Terry Starbucker

MAY 22, 2016

A move like that would impact nearly every field office, affecting individuals who by and large were long-term employees – people with families & mortgages. We still had a long way to go to earn the trust and respect of the field employees, given the personnel shakeups, and union activity that we had dealt with in the past year.

Letter 171

Letter Leadership Call Center Long-term 171

Harvard Business Review

SEPTEMBER 29, 2011

Not long ago, the chief executive of a global telecommunications firm shared with me his frustration that "even in a meeting with the CEO, most institutional investors seek only granular data points to plug into their models. Some large investors already have a long-term view. Take consumer goods giant Unilever.

Long-term 12

Long-term CEO Short-term Asset Management 12

Strategy Driven

JANUARY 10, 2018

Such a team should include those from IT, telecommunications, logistics and customer service divisions and should be capable of running the business from a temporary location if necessary. Waiting too long to respond to this sort of crisis means you lose control of the story as the media will simply seek out other sources of information.

How To 52

How To Telecommunications Brainstorming Planning 52

Eric Jacobson

MAY 25, 2016

In order to survive over the long term and gain competitive advantage, companies must learn how to connect profoundly with the world around them -- not only with customers and stakeholders, but also with employees, local communities, politicians, and the environment itself." The life expectancy of a leading U.S.

Company 50

Company Competitive Advantage Open-book Long-term 50

Mills Scofield

JANUARY 16, 2013

Having lived in and with off-the-grid communities in Latin America, in Nicaragua and Colombia, I had seen and felt the impact of low Internet and basic telecommunications access, especially when it comes to communicating with potential employers. Be mission-driven Social entrepreneurship is facing a serious problem of ego.

Short-term 187

Short-term Innovation Entrepreneur Learning-by-Doing 187

Tanveer Naseer

MAY 16, 2011

Russell is an educational psychologist, author, executive coach and management consultant whose clients include Fortune 500 executives in aerospace, healthcare, pharmaceutical and biotechnology, information technology, telecommunications and oil and gas. The following is a guest post by Russell Bishop.

Bureaucracy 203

Bureaucracy Compliance Learning-by-Doing Engineering 203

Harvard Business Review

MAY 30, 2014

Many managers, even at the most senior levels, don’t fully appreciate the difference between announcing a major change initiative and actually making it happen. When senior leaders disappear after a big change announcement, and leave lower-level managers to execute it, they are missing in action. Consider this example.

Delegation 8

Delegation Management Telecommunications Consultative 8

Harvard Business Review

SEPTEMBER 21, 2018

In contrast, 70% of respondents think their boards have effective processes for staying current on the company; 69% for compliance; 66% for financial planning; and 55% for risk management — although we should note that managing risks is a crucial consideration when pursuing innovation.

Innovation 10

Innovation Short-term Telecommunications Long-term 10

Harvard Business Review

FEBRUARY 22, 2017

These findings confirm that directors simply aren’t internalizing the extensive, long-term damage an attack could inflict on their organizations. aerospace & defense, industrial conglomerates, textiles); IT & Telecommunications (e.g., Why the disconnect between the global- and company-level views?

Telecommunications 8

Telecommunications Health Care Contingency Plans Biotechnology 8

Leading Blog

APRIL 16, 2021

Looking back on my journey, I feel buoyed by this quote from investor Charlie Munger: “It is remarkable how much long-term advantage people like us have gotten by trying to be consistently not stupid, instead of trying to be very intelligent.” You can expect to work pretty long hours during the first few years of opening a business.

Learning-by-Doing 255

Learning-by-Doing Long-term Automotive Open-book 255

Harvard Business Review

JANUARY 17, 2012

As new technologies in social media, transportation, and telecommunications bring us closer together, it's more critical than ever for organizations to recruit, develop, and retain multicultural leaders who can skillfully navigate both the opportunities and challenges of a more connected world. The world is getting smaller.

Competitive Advantage 15

Competitive Advantage Leadership Telecommunications Talent Management 15

Harvard Business Review

DECEMBER 2, 2011

Frequently, stressed and harried managers look up the organization hierarchy and assume that they'll have greater control of their time when they advance to the C-suite. We know a great deal about the long-term health dangers of prolonged stress. Many managers are "sprinters" early in their careers. There isn't any.

Stress 15

Stress Telecommunications Goleman Emotional Intelligence 15

Harvard Business Review

APRIL 2, 2014

Or take Harris Corporation, an American telecommunications company founded in 1895. At a time when some of the world’s biggest newspaper companies are getting digitally disrupted, Harris exited the sector long ago but moved into adjacent industries. Good product managers are in continuous conversation with their customers.

Competitive Advantage 9

Competitive Advantage Airlines Telecommunications Long-term 9

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Increasingly, purchasing has more say over decisions that were previously made solely by business areas.

CRM 16

CRM Telecommunications Price Long-term 16

Harvard Business Review

MAY 16, 2011

But most true collaborations cannot be controlled with fixed terms that are defined in advance — they must be managed through relational contracts that allow you to respond flexibly to new information. Their challenge then is to learn how to manage these partnerships differently than the vendor relationships they had before.

Software 15

Software Licensing Long-term Telecommunications 15

Harvard Business Review

FEBRUARY 10, 2015

If businesses are to continue using personal data to create value for themselves and for their customers, they will need to manage it as carefully as they would money, in four key ways. However, many companies are recognizing that it is worth investing in a long-term reputation for security and privacy.

Telecommunications 8

Telecommunications Cost-Benefit Analysis Reputation Survey 8

Harvard Business Review

MAY 2, 2011

However, Nokia ran into trouble by underestimating the speed at which technological developments in the United States, pioneered by rivals such as Apple, are transforming the mobile telecommunications business. In 2010, China overtook Japan to become the world's second largest R&D spender (in purchasing power parity terms) after the U.S.

Globalization 13

Globalization Marketing Venture Capitalist Biotechnology 13

Harvard Business Review

NOVEMBER 22, 2016

telecommunications industry found that up to 60% of customers split their services across multiple providers for mobile phone, landline, TV, and internet services. Managers wanting to grow share of wallet and raise the productivity of their cross-selling efforts may have to confront longstanding practices that stand in the way.

Insurance 8

Insurance P&L CRM Telecommunications 8

Marshall Goldsmith

OCTOBER 14, 2013

While the idea of IBM selling non-IBM products was almost unheard of in the recent past, it is now becoming commonplace-to the benefit of customers and, in the long run, IBM itself. People throughout the organization will be expected to routinely make decisions once reserved for managers.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111

Harvard Business Review

APRIL 12, 2013

There''s a question all top managers should ask: How can I make my sales force, which is one of the biggest and most important investments my company makes, perform more effectively?". Managing a sales force requires many difficult decisions. Improving sales force management is a huge opportunity. Sales forces are expensive.

Short-term 8

Short-term Telecommunications Advertising Long-term 8

Harvard Business Review

APRIL 6, 2016

This is the virtual network operator (VNO) model used by the telecommunications sector. The model can be a win-win as long as the two companies address different customer segments. But on the other hand, in order to safeguard the company’s future competitiveness, CEOs may have no other choice than to invest now.

Co-Opetition 8

Co-Opetition Operations Cost Technology 8

Harvard Business Review

MARCH 11, 2013

These interviews were conducted with salespeople across a wide variety of industries including high technology, telecommunications, financial services, consulting, industrial equipment, healthcare, and electronics, to name a few. Increasingly, purchasing has more say over decisions that were previously made solely by business areas.

CRM 9

CRM Telecommunications Price Long-term 9

Harvard Business Review

MARCH 16, 2015

Talent Management. ” Other talent management concerns that were mentioned once include: motivating people through hard times, retention and development, and managing diversity and cultural differences. Talent-related issues were the top concern, mentioned by 16 of the CEOs. Operating in a Global Marketplace.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

NOVEMBER 30, 2016

Divani (not her real name) is a senior analyst at a large telecommunications firm. Divani is what Peter Frost and one of us (Sandra) termed a “toxic handler,” someone who voluntarily shoulders the sadness, frustration, bitterness, and anger that are endemic to organizational life just as joy and success are.

Stress 8

Stress Emotional Intelligence Learning-by-Doing Politics 8

Harvard Business Review

JANUARY 19, 2015

When you borrow talent, you obtain what you need more cost effectively than hiring it and without making a long-term commitment; and when you lend talent you’re offering your stars and high-potentials new opportunities for growth and development that they might not otherwise get within the confines of your organization.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

APRIL 15, 2011

It expanded its scope to include related markets such as handsets and applications; it failed to find the market "effectively competitive" (the term that characterized the previous years' conclusions); and it arrived at that new finding thanks to a very different mode of economic inquiry. wireless market was "effectively competitive.".

Wireless 12

Wireless Report Price Analysis 12

Harvard Business Review

DECEMBER 28, 2017

Zimbabwe’s largest telecommunication company Econet Wireless has found success with its online payment platform that helps Zimbabweans manage the challenges of its multi-currency system. Consumers use bitcoins to pay for imported cars , among other purchases. It is not yet clear which direction the new government will take.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

APRIL 2, 2011

China ended its long civil war, and transformed into the Communist People's Republic of China. X'ers in these areas tend not to rely on institutions for long-term financial security. For many, the defining event was World War II, which had consequences that haunted this generation's formative years in the countries affected.

Education 14

Education Compliance White Paper Politics 14

Harvard Business Review

MAY 28, 2013

Not innovation, risk management, technology, debt, or the regulatory environment. Corporate directors identified talent management as their single greatest strategic challenge. We know that organizations commit enormous resources and effort to talent management, so why aren''t they doing a better job? Not competitive threats.

Talent Management 8

Talent Management Company Telecommunications Management 8

Harvard Business Review

JULY 2, 2018

The usual argument is that China has significant technology gaps, and that it has a long way to go before it can catch up with the West. Engineers build new features and functionalities while management graduates can sell products at low cost and even create new business models and commercial innovations.

Innovation 8

Innovation Engineering Business Model Long-term 8

Harvard Business Review

MARCH 26, 2015

Both practices have long developed insights into their customers based on data and analytics. But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. those without bank accounts), by adopting the more dynamic “customer life cycle” view.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

DECEMBER 5, 2013

I’ve seen this mistake numerous times in other industries — from a customer service fiasco by a major telecommunications company that launched DSL at too large a scale to NASA’s failure to recognize the implications of a foam strike in the Columbia shuttle tragedy. percent vs. the long-term historical average growth rate of 4.5

Company 8

Company Telecommunications CIO Learning-by-Doing 8

Harvard Business Review

DECEMBER 19, 2017

Previously dominated by the likes of newspapers, magazines, gyms, utilities, and telecommunications firms, more products and services are being offered to more people through subscriptions than ever before. Our bottom-up view was markedly less optimistic than the top-down story that the company’s management team had painted.

IPO 8

IPO How To Metrics Bottom-up 8

Harvard Business Review

JUNE 11, 2015

In 2012, Huawei surpassed Ericsson – at that time the world leader in telecommunications and networks – in terms of sales revenue and net profit, and this trend continued in the fiscal year of 2014 when Huawei reached an all-time high sales revenue of $46.5 Long-Term Thinking. billion and net profits of $4.49

Succession 8

Succession Golden Handcuff IPO Long-term 8

Harvard Business Review

JANUARY 11, 2017

For example, we foresee professional service firms, such as accounting, law, and consulting, using increasingly complex artificial intelligence models to perform audits, analyze legal parameters, and provide management consulting services. But companies will need to be careful in how they transition their workforce to a new set of skills.

Skills 8

Skills Engineering Telecommunications Incentives 8