Harvard Business Review

JULY 22, 2014

When combined with powerful analytics, digital data allow marketers to segment their audience and create propensity models that can predict how and when to influence customers to buy. In every revolution, there is a shift of power from one group of players to another. CIOs and CMOs must meet in the middle.

Supply Chain 9

Supply Chain CIO Chief Information Officer Budgeting 9

Harvard Business Review

MAY 15, 2014

s Co-operative Bank in June 2013. This shortfall resulted in its parent, Co-operative Group, ceding control of the bank to bondholders, including U.S. We have developed a simple yet powerful framework that leadership teams can use to navigate the digital landscape and avoid the kinds of problems that Co-operative Bank suffered.

Banking 8

Banking Project Enterprise Architecture CIO 8

Harvard Business Review

SEPTEMBER 13, 2012

Slowly but surely, as the little database grew bigger and bigger, the manager would wedge the cost into her operating budget. It's just that they're often busy doing what they've always done, maintaining operational systems while reacting to the demands of an increasingly tech-savvy user community.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

DECEMBER 4, 2018

But investing in an internal communications strategy that leverages mobile app technology can play an integral role in reaching employees, connecting strategy with operations and helping companies thrive, according to new research by Staffbase. Businesses Are at an Internal Communication Crossroads.

Content 8

Content Middle Management Directory CIO 8

Harvard Business Review

FEBRUARY 17, 2016

Clearly, business managers and CIOs are lagging. We call this view “the power to know, share, and act,” and it has three interrelated dimensions. The second dimension is the power to discover, manage, and use information for individual and group problem solving, innovation, and decision making. Insight Center.

Technology 8

Technology CIO Maturity Information 8

Harvard Business Review

MARCH 22, 2016

states with deregulated power markets) and technologies (e.g., A similar transition happened several decades ago when the Director of IT evolved into the CIO role in order to strategically manage information technology resources for better business outcomes. There are all kinds of new energy providers (especially in U.S.

Company 8

Company Management CIO Energy 8

Harvard Business Review

MARCH 29, 2012

A 2011 IBM study of over 3,000 CIOs revealed that CIO-CEO alignment is stronger than ever, with traditional companies aggressively investing in technology innovation. Similarly, HR professionals who fail to harness the power of LinkedIn, Identified, and BranchOut may miss out on attracting star candidates.

Technology 13

Technology Venture Capitalist CIO ROI 13

Harvard Business Review

SEPTEMBER 24, 2014

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

Budgeting 10

Budgeting Innovation Disruptive Innovation Six Sigma 10

Harvard Business Review

FEBRUARY 15, 2016

When I was the chief operating officer at Delta Air Lines, I remember once being asked, “What are you going to do about our morale?” Then watch what happens when they put their energy and talent into whatever role they operate in. Engagement isn’t about being happy. ” My answer? “Nothing.”

Company 8

Company How To CIO Chief Operating Officer 8

Harvard Business Review

SEPTEMBER 23, 2016

But while CMOs “are key drivers of digital-based growth for most organizations, many are not in the habit of working with the CIO, and are certainly not in the habit of working with the security department.” But with CMOs and CIOs working together, this could just be the beginning.

Marketing 8

Marketing Customer Intimacy CIO Technology 8

Harvard Business Review

JULY 4, 2012

But so far they've concentrated their marketing power at consumers, and invested in selling mainly broadband-related products to the corporate sector. The notion of the CIO is still in its infancy. This puts African telecom companies in a position to promote an open-minded, hang-up free approach to enterprise mobility.

CIO 15

CIO Information Technology Bottom-up Policies 15

Harvard Business Review

MARCH 4, 2011

Ushered in by the onslaught of mobility, social media, and online commerce, the rampant consumerization of IT is creating a power shift from associate to shopper. For retailers, the future of shopping is here and many are scrambling just to keep up. Focusing on the online channel alone means changing your competitor set to Amazon.

Retail 15

Retail Attrition CIO CFO 15

Harvard Business Review

DECEMBER 5, 2016

Yet, although the power of analytics is common currency, it’s spoken of far more often than it’s practiced. Every CIO I meet tells me that they are excited at the potential of analytics for their business. Behind the glamor of powerful analytical insights is a backlog of tedious data preparation. Insight Center.

Competitive Advantage 8

Competitive Advantage Software CIO Analysis 8

Harvard Business Review

JANUARY 14, 2015

I call this phenomenon “executive brownout” and the details of El-Erian’s departure (not to mention more recent reporting on the conduct of his co-CIO Bill Gross, who has also since resigned) only confirmed my opinion that he was very likely suffering from it.

CIO 8

CIO CFO Crisis Execution 8

Harvard Business Review

FEBRUARY 15, 2012

They call it a "WeOrg" — and their story offers up a playbook for any organization looking to inject more freedom and self-regulation into its operations. That's the question Todd Pierce asked himself after years of experimenting with the full menu of leadership development models in his capacity as CIO of biotech giant Genentech.

Bureaucracy 11

Bureaucracy Company Agility CIO 11

Harvard Business Review

FEBRUARY 12, 2015

Consumerization, in this context, is not the dirty word of consumption; rather, it refers to power of choice and autonomy of control. I’m in the middle of this enterprise-to-consumer shift at Blackboard , where we’ve had extraordinary success in the education-technology space by selling features to administrators or CIOs.

Software 8

Software Supply Chain B2C Education 8

Harvard Business Review

JUNE 16, 2016

Since 2011, General Electric has publicly stated it would spend more than $1 billion on developing sensors, wireless devices, and related software to install on its aircraft engines, power turbines, locomotive trains and other machinery. Operations in a Connected World. The CIO of HP Inc., Insight Center. Sponsored by Accenture.

Productivity 8

Productivity Products Wireless Technology 8

Harvard Business Review

JANUARY 16, 2015

If you were operating based on rational self-interest one could argue that you would buy as many tickets as possible. CSO, CFO, CIO, IT, Ops (Practice Leaders): Typically, these decision makers run cost centers as opposed to generating revenue. Imagine you’ve been offered a way to purchase $1 lottery tickets for a penny each.

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

JULY 14, 2017

The good news is that you can harness the power of platforms and network effects without turning yourself completely inside out. Operate : Deploy the platform to foster connections and the exchange of value at scale. So what’s a legacy company to do? Everyone on the leadership team has a role to play in making this pivot.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Harvard Business Review

AUGUST 5, 2013

Increasingly, business leaders are driving transformation projects in areas like digital marketing, multi-channel sales, and product-content and customer-information management, pushing the CIO and IT organization to respond in new, faster, and different ways. Today''s CIO Needs to Be the Chief Innovation Officer. the IT function).

Organization 8

Organization CIO Compliance CRM 8

Harvard Business Review

NOVEMBER 14, 2013

CIOs who don’t empower their workforce become disempowered. Ralph Lora, the CIO of Clorox, riffing off the antagonistic concept of “shadow IT,” , has implemented an approach he calls “Shallow IT.” Control of information is no longer prioritized over making sure the right people can access it. company. .”

CIO 8

CIO Information Technology Enterprise Architecture Software 8

Harvard Business Review

AUGUST 1, 2013

These differences go to the foundation of the modern corporate IT department — the infrastructure — which includes the software, hardware, communications, facilities, data centers, operations, and other technical resources a corporation operates. Today''s CIO Needs to Be the Chief Innovation Officer.

CIO 8

CIO Technology Telecommunications Information Technology 8

Harvard Business Review

SEPTEMBER 15, 2016

million businesses and individuals worldwide, I believe the law weakens the economic power of encryption and subsequently the nation’s ability to create jobs. It would be like building a home with state-of-the-art alarm systems, but then cutting off the power to them. As the CEO of Carbonite, a publicly-traded U.S.-based

Technology 8

Technology Globalization Software Telecommunications 8

Harvard Business Review

NOVEMBER 19, 2012

Organizations looking to create revenue from digital technology need a strategy that is more powerful than digital substitution. To do this, Royal Caribbean thought about every aspect of the ship and its operations from a guest's perspective. That experience formed a simple, yet powerful, goal: Zero tolerance for lines. "If

IT Strategy 8

IT Strategy Strategy Class Offshoring 8

Harvard Business Review

MAY 13, 2015

The core disruptive concept is that the “pipe” created by the cable MSOs (multiple system operators) no longer provides the sole gateway to consumers’ television screens. Think about messaging: We’ve relied on mobile phone operators (AT&T, Verizon, et al.) to send text messages.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

MARCH 17, 2015

Automattic, owner of WordPress, has been able to scale up operations to nearly 300 people and more than 131M monthly website visitors — the 3rd highest on the Internet — with a purely distributed team. Basecamp, Mozilla and Automattic are three well-known companies that fall under the 100-percent-distributed category.

Tools 8

Tools CIO Knowledge Management Travel 8

Harvard Business Review

JUNE 26, 2017

To set this in context, it’s important to first understand the fundamental challenge of building contemporary (and future) workspaces, especially for technology companies: Software and buildings operate on entirely different timescales. Buildings, on the other hand, are change averse, optimized to stand for decades.

Real Estate 8

Real Estate Technology Hedge Project 8

Harvard Business Review

APRIL 8, 2014

But with the rise of digital technology, and with it the ability to get immediate feedback from customers and communities, crowdsourcing has become a powerful alternative for driving important decisions. Given the success of the program in 2013, IBM’s CIO decided to invest $7 million to expand iFundIT in 2014.

Software 8

Software CIO Early Adopters Project 8

Harvard Business Review

FEBRUARY 8, 2018

They did not spend as much time thinking about local events that have implications for their emerging market operations. Unfortunately, the business outlook could change if ex-president Luiz Inácio Lula da Silva returns to office and fulfills his pledges to cancel pension reform and budget constraints.

Market Risk 8

Market Risk Marketing Supply Chain Company 8