Harvard Business Review

DECEMBER 29, 2016

It’s hard for good, ethical people to imagine how these meltdowns could possibly happen. But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? Volkswagen. and the U.K., Cross-cultural differences.

Ethics 11

Ethics Company Emotional Intelligence Short-term 11

Harvard Business Review

OCTOBER 3, 2013

Many other major financial institutions — Bank of America , Citigroup, HSBC, Barclay’s, Wells Fargo, UBS, etc. But, at the end of the day, it is bank leaders and employees who must take the right business, legal and ethical actions under existing law. JP Morgan is the biggest of them all with $2.3

Banking 8

Banking Management Ethics Letter 8

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage.

Banking 10

Banking Committee Leadership Ethics 10

Harvard Business Review

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care.

TSR 9

TSR Banking Committee Incentives 9

Harvard Business Review

MARCH 22, 2018

Over the last decade, industries, academics, and the public sector have turned their focus toward culture and ethics in response to the financial crisis as well as misconduct at a broad range of corporations. A firm’s cultural capital is a type of asset that impacts what a firm produces and how it operates.

Company 12

Company Banking Incentives Human Capital 12

Harvard Business Review

AUGUST 29, 2018

” (IAG is the parent company of a general insurance group with operations in Australia, New Zealand, Thailand, Vietnam and Indonesia.). The pattern has again been discovered at several expensive Australian restaurants operated by high-profile and well-off chefs. They’ve been caught short-changing their employees.

Banking 9

Banking Franchising CEO Execution 9

Harvard Business Review

OCTOBER 10, 2017

industries, and a review of hundreds of academic studies on the psychology of human performance, shows that most leaders and organizations tend to focus on just one type of performance. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

NOVEMBER 16, 2018

Yet, according to the World Bank , roughly one-third of firms around the world use kickbacks, paying an estimated total of $400 billion a year. At that point, everybody will lean in together to fix that problem in an ethical and compliant manner, even if it takes considerably longer,” Bistrong says.

Management 11

Management Ethics Cost Bureaucracy 11

Harvard Business Review

JUNE 3, 2011

To mainstream economists the Glass-Steagall Act that separated the banking and securities industries looked like a competition-restricting, innovation-damping anachronism. Wilmers, also known as his annual messages to the shareholders of Buffalo-based M&T Bank Corp. From the same letter: [N]o company operates in a vacuum.

Banking 14

Banking Crisis Letter Hedge 14

Harvard Business Review

FEBRUARY 7, 2018

Today, many companies are exposed to intelligent device risks that could harm both their own operations as well as their customers. Finally, policymakers should establish international trust and ethics guidelines to govern the development and implementation of ever more advanced AI products and systems.

Insurance 8

Insurance Contingency Plans Globalization Ethics 8

Harvard Business Review

JANUARY 28, 2013

When my organization, Education For Employment , began operations in 2006 as a demand-driven answer to Arab youth unemployment, I felt that creating a social franchise model was the best way to meaningfully address an issue of this scale. In regions in turmoil, this can be the difference between expanding operations and closing shop.

Franchising 8

Franchising Uncertainty NGO Operations 8

Harvard Business Review

FEBRUARY 2, 2012

A few of the bullet points: • Banks insured by the Federal Deposit Insurance Corporation have $1.5 trillion in capital — the highest capital levels in the history of American banking. • Investment banks used to all be partnerships. The largest U.S. Why you're very welcome, Financial Services Roundtable!

Finance 14

Finance Motivation White Paper Banking 14

Harvard Business Review

SEPTEMBER 16, 2015

Leaders rate the importance of maintaining a sterling reputation in the countries in which they operate 10 times higher than do laggards — the greatest variance we found. The case is now languishing in the World Bank’s investment dispute court. Local subsidiaries have to operate in ways acceptable to the parent company.

Marketing 8

Marketing Company Compliance Reputation 8

Harvard Business Review

DECEMBER 7, 2010

Whether you are working in a large corporation with a presence in all the major markets or you're an owner operator with a single website, it is likely that your communications will reach people from a wide variety of cultural origins. If you are in business, then you are in a global business.

Advertising 14

Advertising Audience Banking Influence 14

Harvard Business Review

OCTOBER 19, 2012

What, they asked her, was the most powerful argument for promoting diversity — outside of ethical and legal ones? Before I knew it I was presenting the ideas in my book to Steve Black, who at the time headed up investment banking at JP Morgan Chase. I honestly think people would want to hear about it." She was right.

Succession 17

Succession Diversity Open-book Innovation 17

Harvard Business Review

JUNE 18, 2014

Editor’s note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Manager, Operations. Manager, Operations. To: Ioana Romana, VP Operations. He’s part of my operations team now, and he hopes to transition to a management position.

Case Study 12

Case Study Engineering Commitment Operations 12

Harvard Business Review

JULY 31, 2018

How companies are using artificial intelligence in their business operations. In 2009, Philips teamed up with a Dutch bank to develop the idea of a “rationalizer” bracelet to stop traders from making irrational decisions by monitoring their stress levels, which it measures by monitoring the wearer’s pulse.

Self-aware 8

Self-aware Analysis Brand Automotive 8

Harvard Business Review

JULY 6, 2018

Who should be involved in decisions regarding business impact, regulatory compliance, technical approach, and even ethical values when companies integrate machine learning into business operations? The technical, business, and compliance teams should meet regularly to review performance and adjust the model to achieve fair outcomes.

Compliance 8

Compliance Document System Learning-by-Doing 8

Harvard Business Review

DECEMBER 12, 2018

At the same time, the need to win can blind us to ethical considerations. In one study, we asked 164 MBA students to read a hypothetical scenario (based on a true story) about an investment banker facing an ethical dilemma, and to estimate the likelihood that this banker would indulge in unethical behavior.

Ethics 15

Ethics Comparison Participative Banking 15

Harvard Business Review

OCTOBER 14, 2013

Iron Men live for the operating room, dismiss post-op care as boring, scorn rest (“I am hardcore and I need no sleep!”), and brag that a surgical residency program has a 110 percent divorce rate (“Guys would come in married, get divorced, get remarried, and get divorced again”). Another group rejected Iron Men’s work-all-the-time ideals.

Diversity 11

Diversity Ethics Report Engineering 11

Harvard Business Review

JUNE 29, 2012

It's not about a bank. Who's who — master and servant, mechanism and operator, principal and agent, sovereign and serf? Simon Johnson and numerous others have proposed banks be broken, split, limited. Who's who, mechanism and operator, sovereign — and serf? This scandal isn't about price-fixing.

Price 14

Price Short-term Proposal System 14

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. Formerly sainted icons went down in disgrace.

Ethics 58

Ethics Cost Crisis Learning-by-Doing 58

Harvard Business Review

APRIL 7, 2017

The Chief Operating Officer of one of the world’s biggest banks described the environment that fostered the culture that enabled the Libor and related scandals: “It all begins with the organization’s biggest lie.” This brings us onto the third key question: 3. ” This lie?

Power 14

Power Chief Operating Officer Politics COO 14

Strategy Driven

OCTOBER 5, 2012

In eras following downturns and scandals, it is incumbent upon good companies to go the extra distance to be ethical and set good examples. No matter the size of the organization, goodwill must be banked. No entity can operate without affecting or being affected by its communities. by Hank Moore. Community Relations.

Loyalty 57

Loyalty Bottom-up Strategic Planning Bond 57

Harvard Business Review

OCTOBER 31, 2016

The banking industry is mired in a state of permanent crisis. Some firms, like Deutsche Bank, are still trying to clamber out of holes they dug before the financial meltdown, negotiating multibillion-dollar settlements with the Department of Justice. We have entered the world of ultra specialists. They also develop transferable skills.

Career 8

Career Banking Crisis Morale 8

Harvard Business Review

MAY 17, 2017

Lee is accused of donating $36 million to nonprofit foundations operated by a friend of the former president in return for political favors. Admittedly, guilt culture showed little enthusiasm for criminally sanctioning executives involved in the 2008 banking crisis. Lee has denied the charges. financial crisis. The fraudulent €7.2

Reputation 8

Reputation Crisis Loyalty Banking 8

Harvard Business Review

NOVEMBER 28, 2017

Even in one of the most market-oriented societies in human history, it appears very difficult to make most people appreciate that ethical and profitable business practices do not fundamentally conflict. Doing so entails operating more efficiently or innovating to create products that consumers value more. Our research.

Company 8

Company Short-term Long-term Price 8

Harvard Business Review

OCTOBER 16, 2017

” I spent the next four years studying development economics at Harvard, designing a special major to focus on African development, and later working at the World Bank to further understand the problem of poverty and how to fix it. My conclusion after all this time isn’t so novel.

Power 8

Power Health Care Comparison Brand 8

HR Digest

JANUARY 10, 2024

We have done multiple studies with investors reflecting the increasing significance of intangible value, detailed in publications such as the Harvard Business Review article, Capitalizing Your Capabilities (Ulrich and Smallwood) and CFA Magazine, The Leadership Gap (D Ulrich, N Smallwood and M. So, what comprises intangible value?

Ulrich 52

Ulrich Leadership Diversity Audience 52

Strategy Driven

MARCH 11, 2011

These are my considered opinions, having conducted Performance Reviews, Strategic Planning and Visioning for other companies over 35+ years. In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Congressional Hearings.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57