Chart Your Course

AUGUST 14, 2012

Charting your course! The logic behind customer retention management (CRM) is simple — It costs far less money to keep customers happy than to spend much more money replacing the unhappy ones with new customers. My staff and I want to thank you for your loyal support over these many years. I wish you all a Happy Thanksgiving!

Newsletter 154

Newsletter CRM Customer Loyalty Collins 154

Modern Servant Leader

JANUARY 15, 2015

Maybe you need a leadership development expert or public speaker. Or, maybe you’re focused on personal development and want to find the best content online to help you grow as a leader. Whether you need a leadership and management expert for yourself or your team, you’ll find someone great below. Zondervan Author.

Leadership 100

Leadership Executive Coaching Goleman Emotional Intelligence 100

N2Growth Blog

JANUARY 21, 2011

Perhaps you were the right person for the job initially, but has the company outgrown your management ability? Priority number two is team building and talent management. Did you bestow the title upon yourself simply because you had the authority to do so, or are you the right person for the job? What does a CEO really do anyway?

Entrepreneur 382

Entrepreneur CEO Blog Welch 382

N2Growth Blog

DECEMBER 2, 2010

A leader whose focus is on serving others will find it difficult to wander off course. Should the traits mentioned above be more formally cultivated in leadership development programs? It is love for those you lead that allows for right thinking, proper perspective, and pure motivations. What do you think? Alex Good One!

Blog 419

Blog Leadership Brand Reputation 419

Harvard Business Review

JANUARY 7, 2016

But professional development – improving yourself at work beyond meeting your specific performance goals – is too often left to the rote box-checking of annual performance reviews. Professional development takes three main forms: learning, connecting, and creating. HBR’s 10 Must Reads on Managing Yourself.

Planning 8

Planning Development Collins Competitive Advantage 8

N2Growth Blog

OCTOBER 10, 2010

Sure, great leaders never lose sight of their core business, they pay attention to managing risk, etc., link] Dan Collins Mike, You must have been sitting in on our meetings here. If I read your definition correctly, you are limiting game-changers to positive developments or innovations. It was a game changer!

Blog 379

Blog Media Open-book Learning-by-Doing 379

Harvard Business Review

NOVEMBER 20, 2015

More than 190 member countries committed to “eliminate poverty in all its forms everywhere” by 2030, together with 16 other “big, hairy, audacious goals” — to use Jim Collins’ memorable phrase. Realizing the Sustainable Development Goals will improve the environment for doing business and building markets.

Goal 8

Goal Supply Chain Development Globalization 8

Harvard Business Review

JANUARY 25, 2016

But how do you identify the areas in which development efforts will yield the best return on your investment? We’ve discovered that using a version of Jim Collins’s “hedgehog” idea , from Good to Great , helps clients think it through. HBR’s 10 Must Reads on Managing Yourself. Further Reading.

Skills 8

Skills Collins How To Learning-by-Doing 8

Modern Servant Leader

FEBRUARY 17, 2016

Ben: Well today’s about servant leadership and of course, that ties a lot into influential leadership. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back. Ben: So you.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

Ben: Well today’s about servant leadership and of course, that ties a lot into influential leadership. Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. So I convinced the plant manager they gotta bring this guy back. Ben: So you.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

MAY 6, 2011

Competence, of course, is critical — the candidate must be able to do required tasks well. Finding people with the right combination of competence, character and team skills isn't easy, of course, even if you conduct a long, carefully-orchestrated search. By "talent," I mean three things.

Supply Chain 14

Supply Chain Collins Long-term Human Resources 14

Harvard Business Review

FEBRUARY 11, 2011

If ever a country needed a Jim Collins-style Level 5 leader who also embodies Daniel Goleman's notions of emotional intelligence and Peter Drucker's ideas about effectiveness , it's Egypt right now. Of course countries don't exist without a head of state. But the favorite book of the U.S.

Goleman 15

Goleman Emotional Intelligence Collins Drucker 15

Harvard Business Review

MARCH 17, 2016

Managers use measurements every day to guide their analyses, decisions, and planning. Indeed, measurement is much more difficult than most managers appreciate. Managers must protect themselves by understanding weaknesses in measurements and taking these weaknesses into account as they use them. It should be trustworthy, right?

Advertising 8

Advertising Collins Wilde Survey 8

Harvard Business Review

JUNE 28, 2011

But at least Obama did manage to make a decision to scale back. Even when things clearly aren't going right, strong psychological tendencies keep the average leader from admitting it and correcting course. Many leaders faced with a strategy that isn't working don't get that far.

COO 15

COO Collins PR Strategy 15

Harvard Business Review

FEBRUARY 13, 2013

I asked whether he'd received any integration support or training given his promotion from individual performer to manager of a large and complex diocese. Of course, the answer was no. While most cardinals should hopefully satisfy this criterion, of course some will do it more than others. But this is a side issue.

How To 8

How To Delegation Collins Commitment 8

N2Growth Blog

NOVEMBER 3, 2010

link] Dan Collins Mike, I would particularly like someone to address the popularity of "politically correct" leadership. Too often, people are either promoted or end up in the top position without the training, experience, and character that allow for effective management and strategic vision. Let me expand.

Influence 359

Influence Blog Leadership Video 359

Harvard Business Review

JULY 6, 2011

Jim Collins, author of Good to Great , helped identify humility as one of the key traits of the high performing leader. The basic equation of developing the right lucky attitude therefore is quite simple. This "make your own luck" principle has become a central chapter of a book I am co-authoring for Harvard Business Review Press.

Self-aware 16

Self-aware Collins Open-book Energy 16

Harvard Business Review

JANUARY 8, 2013

I just tell them, 'Please make something great,'" says Liam Collins, who oversees the Los Angeles facility, told the paper. "We Toyota wasn't just looking for superior quality and just-in-time inventory management from suppliers, they were vested in helping suppliers become more innovative and creative. They provide the talent.".

Innovation 8

Innovation Lean Production Disintermediation Automotive 8

Harvard Business Review

MARCH 23, 2016

Most decisions didn’t impact many people, so I didn’t hesitate to change course often. In HubSpot’s case, we were toggling between focusing on marketing manager types at midsize businesses and focusing on small business owners wearing multiple hats, including marketing. It cripples your ability to manage.

Short-term 8

Short-term Long-term Collins Learning-by-Doing 8

Harvard Business Review

JUNE 6, 2014

The answer, I believe, is that we’re in the midst of a bubble; one so vast that to be alive today in the developed world is to be affected, or infected, by it. The asset we’re overvaluing now is the notion of doing it all, having it all, achieving it all; what Jim Collins calls “ the undisciplined pursuit of more.”.

Real Estate 12

Real Estate Collins Technology Outsourcing 12

N2Growth Blog

OCTOBER 27, 2010

Your comment about the ability to develop as a leader by gleaning insights via social media from other leaders whom you've never met gives validity to three things: 1.) that other leaders looking to develop and improve will grow as a result of their efforts. link] Dan Collins Mike, Thanks for this. Thank You Sir.

Blog 409

Blog Leadership CEO Media 409

N2Growth Blog

SEPTEMBER 19, 2010

As an advisor to CEOs, there is little doubt that I’m passionate about personal and professional development, and there is one simple reason why – it works. Great leaders are like a sponge when it comes to the acquisition of knowledge, the development of new skill sets, and the constant refinement of existing competencies.

Blog 419

Blog Open-book Library Learning-by-Doing 419

Skip Prichard

OCTOBER 28, 2019

Nick Liddell is Director of Consulting and Richard Buchanan is Managing Director and a founding partner. The idea is that over the course of the book some of the brilliance rubs off and bit by bit we get a little smarter and a little less likely to undermine our own efforts to make a success out of work. Absolutely.

Wilde 66

Wilde Brand Open-book Creativity 66

Harvard Business Review

NOVEMBER 20, 2015

Manage culture by setting expectations appropriately. Manage the arduously long sales cycle. Of course, time is money, and in light of the long selling cycles, creative financing is often the name of the game: banks will sometimes step up to finance part of a firm contract with a large customer.

Supply Chain 8

Supply Chain Collins Golden Handcuff Pharmaceuticals 8

Harvard Business Review

JUNE 2, 2011

Getting the right people on the bus , to use Jim Collins' phrase, is the single most important thing a manager can do. To help turn the company around, we needed exceptional leaders dedicated to delivering high performance and building a culture that could support the internal talent development. The workplace isn't a grind.

Company 14

Company Collins Commitment CEO 14

Harvard Business Review

NOVEMBER 15, 2016

Our finding is data-based evidence that the Level 5 CEOs described in Jim Collins’s book Good to Great — leaders who are “a study in duality: modest and willful, shy and fearless” — can be related to desirable organizational results.

CEO 8

CEO Retail Class Charan 8

Harvard Business Review

DECEMBER 4, 2015

Patients generally need proof of insurance to access outpatient clinics, and Parkland was serving a large volume of uninsured people as inpatients — so it extended preventive care and management of chronic conditions into the outpatient arena, much like an ACO. We still operate that way today. A mission-driven payer mix.

Health Care 8

Health Care Innovation Insurance Cost 8

N2Growth Blog

SEPTEMBER 29, 2010

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs.

Blog 385

Blog Mentor Advice Brand 385

N2Growth Blog

DECEMBER 8, 2010

Leaders come in different flavors : There are many different types of leaders, and you will likely encounter all of them over the course of time. You do not simply just become a leader one moment, and then cease to need learning & development in the next moment.

Blog 406

Blog Leadership Leadership Styles Learning-by-Doing 406

Harvard Business Review

JUNE 20, 2011

We manage numbers because it's easier. We focus on stuff that matters, surely, but we are doing the thing of managing the measurable, rather than the meaningful. Management experts, marketplace results, and thorough research all proves that people are central to what we produce today and how well we can produce results.

Succession 15

Succession CFO Collins Bottom-up 15