Harvard Business Review

NOVEMBER 29, 2013

Foreign investors have flocked to the country’s shores as many of the world’s largest manufacturers have established operations there. This is the overarching goal of China’s 2010-2015 plan. Since China opened up, the nation has travelled through different stages of development. China, too, needs more technological innovation.

GDP 11

GDP Supply Chain Globalization Technology 11

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. The company offered financial literacy classes, with topics such as “How to Buy a Home,” and integrated them with classes on travel and wine. That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I would say overall, we harnessed technology to push the country toward the future.

Politics 9

Politics Chief Information Officer Tourism Environment 9

Harvard Business Review

DECEMBER 8, 2015

More than once you’ve probably looked at some new digital or technological development and asked yourself, “How did we miss that?” ” In order to chart the best way forward, you must understand emerging trends: what they are, what they aren’t, and how they operate. Blockchain.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

JUNE 22, 2015

Highways and bridges are in desperate need of repair, making travel slower—and more dangerous. For instance, the average transit times to move containers from the ports of Los Angeles and Long Beach to Chicago grew from 84 hours at the end of 2004 to 120 hours by early 2015. The Future of Operations. Insight Center.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

JULY 22, 2016

Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. For most established players, the technology and skill gaps are intimidating, and it take years of effort to close them. Build it yourself.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

SEPTEMBER 27, 2011

If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. When the staff conversation turns to operating margins, cash flow, inventory, or revenue, does the CHRO tune out? Your CHRO thinks of email as modern technology.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

APRIL 6, 2016

Uber Technologies , a pending class-action lawsuit by Uber drivers in California, which alleges that drivers are misclassified as independent contractors. These cases clearly point to the importance of understanding how platform-employers operate, and how work is structured within semi-automated, algorithmic management systems.

Management 8

Management Price Disaggregation System 8

Harvard Business Review

NOVEMBER 6, 2015

On September 29, 2015, Techdirt posted “ You Can Now Turn Off Ads On Techdirt ,” explaining all the reasons why they were granting readers the power to not see ads. According to PageFair and Adobe’s 2015 Global Adblocking Report , “there are now 198 million active adblock users around the world.”

Advertising 8

Advertising CRM Long-term Short-term 8

Harvard Business Review

JULY 27, 2015

To answer these questions, I talked to Marc van Zadelhoff, VP of IBM Security, about the current state of cybersecurity and the Ponemon Institute’s 2015 study of cybersecurity around the world, which IBM sponsored. And then you think, “Well, they know I’m having an operation tomorrow, so they must be a legitimate bank.”

Health Care 8

Health Care Hedge Banking Training 8

Harvard Business Review

DECEMBER 20, 2016

“My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said. “The romance of travel is near and dear to everyone’s heart. Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales. It’s not for everyone.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

MARCH 14, 2017

Loyalty programs have proliferated across travel, retail, financial services, and other economic sectors. household participates in 29 different loyalty programs, according to the 2015 Colloquy Loyalty Census. How Blockchain Works Here are five basic principles underlying the technology. The average U.S. Distributed Database.

Loyalty 11

Loyalty Customer Loyalty Travel Hotels 11

Harvard Business Review

NOVEMBER 21, 2016

According to a 2015 survey on the patient experience , nearly 30% of patients physically carry x-rays, test results, and other critical health data from one provider’s office to the next. Support the Patient through Network-Enabled Technology. Intentionally Design the Patient’s Job into the System.

Health Care 8

Health Care Insurance Technology Survey 8

HR Digest

JULY 22, 2019

The use of automation technology is rapidly changing the landscape of various industries, mostly in the labor-intensive sectors. Robotic loaders and remotely-controlled trucks are significantly reducing operational costs in the mining sector. It’s difficult to overlook the benefits of autonomous technologies in the mining industry.

Industry 87

Industry Operations Transportation Technology 87

Harvard Business Review

DECEMBER 14, 2016

Technology is making it easier to connect with rural consumers in so-called media dark areas. As of 2015, the initiative had grown to 70,000 sales agents serving 165,000 Indian villages, and HUL had equipped them with smartphone apps to help them manage inventory and other aspects of their business. Worldwide, there are 3.4

Marketing 8

Marketing Brand Cost Retail 8

Harvard Business Review

AUGUST 17, 2015

At the same time, technologies like selfie sticks, Fitbits, and wearable video cameras are making people comfortable monitoring their own calorie consumption, sleep patterns, heart rate, friends, family, and daily experiences. How far from the hotel do solo travelers tend to go at night, and how does that differ by gender?

Document 8

Document Marketing Learning-by-Doing Travel 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. But by early 2015 they stopped accepting new submissions to their open market and discontinued their API support for external developers.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

MAY 4, 2017

These must qualify as “specialty occupations,” which typically require a bachelor’s degree (or the equivalent) and are found in fields such as science, engineering, information technology, medicine, and business. Is There a Shortage of Technical Skills in the U.S.? The Economist has reported that the number of unfilled U.S.

Outsourcing 8

Outsourcing Engineering Skills Information Technology 8

Harvard Business Review

MAY 25, 2017

Millions of global travelers are anxiously awaiting the answer to this question. Aside from another terrorist group disrupting world-wide travel operations at a cost of hundreds of billions of dollars , the other big winners from an increased ban could be foreign intelligence services. To ban or not to ban laptops?

Travel 9

Travel Airlines Company Hotels 9

Harvard Business Review

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. That is some group of people.

Media 10

Media Advertising Fixed Costs Content 10