Mills Scofield

DECEMBER 5, 2014

Then, based on the insights drawn from this sample, the company would decide the reason for the recent losses and propose changing a feature to address that specific "pain." He manages strategic accounts and oversees Signals’s partnership program. Follow Amir at @golan_amir.

Stage-Gate 128

Stage-Gate Productivity Products Innovation 128

Harvard Business Review

MARCH 22, 2017

There is no shortage of advice for how to navigate power dynamics within organizations — from managing toxic or exceptionally gifted subordinates to dealing with unpredictable and narcissistic bosses. a sampling of these findings can be found here , here , here , and here ). deference).

Middle Management 13

Middle Management Management Power Micromanagement 13

Harvard Business Review

DECEMBER 27, 2016

A simple question was asked: are hospitals ranked more highly when they are led by medically trained doctors or non-MD professional managers? The analysis showed that hospital quality scores are approximately 25% higher in physician-run hospitals than in manager-run hospitals. In a recent study that matched random samples of U.S.

Management 14

Management 360-Degree Feedback Mayo Training 14

Harvard Business Review

NOVEMBER 23, 2010

In a downbeat tone the manager of a fast-growing healthcare provider rattled off a list of reasons that her company was turning into a numbers-driven organization: Industry regulations required it, Medicare reimbursement policies required it, and delivering specialized services required yet another form of quantitative analysis.

Entrepreneur 14

Entrepreneur Strategy Telecommunications Software 14

Strategy Driven

FEBRUARY 15, 2019

There are many cases revealing the value and power of design thinking in the corporate world that have been widely published but are primarily focused on teams—especially managers collaborating with designers. The sample vignettes below, however, show how individuals apply design thinking to a very broad range of problems at varying scales.

Creativity 58

Creativity Strategic Planning Construction Politics 58

Harvard Business Review

JULY 12, 2016

While activism takes many different forms, it usually begins with investors holding private conversations with company management on the need to change a process, business model, or management practice. ” We found that 58% of the shareholder proposals in our sample were filed on immaterial issues.

Proposal 8

Proposal Short-term Advertising Hedge 8

Harvard Business Review

FEBRUARY 13, 2017

It can be tremendously demotivating to managers to be assigned a rank, and it all but guarantees dissension and turf wars among team members. If the leader is sincere about the priority, then she must make available to the project manager all the resources requested. The same is true with a change of strategy.

Objective 10

Objective Sample Constraint Project 10

Harvard Business Review

MAY 3, 2016

At Harvard Business School’s Owner/President Management Program. To garner a sample of truth tellers, liars, and deceivers by omission, the researchers recruited 104 participants to play the ultimatum game, a popular tool among experimental economists. It’s a more Machiavellian strategy, but it’s more successful.”

Education 8

Education Content Execution How To 8

Harvard Business Review

MARCH 30, 2017

In 1980, Jim Baron, now a professor at the Yale School of Management, and William Bielby, now a professor at the University of Illinois, published a seminal article on firms and inequality. Additionally, there have been a number of proposals to curb the detrimental impact of short-term decision making on corporate strategy.

Marketing 8

Marketing Short-term Incentives Long-term 8

Harvard Business Review

AUGUST 10, 2016

You can’t go more than five minutes these days without hearing about stress: stress tests, stress management, how everyone’s eventual cause of death will probably be — you guessed it — stress. Here are some of my favorite strategies. We’re obsessed. Pick a lens.

Stress 8

Stress How To Agility Sample 8

Harvard Business Review

OCTOBER 13, 2014

You likely studied the proposed change in detail, discussed it at length with relevant colleagues, came up with a strategy for implementing it, and then introduced it. Say you introduce an innovative new customer-relationship-management (CRM) tool for your sales force, and revenue increases by 15%. Maybe or maybe not.

Flextime 9

Flextime Call Center Human Resources CRM 9

Harvard Business Review

DECEMBER 7, 2016

Take these examples from a recent survey we did with managers and employees: “We had an assistant who created a very adversarial atmosphere. We surveyed 1,025 managers and employees and asked them about a time when they had a concern at work, but failed to voice it. Management chaos. We walked on eggshells around her.

Company 8

Company Bottom-up Cost CEO 8

Harvard Business Review

NOVEMBER 13, 2015

While many customers will either not opt in or will choose not to share data due in part to privacy concerns, even a relatively small sample can provide striking insights if it covers enough foot traffic over a given time period. The digital tools we describe here deliver this elixir.

Retail 8

Retail Customer Intimacy Loyalty Real Estate 8

Harvard Business Review

AUGUST 7, 2014

After all, everyone is “seeing the same data, interacting with the same people, and having the same conversations, so it’s no surprise that the ideas coming out feel as though they’ve all been done before,” says Scott Anthony, the managing partner of Innosight and the author of The First Mile. Focus your team’s attention.

Team 8

Team Brainstorming Creativity Innovation 8

Harvard Business Review

AUGUST 11, 2017

Yes, that’s right — an entirely new approach to managing vacation. I recently collaborated with Shashank Nigam, the CEO of SimpliFlying , a global aviation strategy firm of about 10 people, to ask a simple question: “What if we force people to take a scheduled week off every seven weeks?” And everybody goes.

Company 8

Company Absenteeism Policies Bottom-up 8

Harvard Business Review

FEBRUARY 23, 2016

Following the global economic crisis of 2008, large bonuses and stock options have been held responsible for overly risky behavior and short-term strategies. As professors of Organizational Behavior and Strategic Management, we take a different – and perhaps more radical – stance.

Execution 8

Execution Incentives Short-term Long-term 8

Harvard Business Review

APRIL 8, 2016

“If the plane leaves at 7 AM, you either get there or somebody doesn’t get what they need in time — brain scans for someone’s surgery, tissue samples for the lab. Spending to maintain the transportation system we have would seem to be an essential part of any strategy to keep traffic from getting worse.

Parcell 8

Parcell Transportation Incentives Cost 8

Harvard Business Review

JULY 10, 2014

For proposed projects to gain traction, various stakeholders must be aligned; chief among these are the companies that rely on transportation systems to connect them to customers and suppliers, and the government planners responsible for building these trade arteries. The same is true in many other parts of the world.

Planning 8

Planning Scenario Planning Transportation Workshop 8

Harvard Business Review

MARCH 29, 2016

Today, armed with an MBA from the Emirates Academy of Hospitality Management—which he’d earned while working as a cashier, cook, restaurant manager, supplier liaison, and, finally, COO—he was a full-grown man and a fully-fledged partner in the business. People loved them—couldn’t get enough.

Case Study 8

Case Study Survey Course Class 8

Harvard Business Review

APRIL 25, 2017

After the failed negotiations over the repeal of Obamacare earlier in March, the Trump administration appears to be on the brink of proposing a new health care bill. In the absence of a resolution, managers may have to step up. These measurements occurred at two time points, at the start of the study and at the end.

Insurance 8

Insurance Long-term Stress Short-term 8

Harvard Business Review

APRIL 6, 2017

I help the University of Utah hospital system manage its drug budgets and medication use policies, and in 2015 I got sticker shock. Another way pharmaceutical firms are thwarting generics is by restricting access to samples for testing. Our annual inpatient pharmacy cost for a single drug skyrocketed from $300,000 to $1.9

System 11

System Pharmaceuticals Company Sample 11