethic involves being: Conscientious.

Ethics 136

Ethics Morale Cooper Learning-by-Doing 136

Women on Business

DECEMBER 7, 2010

Yes, I will talk to my manager and see if we can do that for you.” Delighting customers doesn’t build loyalty. That said, we can’t be a powerful yes unless we’ve got a real consciousness about our no. I guarantee they’d find ways to say “yes” more often. Yes, I can change that for you.” “Yes, The result?

Press Release 170

Press Release Discount PR Compliance 170

Women on Business

DECEMBER 2, 2010

Building Customer Loyalty Building customer loyalty by being loyal to them. Any business person worth their salt will tell you that. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key.

Brand 215

Brand Press Release Discount Customer Loyalty 215

Strategy Driven

OCTOBER 29, 2018

However, not all of them will, and this might be because there is no general work ethic to work harder or longer. Some bosses confuse this with giving their employees too much power, however, the exact opposite is true. Make Productivity a Central Issue.

Mission Statement 50

Mission Statement Morale Loyalty Efficiency 50