Strategy Driven

APRIL 4, 2016

After a rocky start for the country after Ben Ali’s fall, the 2015 Nobel Peace Prize went to the Tunisian Quartet, composed of four civil society associations, which facilitated the country’s national dialogue. I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies.

How To 50

How To Chief Information Officer Tourism Politics 50

Strategy Driven

OCTOBER 7, 2015

By empowering clients to tailor each engagement to meet their specific project needs – no more, no less – and employing modern communications technologies, StrategyDriven eliminates the barriers preventing small and midsized company leaders from accessing high-end consulting services. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Consultative 50

Consultative Chief Executive Officer Library Company 50

Strategy Driven

NOVEMBER 18, 2015

Our employment of true experts, use of modern technologies and streamlined business operations ensures clients receive exceptional advisory services at an affordable price regardless of their budget. Determine How We Should Engage – We’re flexible and technology savvy. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Consultative 50

Consultative Advice Long-term Tools 50

QAspire

JANUARY 5, 2016

With advances in technology, mobiles are becoming more of a convergence device that replaces so many utilities (calculators, alarm clocks, small digital cameras etc.) And, we are not even talking about automated cars yet – the next big frontier for the technology battle! that we used otherwise.

Leadership 70

Leadership Self-aware Supply Chain Human Capital 70

Strategy Driven

MAY 15, 2015

Hardware, software and component producers revolutionizing the next generation of technology. Group marketing programs, such as auto dealer clusters, municipalities for economic development, travel and tourism destinations, trade association and product image upgrades. Copyright 2007-2015 by StrategyDriven Enterprises, LLC.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Harvard Business Review

NOVEMBER 27, 2015

The top 10 companies in the Global Empathy Index 2015 increased in value more than twice as much as the bottom 10 and generated 50% more earnings. The Most (and Least) Empathetic Companies, 2015. Technology. Technology. Technology. Technology. Technology. Technology. Travel & Tourism.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

JULY 7, 2016

The right technologies, however, can be incredibly valuable, driving customer satisfaction and possibly even providing a sustainable competitive advantage. Start by identifying those, and then use digital technology to alleviate them. The second lever is to use digital technology to materially improve customer service.

Trends 10

Trends Hotels Competitive Advantage Retail 10

Harvard Business Review

JULY 13, 2016

Travel Association to more clearly understand the relationship between well-being and taking time off from work. Travel Association and Project: Time Off, presents a high-definition picture of how overwork affects our success rates and well-being. days of vacation in 2015. In 2015 the unemployment rate was 5.3% (it was 9.7%

Stress 8

Stress ROI Short-term Article 8

Harvard Business Review

MARCH 31, 2016

“Things were different once upon a time before the railroads turned farms into cities… The traveling [sales]man is a middleman and the evolution of business is gradually eliminating the middle man.” Fast forward to 2015. Buyers usually first became aware of new products when a traveling salesman showed up at the door.

B2B 8

B2B B2C Uncertainty Self-aware 8

Harvard Business Review

JULY 19, 2017

AI is a huge set of technologies, each with a specific, fine-tuned purpose. With the help of machines and advanced optical character recognition (OCR) technology , the USPS can now read and process 98% of all hand-addressed mail and 99.5% By linking this technology with a relatively small and finite data set of U.S.

USP 8

USP Airlines Productivity Products 8

Harvard Business Review

AUGUST 5, 2015

As of January 2015 there were at least 330 other social streets established in Italy, and more than 360 in other parts of the world. They don’t need the comfort of roads already traveled and don’t filter their visions through the judgments of others. This remains true. Either is possible, for example, with big data.

Drucker 8

Drucker Technology Innovation Uncertainty 8

Harvard Business Review

NOVEMBER 15, 2018

hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. The middle layers spend their entire days in meetings or on conference calls, traveling to meetings outside the hospital, or negotiating contracts with vendors. PM Images/Getty Images. A recent Navigant survey found that U.S.

Cost 10

Cost System Management Franchising 10

Harvard Business Review

FEBRUARY 17, 2016

Airbnb lets spare room owners make money out of their idle asset and makes the asset easily accessible for more travelers. The idea of offering your spare room on the web is not new, but with Airbnb you don’t have to create your own website and hope that Google-searching travelers find you.

Cost 8

Cost Globalization Innovation Banking 8

Harvard Business Review

NOVEMBER 29, 2013

This is the overarching goal of China’s 2010-2015 plan. Since China opened up, the nation has travelled through different stages of development. That growth was driven largely by the increased use of information technology in customer analysis and supply chain optimization. China, too, needs more technological innovation.

GDP 13

GDP Supply Chain Globalization Technology 13

Harvard Business Review

MAY 16, 2016

A “Tunisian Quartet,” composed of four civil society associations, initiated and facilitated the country’s national dialogue (for which they were warded the 2015 Nobel Peace Prize). I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies.

Politics 11

Politics Chief Information Officer Tourism Environment 11

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. The company offered financial literacy classes, with topics such as “How to Buy a Home,” and integrated them with classes on travel and wine. That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

JULY 9, 2018

3nethra also lowers the non-medical out-of-pocket expenses for patients (loss of wages when they are away from work, the cost of travel, and room and board), the kind of expenses that deter the poor to seek medical care. Competitors used the expensive CCD technology for cameras. 3nethra is priced at $10,000.

Health Care 8

Health Care Cost Entrepreneur Innovation 8

Harvard Business Review

JANUARY 27, 2016

invests vast amounts in innovation – $135 billion from federal government sources alone in 2015 – yet it lacks a coherent intellectual property strategy to ensure that the investment pays off. The strategy of promoting its technology helped Europe win this battle and gather the spoils in growth, profitability, and employment.

Licensing 8

Licensing Technology Participative Globalization 8

Harvard Business Review

NOVEMBER 22, 2013

It’s using this development to rapidly experiment with new technologies, policies, and financial systems. In fact, China is innovating at a city level , designating tens of cities at a time as pilots for every viable clean technology. The COD not only dictates the content of training programs but also promotions for government leaders.

Energy 9

Energy Policies Innovation Training 9

Harvard Business Review

OCTOBER 7, 2015

In January 2015, the Centers for Medicare and Medicaid Services (CMS) issued a new provider reimbursement code for non–face-to-face health care services for patients who have chronic medical conditions. Health care remains one of the few services that require people to have a face-to-face interaction to obtain access.

Health Care 8

Health Care Insurance Technology Wireless 8

Harvard Business Review

FEBRUARY 8, 2017

Connected spenders are the heaviest purchasers in categories including electronics, travel, and dining out, and they’re likely to be early adopters of new ways to buy in any category. They prefer cutting-edge products and state-of-the-art technologies. In markets such as the U.S.,

Maturity 8

Maturity Advertising Marketing Insurance 8

Harvard Business Review

JUNE 22, 2016

Last holiday season, PwC reported that Milllennials were spending a larger proportion on travel and entertainment than were their older counterparts. Mintel’s 2015 American Lifestyles report projects that vacations, dining out, and other experiential categories will drive the growth in total consumer spending.

Retail 9

Retail Discount Reis Supply Chain 9

Harvard Business Review

JULY 22, 2016

Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. For most established players, the technology and skill gaps are intimidating, and it take years of effort to close them. Build it yourself.

Real Estate 8

Real Estate Business Model Incubator Short-term 8

Harvard Business Review

JULY 26, 2018

For example, Uber and Grab link riders and drivers, Airbnb links hosts and travelers, and Amazon links shoppers and sellers. Though none of these tweaks can be claimed to be a technological breakthrough, they have collectively helped Grab win over local consumers. job websites Indeed and Glassdoor.) “‘Why us?’

Transportation 10

Transportation Health Care Venture Capitalist Advertising 10

Harvard Business Review

JUNE 22, 2015

Highways and bridges are in desperate need of repair, making travel slower—and more dangerous. For instance, the average transit times to move containers from the ports of Los Angeles and Long Beach to Chicago grew from 84 hours at the end of 2004 to 120 hours by early 2015. Insight Center. The Future of Operations.

Supply Chain 8

Supply Chain Crisis Transportation Tactics 8

Harvard Business Review

DECEMBER 8, 2015

More than once you’ve probably looked at some new digital or technological development and asked yourself, “How did we miss that?” But a lot of times, glitches have to do with newer technologies, which we are learning break in unexpected ways. Expect to hear more about “glitches” in 2016. Blockchain.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

MARCH 25, 2016

” With changes happening so quickly from so many directions – competition, regulation, technology, talent, customer behavior – it’s easy for one’s story to become generic or outdated. As an example, between 2008 and 2015, IBM organized its marketing under the shared purpose of “Building a Smarter Planet.”

How To 8

How To Brand Retail PR 8

Harvard Business Review

JANUARY 2, 2013

The technology research firm Gartner , Inc. predicts gamification will be used in 25 percent of redesigned business processes by 2015, this will grow to more than a $2.8 billion business by 2016, and 70 percent of Global 2000 businesses will be managing at least one "gamified" application or system by 2014. How will you track success?

Learning-by-Doing 9

Learning-by-Doing Video Training Audience 9

Harvard Business Review

OCTOBER 6, 2016

Like leading the way in cup technology with the first U.S. At the end of the email, volunteers could click through to claim a gift of either a luxury backpack or a utility travel bag. billion in 2015 , companies have been spending more on cause-related marketing—it reached about $2 billion dollars in 2016.

Ethics 9

Ethics Licensing Self-aware Morale 9

Harvard Business Review

JANUARY 19, 2017

Jane is a marketing director at a technology firm, where she manages a small team, works late, and travels once per quarter. A 2015 study from McKinsey and LeanIn.org found that “women in senior management are seven times more likely than men at the same level to say they do more than half of the housework.”

Delegation 8

Delegation Outsourcing Insurance Loyalty 8

Harvard Business Review

DECEMBER 9, 2016

Which technology tools will meet the demographic, clinical, and business needs for these services? In 2015 we started to engage those clinical departments whose providers saw patients with conditions requiring frequent follow-up visits and infrequent physical exams, and who lived in Massachusetts but had difficulty coming into the office.

Health Care 8

Health Care Consultative Video Efficiency 8

Harvard Business Review

SEPTEMBER 27, 2011

If your CHRO travels only to accompany you, or keeps in touch with staff primarily through email or one-way communication such as videocasts, you've got a problem. Your CHRO thinks of email as modern technology. The last time your CHRO had an employee roundtable discussion was before the economic downturn.

Metrics 14

Metrics Human Resources Attrition CEO 14

Harvard Business Review

APRIL 6, 2016

Uber Technologies , a pending class-action lawsuit by Uber drivers in California, which alleges that drivers are misclassified as independent contractors. The tension between trying to standardize an experience and giving drivers true independence has manifested in two lawsuits. The first is O’Connor v.

Management 8

Management Price Disaggregation System 8

Harvard Business Review

NOVEMBER 6, 2015

On September 29, 2015, Techdirt posted “ You Can Now Turn Off Ads On Techdirt ,” explaining all the reasons why they were granting readers the power to not see ads. According to PageFair and Adobe’s 2015 Global Adblocking Report , “there are now 198 million active adblock users around the world.”

Advertising 8

Advertising CRM Long-term Short-term 8

Harvard Business Review

DECEMBER 20, 2016

“My guess is that one hundred percent of United’s employees are superconsumers of travel,” he said. “The romance of travel is near and dear to everyone’s heart. Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales. It’s not for everyone.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

SEPTEMBER 16, 2016

In corporate travel, extending a business trip for personal purposes is known as “bleisure,” an awkward term that’s only saving grace is that it’s less awful than the alternative, “bizcation.” To this end, we analyzed 29 million business trips booked by Carlson Wagonlit Travel (CWT) between 2011 and 2015.

Travel 8

Travel Short-term Analysis Long-term 8

Harvard Business Review

JULY 27, 2015

To answer these questions, I talked to Marc van Zadelhoff, VP of IBM Security, about the current state of cybersecurity and the Ponemon Institute’s 2015 study of cybersecurity around the world, which IBM sponsored. What should you think about? HBR: Did the study find any new trends in cybersecurity?

Health Care 8

Health Care Hedge Banking Training 8