Harvard Business Review

MARCH 15, 2017

According to Korn Ferry unpublished data, there has been a 74% increase in the number of CIOs serving on Fortune 100 boards in the past two years. Only 31% of Fortune 100 boards currently have a director who is a CIO, even though technology is at the core of every business today. ” How should boards incorporate a CIO director?

CIO 9

CIO Committee Technology P&L 9

Skip Prichard

JUNE 24, 2021

The long-time CIO of Google, Ben Fried, indicated that the way in which that company has maintained its entrepreneurial spirit despite growing into a behemoth has been its ability to attract and retain people who are comfortable with and even drive change, even if it means cannibalizing what has worked in the past.

Company 100

Company How To Core Competence Venture Capitalist 100

Harvard Business Review

JULY 17, 2013

The CIO paradox is a set of contradictions that lies at the heart of IT leadership. Be strategic and operational. Many CIOs have buckled under the CIO paradox, while others have managed to be effective despite it. A far better strategy is to take the people that they have and develop them into blended executives.

CIO 8

CIO Technology Storytelling Strategic Planning 8

Harvard Business Review

MAY 2, 2013

This is very different from the way large businesses have operated for decades. Tomorrow''s businesses will have a very different make-up, and the CIO must lead the charge in the face of these changes. The role of management can be broadly thought of as the processes that tie these components together to produce value.

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

AUGUST 13, 2014

For the past four years, Accenture has conducted an annual survey of chief marketing officers (CMOs) and chief information officers (CIOs) to understand the state of their collaboration. And 83 percent of CIOs say that they need to align and interact with Marketing. In that time, weve tracked dramatic changes in attitudes.

CIO 8

CIO Chief Information Officer Marketing Survey 8

Harvard Business Review

MAY 6, 2013

There is a marked dissonance between CIOs and the C-suite — a fact that we uncovered in new research conducted with HBR, The Economist, CEB, and TNS Global. We have identified the problem , which is that CEOs believe that the CIO does not understand or help with the CEO''s issues and the needs of the business.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

AUGUST 27, 2013

Managing this rapid change and fostering innovation while "keeping the trains running on time" is the primary leadership role required of any CIO, new or old. These are core tenets that all CIOs need to hold close. It requires that IT staff — and our customers — are continuously learning.

CIO 8

CIO Positioning PPM Information Technology 8

Harvard Business Review

AUGUST 29, 2013

However, a survey just conducted by Accenture Interactive (see The CMO-CIO Disconnect ) points to a downright unhealthy relationship in many C-Suites which can do nothing but damage to firms. To begin to mend the CMO-CIO relationship, it''s important to understand the source of each side''s frustrations.

CIO 8

CIO Chief Information Officer Marketing Technology 8

Harvard Business Review

JULY 15, 2013

Our research, conducted in partnership with Harvard Business Review, The Economist, CEB (formerly the Corporate Executive Board), Intel, and TNS Global, finds that corporate leadership has lost confidence in the CIO as a strategic partner and views IT as a commodity rather than a difference-maker.

CIO 8

CIO Crisis Competitive Advantage Webinar 8

N2Growth Blog

DECEMBER 7, 2010

By any category analysis or analytical standard blogging has obviously developed into a powerful communication medium. Share and Enjoy: View Comments [link] Stuart Oliver: Entrepreneur, Interim CIO, Technology COO, Strategist, » Blog Archive » To blog or not to blog [.] link] Swiecki’s Blog » Tech-blog Carnival Edition 2 [.]

Blog 296

Blog Content Media Brand 296

Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. In the U.S.,

Industry 269

Industry Stage-Gate Organization Company 269

Harvard Business Review

DECEMBER 8, 2010

How can managers generate competitive advantage from their cloud investments? To begin to answer these questions, we conducted some qualitative research, using in-depth interviews with about two dozen CIOs and senior IT managers whose organizations have evaluated or adopted cloud computing services. Agility is also a plus.

Competitive Advantage 15

Competitive Advantage Development CIO Survey 15

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. ERP systems, RFID , knowledge management, business intelligence) have washed over organizations.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

NOVEMBER 27, 2018

In our surveys, more than 66% of CEOs said they expect their companies to change their business model in the next three years, with 62% reporting they have management initiatives or transformation programs underway to make their business more digital. Without that clarity, returns from digital initiatives suffer.

Supply Chain 8

Supply Chain Content CIO Business Model 8

Harvard Business Review

MAY 15, 2014

s Co-operative Bank in June 2013. This shortfall resulted in its parent, Co-operative Group, ceding control of the bank to bondholders, including U.S. We have developed a simple yet powerful framework that leadership teams can use to navigate the digital landscape and avoid the kinds of problems that Co-operative Bank suffered.

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

SEPTEMBER 13, 2012

An impatient marketing or finance manager would, on the sly, secure some extra budget money and hire a contractor to build a little database that tracked mailing addresses or top-line financials. Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

AUGUST 26, 2013

Kim Stevenson , Intel''s CIO, summarizes the challenge well: "[IT functions have] gone through ERP, they''ve gone through BYO and they''ve gone through cloud, and they think they''ve done it all. It requires new modes of operation. New, more agile , software development tools and testing methods are utilized.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

APRIL 25, 2013

Over the last two years, we have been engaged in primary research with The Harvard Business Review, The Economist, CEB (formerly known as the Corporate Executive Board), Intel, and TNS Global in an attempt to paint a picture of how the role of the CIO and the IT department is changing. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

FEBRUARY 18, 2011

I came to understand the reason for a phenomenon I had been aware of for years: Medical-center CIOs who are MDs tend to be much better at stating unpleasant truths about IT systems than nonmedical CIOs. CIOs need to engage with the CEO's informal influencers to gain insights into the visibility of this topic in the C-suite.

System 15

System CEO CIO Chief Information Officer 15

Harvard Business Review

JULY 22, 2013

However, when we ask CIOs how their "enabling" is going, they consistently respond that sometimes it goes well; sometimes not so much. At a recent CIO roundtable, one CIO said that the demand for IT in his company is infinite. And other CIOs nodded in agreement. These are finite resources.

CIO 8

CIO Stage-Gate Project Information Technology 8

Harvard Business Review

SEPTEMBER 24, 2014

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13

Harvard Business Review

AUGUST 16, 2013

From my experience, I believe that there are four highly interdependent categories of contributions the CIO and IT function should make. Every discussion on the role of IT and CIOs should start with the question: "What are the potential uses of this technology that will guarantee we stay in business?" Improving Operational Efficiency.

Enterprise Architecture 8

Enterprise Architecture CIO Horizontal Integration Information Technology 8

Harvard Business Review

JULY 22, 2014

This shift blurs the lines of control as supply chain, customer relationship management, and other data systems become subordinate sources for information critical to marketing success. These skills are now reaching beyond data analysis to encompass information architecture, application development, and technology project management.

Supply Chain 10

Supply Chain CIO Chief Information Officer Budgeting 10

Harvard Business Review

FEBRUARY 17, 2016

While consumers are free to pick and choose the technology they will buy, the information they will access, and the degree to which they will network and with whom, managers and employees within companies are more constrained by the processes, structures, functions, systems, and technology the company invests in and deploys over time.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

JUNE 16, 2015

He told me about the days, decades ago, when he first ran into a new breed of executive and thought, “What the heck is a CIO?” The issues in each of these buckets require new leadership, or at least a rethinking of it in the highest ranks of companies, and deep operational changes. The Future of Operations.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Lead from the top.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

According to CIO Dieter Haban , whose team identified the idea and led product development, “the innovation combines telematics, mobility, central mission control, big data analytics, and a seamless process from the truck to the driver, fleet manager, and ultimately to an authorized service outlet.”. Lead from the top.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 17, 2017

At the same time, members of the C-suite are measuring their potential impact using different metrics — financial, regulatory, technical, operational — leading to conflicting assessments. Outside cybersecurity experts can help develop the plan.

Metrics 8

Metrics CIO Chief Financial Officer Chief Information Officer 8

Harvard Business Review

MAY 31, 2012

boss, Ina Drew , the former head of their unit in of the bank's, the Chief Investment Office (CIO); and CEO Jamie Dimon, to whom the CIO reported who oversaw the CIO. These individuals could include (but not be limited to) the London trader, Bruno Iksil ("The London Whale"); his London boss, Achilles Macris; their U.S.

CIO 8

CIO Committee Risk Management Banking 8

Harvard Business Review

JANUARY 28, 2015

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. If it’s all about the operations then you lose sight of the customer. Here are our recommendations for how CMOs and COOs can develop a more collaborative working relationship: 1.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

OCTOBER 3, 2017

In particular, CIOs tell us that data scientists, security experts, and enterprise architects are hard to find. Talent-as-a-Service – Use crowdsourcing platforms like Topcoder or Kaggle to access talent that may not be available in the enterprise, commonly for projects but conceivably for operations too.

Technology 8

Technology Organization Incubator Content 8

Harvard Business Review

JULY 31, 2012

Consider the approach to front line engagement taken at Martin Health System , a community healthcare system in Stuart, Florida, which implemented a new enterprise-wide system for managing patient records and core operations. They show key measures, plans and dependencies, and change management in each of the seven countries involved.

Technology 13

Technology Software CIO Information Technology 13

Harvard Business Review

MARCH 2, 2017

” The management literature is overflowing with advice on becoming the boss. With transparency in succession planning becoming a priority, career management for senior executives becomes easier. You can be stronger at one of them, but you need to know how to manage both. Most companies have a distinct culture.

CFO 8

CFO How To CIO Finance 8

Leading Blog

MARCH 18, 2011

As a leader], you—not the IT department, nor the VP of IT, nor the chief information officer (CIO)—must understand, drive and be accountable for how technology is structured in order to reach the strategic goals of the operation….Technology Younger generations will not operate like the current generation of leaders ….If

Chief Information Officer 279

Chief Information Officer CIO ROI Technology 279

Harvard Business Review

DECEMBER 1, 2015

All too often the functionality, user experience, logic, and workflow decisions of exactly how the application will work are made by the software vendor or app developer with no input from users. Operating this way today is a big no-no in the corporate world. This is a colossal mistake and is the downfall of many IT projects.

Execution 8

Execution Hotels Software System 8

Harvard Business Review

JANUARY 19, 2018

The existing management team had not addressed a range of issues, including required changes to store sizes, the product range, and which geographies the company focused on. So founder and CEO Tom Stemberg hired John Wilson as head of strategy and chief financial officer. ” Wilson was exactly what the business needed.

Strategy 8

Strategy Chief Financial Officer Short-term Chief Information Officer 8

Harvard Business Review

MAY 16, 2011

Companies that operate as a collection of silos commit the cardinal sin of underperforming relative to the resources they have invested. Money is left on the table because managers are unwilling or unable to cross-sell their products and services, cross-pollinate resources to create new products, or share best practices to improve efficiency.

CIO 15

CIO Consensus Bottom-up Organizational Behavior 15